SUBARU CROSSTREK 2021 Getting Started Guide

Subaru of America, Inc.
One Subaru Drive Camden, NJ 08103-9800
MSA5B2107A
Issued May 2020
Printed in USA 05/20
Love. It’s what makes Subaru, Subaru.
20 21
Getting Started Guide
CROSSTREK

© 2020 Subaru of America, Inc. Printed in USA. All rights reserved. Contents may not be
reproduced in whole or in part without prior written permission of publisher\
. Specifications
in this Guide are based on the latest product information available at the time of publication.
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within this Guide is optional at extra cost. Specific options may be a\
vailable only in combination
with other options. Specific combinations of equipment or features may vary from time to time,
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is a registered trademark of JTEKT TORSEN North America, Inc. SiriusXM® All Access Radio
is a registered trademark of Sirius XM Radio, Inc. SiriusXM Traffic® is a registered trademark
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Subaru of America, Inc. BRZ, Confidence in Motion, EyeSight, Impreza, Lineartronic, Legacy,
S209, Subaru, SUBARU STARLINK
®, SUBARU BOXER, tS (Design), WRX, STI and X-MODE
are registered trademarks of Subaru Corporation.

PURPOSE OF THIS GUIDE
WELCOME................. 4
IMPORTANT SAFETY
INFORMATION.............. 4
OWNER’S RESOURCES....... 4
IN CASE OF EMERGENCY..... 5
TOWING YOUR ALL-WHEEL
DRIVE SUBARU............. 6
ENTRY AND EXIT
KEYLESS ENTRY............ 7
KEYLESS ACCESS WITH PUSH
BUTTON START............. 8
INSTRUMENT PANEL........10
GETTING COMFORTABLE
SEATING...................12
TILT AND TELESCOPIC STEERING
COLUMN...................14
POWER EXTERIOR MIRRORS . . 14
REAR VIEW MIRROR.........15
POWER WINDOWS..........16
POWER MOONROOF........16
CLIMATE CONTROL..........17
ACCESSORY CONNECTIONS . . 20
CONTROLS
INSTRUMENT PANEL SWITCHES
(LOWER LEFT)..............21
AUDIO CONTROLS...........21CRUISE CONTROL...........22
ADVANCED ADAPTIVE CRUISE
CONTROL.................22
I/SET SWITCH...............23
INFO SWITCH...............23
LIGHT CONTROLS...........24
TURN SIGNALS.............25
WINDSHIELD WIPERS........25
REAR WINDOW WIPER.......26
OVERHEAD CONSOLE........26
GAUGES AND WARNING
LIGHTS
COMBINATION METER.......28
WARNING AND INDICATOR
LIGHTS....................29
OPERATING THE VEHICLE
IGNITION SWITCH...........30
PUSH-BUTTON IGNITION
SWITCH...................30
STARTING THE VEHICLE......30
DRIVING THE VEHICLE.......31
AUTO START–STOP.........33
X-MODE
®..................35
TURNING OFF THE VEHICLE...36
REFUELING
FUEL FILLER LID............37
FUEL......................37
FUEL CAPACITY.............37
TABLE OF CONTENTS

PASSENGER/CARGO AREAS
FOLDING THE REAR SEATS...38
CHILD SAFETY LOCKS.......38
LATCH/ANCHOR............39
REAR SEAT REMINDER.......40
CARGO COVER.............40
SPARE TIRE AND JACK.......41
ENGINE COMPARTMENT
HOOD PROP................42
2.0L OR 2.5L ENGINE.........43
ADDITIONAL SPECIFICATIONS
NEW VEHICLE BREAK-IN......44
ENGINE OIL................44
ENGINE OIL CAPACITY.......44
ROOF RAIL CAPACITY........45
TRAILER TOWING CAPACITY . . 45
TIRE PRESSURE MONITORING
SYSTEM (TPMS).............46
STARLINK OVERVIEW
OVERVIEW OF YOUR MULTIMEDIA
SYSTEM...................47
BUTTONS..................48
TOUCHSCREEN.............50
STEERING WHEEL
CONTROLS.................51
VOICE RECOGNITION........52
STARLINK HOME
HOME SCREEN ICONS.......54
REARRANGING ICONS.......54
ADDING SHORTCUTS........55
DRIVER PROFILE
CREATING A DRIVER PROFILE . . 56
MULTIMEDIA
RADIO.....................58
MEDIA.....................59
PHONE
PAIRING A PHONE...........60
MAKING A CALL.............60
RECEIVING A CALL..........61
TEXT MESSAGES............62
APPS
SUBARU STARLINK®IN-VEHICLE
APPS......................63SUBARU STARLINK
®MOBILE
APP.......................65
MYSUBARU................67
MAPS (if equipped)
MAPS OVERVIEW............68
CREATING HOME AND WORK
PROFILES..................68
STARLINK SAFETY AND
SECURITY
SAFETY AND SECURITY
OVERVIEW.................69
ENROLLMENT..............70
MYSUBARU INTEGRATION....70
SUBARU STARLINK
®WI-FI
HOTSPOT..................71
SETTINGS AND UPDATES
SETTINGS AND UPDATES
OVERVIEW.................72
SOUND....................73
PHONE....................73
MAPS/NAVIGATION..........74
CLOCK....................76
EYESIGHT
EYESIGHT®OVERVIEW.......78
OPERATION................78
FUNCTIONS................79
STEERING WHEEL
CONTROLS.................85
LANE DEPARTURE WARNING AND
PRE-COLLISION BRAKING
SYSTEM OFF SWITCHES......86
DRIVER ASSIST
TECHNOLOGIES
REAR-VISION CAMERA.......87
BLIND-SPOT DETECTION (BSD)/
REAR CROSS-TRAFFIC ALERT
(RCTA)....................87
HIGH BEAM ASSIST (HBA)....88
STEERING RESPONSIVE
HEADLIGHTS (SRH)..........88
REVERSE AUTOMATIC BRAKING
(RAB).....................89
TABLE OF CONTENTS
2

CARE AND LIMITATIONS
STEREO CAMERA
PRECAUTIONS..............90
WINDSHIELD GLASS AND
DASHBOARD...............90
FRONT VIEW
CROSSTREK................91
EYESIGHT DISCLAIMER
EYESIGHT®DISCLAIMER.....92
HOW TO APPENDIX
HOW TO OVERVIEW..........93
BLUETOOTH®PAIRING.......94
ANDROID AUTO™..........102
APPLE CARPLAY
®..........105
WI-FI.....................106
MAPS....................109
FIRMWARE AND SOFTWARE
UPDATES.................116
INDEX.....................117
TABLE OF CONTENTS
3

WELCOME
Congratulations on choosing a Subaru Crosstrek and welcome to the Subaru family!
Subaru is more than a car company™. We are committed to making the world a better
place, and the Subaru Love Promise is our vision to show love and respect to all people at
every interaction with Subaru. We believe in building lifelong relationships with our
customers, earning your trust and exceeding your expectations by providing customer
service with integrity and compassion.
This Getting Started Guide will introduce you to your new Subaru Crosstrek by providing
information on the basic operation and key features of your Subaru as well as the
STARLINK
®and EyeSight®systems in your vehicle.
IMPORTANT SAFETY INFORMATION
The Getting Started Guide is not intended as a substitute for the Owner’s Manuals. We
strongly encourage you to review the vehicle, STARLINK®, and EyeSight®Owner’s
Manuals to ensure complete understanding.
OWNER’S RESOURCES
If you’re having difficulty using any of the functions outlined in this guide, or to learn more, you
can get more information from the following sources:
Your Subaru Owner’s Manuals:
Located in the glovebox
Online Subaru Owner’s Resources:
www.subaru.com/owners
Subaru Customer Support:
www.subaru.com/customer-support
1-800-782-2783 (1-800-SUBARU3 )
PURPOSE OF THIS GUIDE
4

IN CASE OF EMERGENCY
SUBARU STARLINK®Safety and Security(subscription required)
SOS Emergency:Press the red
“SOS” button on the overhead
console in the event of an
emergency to speak with a
SUBARU STARLINK
®Customer
Care Advisor.
Enhanced Roadside Assistance:
Press the blue “i” button on the
overhead console or select the
“Roadside Assistance” option in
the “MySubaru” menu on the
multimedia system.
For more information, please refer to “Safety and Security Overview” on page 69 or
the SUBARU STARLINK®Safety and Security Owner’s Manual.
Subaru Roadside Assistance
Subaru Roadside Assistance:
1-800-261-2155
Subaru Roadside Assistance is free and standard on your Subaru; there are no forms to
complete. This service is available anytime during the 3-year/36,000-mile Subaru Limited
Warranty, whichever comes first. See your retailer for details and refer to the Roadside
Assistance guide in the owner’s information kit for the details on this coverage. A Subaru
Roadside Assistance decal has been affixed to the driver’s door window.
Roadside assistance helps with:
• Towing to the nearest authorized Subaru retailer if you cannot safely drive your Subaru
• Jump-start if your battery is dead
• Gasoline delivery if you run out of gas
• Flat tire change to install your spare
• Emergency lockout service
• National Subaru retailer locator service, with phone numbers and location of the nearest
retailer anywhere in the U.S. or Canada
NOTE: Specifically excluded from Subaru Roadside Assistance coverage are service
requests or claims resulting from: accidents, vandalism, acts of God, violation of any laws,
or vehicle modifications not recommended by the manufacturer.
SOS and Roadside Assistance Buttons
PURPOSE OF THIS GUIDE
5

TOWING YOUR ALL-WHEEL DRIVE SUBARU
Since Subaru Symmetrical All-Wheel Drive distributes power to all four wheels, improper
towing may damage your AWD system. The best way to tow your Crosstrek is with a
flatbed truck by your Subaru retailer or a commercial towing service.
PURPOSE OF THIS GUIDE
6

KEYLESS ENTRY
1Lock/Arm
• Press the lock/arm button to lock the doors and rear gate
and to activate the security alarm. A chirp sounds and the
hazard warning lights flash once.
• If any of the doors or the rear gate are not fully closed, five
rapid chirps sound and the hazard warning lights will flash
to alert you.
•
Press the lock/arm button three times to activate the vehicle
finder function. If you are within 30 feet of your Subaru, the horn
sounds once, and the hazard warning lights flash three times.
2Unlock/Disarm
• Press the unlock/disarm button once to unlock the driver’s
door. To unlock all the doors and the rear gate, briefly press
the button twice. Two chirps sound and the hazard warning
lights flash twice.
• The interior lights will illuminate when you press the
unlock/disarm button if they are set to the “DOOR” position
on the overhead console.
3Rear Gate
• Press the rear gate button to unlock the rear gate.
4Panic Alarm
• Press the panic alarm button to sound the horn and flash
the hazard warning lights.
• Press any button on the access key fob or transmitter to
deactivate the panic alarm.
Automatic Door Locking/Unlocking
This feature allows you to set when your Subaru automatically locks or unlocks the doors
through the Combination Meter Display (use the i/Set Switch to navigate to “Vehicle Setting”
then “Auto Door Lock or Unlock”). The available settings are listed in the table below.
AVAILABLE SETTINGS
AUTO DOOR LOCK
Vehicle Speed
(12 mph)Shift into or
out of PARKOFF
AUTO DOOR UNLOCK
Ignition OFF Driver’s Door
OpenShift into or
out of PARKOFF
Transmitter
Access Key Fob
ENTRY AND EXIT
7

KEYLESS ACCESS WITH PUSH BUTTON START(if
equipped)
The Keyless Access with Push-Button Start system features touch-activated door locking
or unlocking and push-button start functions without the key ever leaving your pocket or
purse. You can customize the touch-activated door locking or unlocking settings using the
i/Set switch to navigate to “Vehicle Setting” then “Keyless Entry System” in the
Combination Meter Display or through the STARLINK
®Touchscreen by selecting
“Settings” then “Vehicle”.
Unlocking Using Door Handles
Grip the driver’s door handle to
unlock the driver’s door (or all
doors depending on the setting).
Grip the front passenger’s door
handle to unlock all doors and the
rear gate. Two chirps sound and
the hazard warning lights flash
twice.
Locking Using Door Handles
Close all the doors and the rear
gate and touch the door lock
sensor (two lines) on either front
door handle. All doors and the
rear gate lock. One chirp sounds
and the hazard warning lights
flash once.
Door Unlock Sensor
Door Lock Sensor
ENTRY AND EXIT
8