sos SUBARU CROSSTREK 2022 Getting Started Guide

IN CASE OF EMERGENCY
SUBARU STARLINK®Safety and Security(subscription required)
SOS Emergency:Press the red
“SOS” button on the overhead
console in the event of an
emergency to speak with a
SUBARU STARLINK
®Customer
Care Advisor.
Enhanced Roadside Assistance:
Press the blue “i” button on the
overhead console or select the
“Roadside Assistance” option in
the “MySubaru” menu on the
multimedia system.
For more information, please
refer to “Safety and Security
Overview” on page 70 in this
Getting Started Guide or “Introduction” in your SUBARU STARLINK
®Safety and Security
Owner’s Manual. Not available in all states. See retailer for details.
Subaru Roadside Assistance
Subaru Roadside Assistance:
1-800-261-2155
Subaru Roadside Assistance is free and standard on your Subaru; there are no forms to
complete. This service is available anytime during the 3-year/36,000-mile Subaru Limited
Warranty, whichever comes first. See your retailer for details and refer to the Roadside
Assistance guide in the owner’s information kit for the details on this coverage. A Subaru
Roadside Assistance decal has been affixed to the driver’s door window.
Roadside assistance helps with:
• Towing to the nearest authorized Subaru retailer if you cannot safely drive your Subaru
• Jump-start if your battery is dead
• Gasoline delivery if you run out of gas
• Flat tire change to install your spare
• Emergency lockout service
• National Subaru retailer locator service, with phone numbers and location of the nearest
retailer anywhere in the U.S. or Canada
NOTE: Specifically excluded from Subaru Roadside Assistance coverage are service
requests or claims resulting from: accidents, vandalism, acts of God, violation of any laws,
or vehicle modifications not recommended by the manufacturer.
SOS and Roadside Assistance Buttons
PURPOSE OF THIS GUIDE
5

OVERHEAD CONSOLE
1SOS Emergency
Assistance:
Press the red
“SOS” button to connect with
a SUBARU STARLINK
®
Customer Care Advisor
(subscription required). Press
and hold the button for about
two seconds to cancel the call.
For more information,
please refer to page 70 in
this Getting Started Guide or
“Introduction” in your
SUBARU STARLINK
®Safety
and Security Owner’s
Manual.
2Enhanced Roadside Assistance:Press the blue “i” button to connect with a
SUBARU STARLINK
®Roadside Assistance Provider (subscription required). Press
and hold the button for about two seconds to cancel the call.
For more information, please refer to page 70 in this Getting Started Guide or
“Introduction” in your SUBARU STARLINK®Safety and Security Owner’s Manual.
3Automatic Illumination:When the switch is in the “DOOR” position, the map lights
illuminate when any door is opened, the doors are unlocked using the remote keyless
entry system or keyless access function, or the ignition is turned from “ON” or “ACC”
to “LOCK”/“OFF”.
4Lane Departure Warning OFF Switch:Press and hold this switch for two seconds to
turn off Lane Departure Warning and Lane Sway Warning. Press and hold the switch
again for two seconds to turn the systems back on.
For more information, please refer to page 87 in this Getting Started Guide or
“Lane Departure Warning” in your EyeSight®Owner’s Manual.
5Pre-Collision Braking System OFF Switch:Press and hold this switch for two
seconds to turn off the Pre-Collision Braking System (including Pre-Collision Braking
Assist) and Pre-Collision Throttle Management. Press and hold the switch again for
two seconds to turn the systems back on.
For more information, please refer to page 87 in this Getting Started Guide or
“Pre-Collision Braking System” in your EyeSight®Owner’s Manual.
6Map Lights:Press a map light to turn it on or off.
7Power Moonroof Switch:Operate these switches to tilt and slide the moonroof.
For more information, please refer to page 25 in this Getting Started Guide or
“Keys and Doors” in your Owner’s Manual.
CONTROLS
20

SAFETY AND SECURITY OVERVIEW
STARLINK®Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced
Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine
Start with Climate Control, and so much more.
With the SUBARU STARLINK
®system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK®experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK®call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
•
Press the i-buttonfor Enhanced Roadside Assistance* or Concierge* (if subscribed).*
• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button if displayed on the Touchscreen.
Head towww.Subaru.com/STARLINKto see all the SUBARU
STARLINK
®subscription services and packages.
* Access to STARLINK®Safety and Security services requires an active
STARLINK®subscription. Not available in all States. See retailer for details.
Remote Engine Start available on keyless access with push-button start
vehicles. Remote Engine Start with Climate Control is available on select
models only. Not available on vehicles with manual transmission. See
Retailer for details or visit the STARLINK
®page on Subaru.com to learn
more.
STARLINK SAFETY AND SECURITY
70