service schedule TESLA MODEL X 2023 Owners Manual

Overview................................................................3
Exterior Overview............................................................................3
Interior Overview.............................................................................5
Touchscreen Overview...................................................................7
Opening and Closing.......................................13
Keys.....................................................................................................13
Doors..................................................................................................19
Windows...........................................................................................24
Rear Trunk........................................................................................25
Front Trunk......................................................................................27
Interior Storage and Electronics.............................................30
Sun Visors........................................................................................34
Seating and Safety Restraints.....................35
Front and Rear Seats...................................................................35
Seat Belts.........................................................................................40
Child Safety Seats.........................................................................43
Airbags...............................................................................................51
Driving..................................................................57
Driver Profiles.................................................................................57
Steering Yoke (or Steering Wheel)........................................59
Mirrors...............................................................................................62
Starting and Powering Off.........................................................63
Shifting..............................................................................................65
Lights.................................................................................................68
Instrument Panel.............................................................................71
Wipers and Washers....................................................................75
Braking and Stopping..................................................................76
Traction Control.............................................................................79
Park Assist.......................................................................................80
Vehicle Hold....................................................................................82
Acceleration Modes......................................................................83
Trip Information.............................................................................84
Rear Facing Camera(s)...............................................................85
Pedestrian Warning System......................................................86
Towing and Accessories.............................................................87
Cold Weather Best Practices....................................................96
Autopilot..............................................................98
About Autopilot............................................................................98
Traffic-Aware Cruise Control....................................................101
Autosteer........................................................................................105
Navigate on Autopilot................................................................110
Traffic Light and Stop Sign Control.......................................113
Autopark.........................................................................................120
Summon..........................................................................................122
Smart Summon.............................................................................125
Active Safety Features..................................128
Lane Assist.....................................................................................128
Collision Avoidance Assist.........................................................131
Speed Assist..................................................................................134
Cabin Camera................................................................................135
Using the Touchscreen.................................136
Climate Controls..........................................................................136
Phone, Calendar, and Web Conferencing...........................143
Air Suspension..............................................................................146
Voice Commands.........................................................................148
Safety & Security Settings.......................................................150
Dashcam..........................................................................................152
Sentry Mode..................................................................................153
USB Drive Requirements for Recording Videos..............155
Smart Garage Connectivity.....................................................156
Connecting to Wi-Fi...................................................................159
Software Updates.......................................................................160
Mobile App.....................................................................................162
Navigation and Entertainment..................164
Maps and Navigation.................................................................164
Media................................................................................................170
Theater, Arcade, and Toybox...................................................173
Charging and Energy Consumption........176
Electric Vehicle Components..................................................176
High Voltage Battery Information.........................................178
Charging Instructions................................................................180
Scheduled Charging and Scheduled Departure..............185
Getting Maximum Range..........................................................186
Maintenance......................................................188
Maintenance Service Intervals................................................188
Tire Care and Maintenance......................................................190
Cleaning..........................................................................................196
Windshield Wiper Blades, Jets and Fluid.........................200
Jacking and Lifting....................................................................202
Parts and Accessories..............................................................203
Do It Yourself Maintenance....................................................204
Specifications..................................................205
Identification Labels..................................................................205
Vehicle Loading..........................................................................206
Dimensions...................................................................................208
Subsystems.....................................................................................211
Wheels and Tires..........................................................................213
Roadside Assistance....................................220
Contacting Tesla Roadside Assistance..............................220
Instructions for Transporters...................................................221
Running Out of Range..............................................................225
Jump Starting..............................................................................226
Troubleshooting.............................................228
Contents

Camera Location
Model X is equipped with a rear view camera located
above the rear license plate.
Whenever you shift into Reverse, the touchscreen displays the view from the camera. Lines show your
driving path based on the position of the
steering yoke
(or steering wheel). These lines adjust as you move the
steering yoke (or steering wheel).
Model X also displays images from the side cameras (if
equipped). Simply swipe up or down to hide or show the
side camera views.
NOTE: Visual feedback from Park Assist also appears on
the
instrument panel (see Park Assist on page 80).
To display the view from the rear view
cameras at any time, open the app
launcher and touch the Camera app.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view mirrors and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear
view camera persists, use the mobile app to schedule a service appointment.
WARNING: Never depend on the cameras to
inform you if the area behind you is free of objects
and/or people. The cameras may not detect
objects or barriers that can potentially cause
damage or injury. In addition, several external
factors can reduce the performance of the
cameras, including a dirty or obstructed lens.
Therefore, depending on the cameras to determine
if Model X is approaching an obstruction can result
in damage to the vehicle and/or objects and can
potentially cause serious injury. Always inspect the
area with your own eyes. When reversing, perform
shoulder checks and use all mirrors. Use the
cameras for guidance purposes only. It is not
intended to replace your own direct visual checks
and is not a substitute for careful driving.
Cleaning a Camera
To ensure a clear picture, the camera lens must be clean
and free of obstructions. Remove any build-up of dirt or debris by spraying water onto the camera lens with a
spray bottle.
CAUTION: Do not attempt to remove dirt or debris
by wiping an exposed lens with your hands or a
cloth. This debris can damage the surface of the
lens when rubbed against it during wiping.
CAUTION: Do not use chemical-based or abrasive
cleaners. Doing so can damage the surface of the
lens.
Rear Facing Camera(s)
85Driving

APP_w218
Autosteer speed limit exceeded
Take control of steering wheel
What this alert means:
Autosteer is unavailable because your vehicle has exceeded the maximum speed limit for this driver assistance
feature.
What to do:
Take immediate control of the steering yoke (or steering wheel) and maintain control until you reach your
destination.
In most cases, Autosteer will not be available for the rest of your current drive. To reset it, bring the vehicle to a
complete stop and shift into Park. When you shift into Drive to travel to your next destination, Autosteer should be
available again.
NOTE: If this alert becomes active while you are driving in Germany, Autosteer should be available again once your
vehicle is traveling below the Autosteer speed limit.
If Autosteer is not available during your next drive, and remains unavailable throughout subsequent drives, schedule
service at your convenience. Your vehicle is OK to drive in the meantime.
For more information, see Autosteer on page 105.
APP_w221
Cruise control unavailable
Reduced front radar visibility
What this alert means:
Traffic-Aware Cruise Control and Autosteer are unavailable because the radar located in the front bumper area of
your vehicle has no or low visibility.
This could be a temporary obstruction caused by factors like snow, ice, dirt, or mud.
What to do:
Continue to your destination. Your vehicle is OK to drive. Traffic-Aware Cruise Control and Autosteer will remain
unavailable as long as the radar lacks adequate visibility.
If the alert persists throughout your drive, examine the front bumper before your next planned drive and attempt to
clear any obstruction. See the About Autopilot on page 98 sections

For more information on the high voltage battery, see High Voltage Battery Information on page 178.
BMS_a067
High voltage battery performance limited
OK to drive - Schedule service soon
What this alert means:
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery

In some cases, your vehicle may be unable to continue driving. If this occurs, another vehicle alert should also be
present to provide more information and recommended actions.
This alert may be caused by a temporary condition that will be resolved automatically. If this alert clears during your
current drive, or is no longer present when you start your next drive, it was likely caused by a temporary condition.
No action is required.
This alert may also indicate a condition requiring front motor inspection and service. If this alert persists throughout
subsequent drives, it is recommended that you schedule service. Your vehicle is OK to drive in the meantime.
DI_a166
Vehicle automatically parked to prevent rollaway
Fasten seatbelt and close door to stay in gear
What this alert means:
Your vehicle has automatically shifted into Park (P) because it determined the driver was leaving or no longer
present. This is expected vehicle behavior under various circumstances.
Your vehicle will automatically shift into Park if all of these conditions are true:

Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your
vehicle to a complete stop and keep your vehicle stationary.
What to do:
Continue to your destination. Your vehicle is OK to drive.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
For more information, see Vehicle Hold on page 82.
DI_a250
Adaptive ride control disabled
Drive with caution
What this alert means:
The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue with the Adaptive Suspension Damping
system.
The system cannot provide real-time adjustments to the suspension system to optimize both ride and handling, and
as a result your ride may be softer than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 146.
ESP_a118
Assist for low brake performance activated
To stop, keep brake pedal firmly pressed
What this alert means:
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full
braking capability in conditions where reduced braking performance is detected by your vehicle.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong
increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of
the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely
normal and does not indicate any issue with your vehicle.
What to do:
Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the
pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be
displayed for up to 5 seconds afterward.
Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake
temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your
brake pads or rotors have worn to the point that normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla
service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation on page 76.
Troubleshooting Alerts
257Troubleshooting

If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is
recommended that you schedule service.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product

What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 146.
UI_a006
Service is required
Schedule service now
What this alert means:
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
This alert can be set due to various conditions. When you schedule service, more information should be available.
This alert can only be cleared by a service technician after your vehicle has been serviced.
What to do:
As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest
convenience.
UI_a137
Active service connection to vehicle
Service performing remote diagnostics
What this alert means:
A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of
Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.
Your vehicle is OK to drive.
What to do:
This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it
necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared.For more
information, see Restarting the Touchscreen in your vehicle

It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will not restart after the
current drive.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
What to do:
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. Pull over safely
at your earliest opportunity.
It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle
maintain adequate electrical power for essential functions other than driving, until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without service, your vehicle
may not drive, may shut down unexpectedly, or may not restart.
VCBATT_a402
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
What this alert means:
The backup power source for the electrical system, the low voltage battery, is not available or cannot provide the
voltage required to support all vehicle features.
The primary source of electrical power, the high voltage battery system, will continue to support vehicle functions,
even when your vehicle is idle. For more information on the high voltage battery, see
About the High Voltage Battery
on page 178.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
You may also notice that your vehicle consumes more energy than usual when you are not driving it, or that your vehicle displays a lower projected range than you would normally expect after charging. This is normal vehicle behavior when this alert is present, and it will continue until the backup power source is restored.
There is a chance that an issue affecting the primary power source could cause your vehicle to shut down
unexpectedly.
What to do:
It is recommended that you limit or avoid the use of any nonessential features. This can help your vehicle maintain
adequate electrical power for essential functions.
It is recommended that you schedule service at your earliest opportunity, so the backup power source for the
electrical system can be restored.
VCBATT_a496
Vehicle is preparing to shut down
PULL OVER SAFELY
What this alert means:
The electrical system cannot provide adequate support to drive or continue driving. Your vehicle is preparing to shut
down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
What to do:
Troubleshooting Alerts
275Troubleshooting

This alert indicates that one or more of the tires on your vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is
significantly lower than the recommended cold tire pressure.
What to do:
You should pull over carefully as soon as possible. In a safe location, check for a flat tire.
You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See Contacting Tesla
Roadside Assistance on page 220 for more information.
In a non-emergency situation, it is recommended that you visit a local tire shop for assistance or schedule service
using your Tesla Mobile App.
See Maintaining Tire Pressures on page 190 for detailed information on where to find the recommended cold
pressure (RCP) for your vehicle