TESLA MODEL X 2023 Owners Manual

Snow tireA tire that attains a traction index equal to or greater than 110, compared to the ASTM
E1136-93 (re-approved 2003, incorporated by reference, see

Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any
questions and explain the proper procedure for transporting your vehicle.
When contacting Tesla Roadside Assistance, please provide:

DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The front and rear motors in Model X generate power
when the wheels spin. Always transport
Model X with all
four tires
off the ground. Ensure that the tires are unable
to spin at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE
WITH THE TIRES IN A POSITION WHERE THEY
CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT
DAMAGE AND OVERHEATING. IN RARE CASES
EXTREME OVERHEATING MAY CAUSE THE
SURROUNDING COMPONENTS TO IGNITE.
Do not transport Model X using any method that is not
specified by Tesla. Adhere to the instructions provided in
the following sections and observe all warnings and
cautions provided. Damage caused by improper
transporting of your vehicle is not covered by the
warranty.
NOTE: Tesla is not liable or responsible for reimbursing
services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the
recommended method of transporting
Model X. The
vehicle can face either direction when using a
flatbed.
If Model X must be transported without a flatbed truck,
then wheel lifts and dollies must be used to ensure that
all four wheels are
off of the ground. This method may
only be used for a maximum of
35 miles (55 km), and
must not exceed the manufacturer speed rating of the
dollies. With this method, Tesla recommends the vehicle
faces forward so that the front wheels are lifted and the rear wheels are on dollies.
NOTE: Transporting Model X with the front wheels on
dollies is not recommended, but may be done if an
external
steering yoke (or steering wheel) lock is applied
and care is taken to prevent the front wheels from
spinning.
CAUTION: DO NOT TRANSPORT YOUR VEHICLE
IF THERE IS ANY CHANCE OF ANY OF THE
WHEELS SPINNING.
CAUTION: Enable Transport Mode (see Activate
Transport Mode on page 222) before winching
Model X onto a flatbed truck. If Transport Mode is
not available or the touchscreen is not accessible,
self-loading dollies or tire skates must be used to
load the vehicle into the approved transportation
position. Tesla is not responsible for any damage
caused by or during the transport of Model X,
including personal property damage or damage
caused by using self-loading dollies or tire skates.
NOTE: Transport Mode is only intended to allow for
winching
Model X onto a flatbed truck or repositioning
the vehicle out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under
3
mph or 5 km/h) and for a very short distance (less than
30 feet or 10 meters). See Activate Transport Mode on
page 222. Exceeding these boundaries can lead to
significant damage and overheating that is not covered
by the warranty.
WARNING: Model X is equipped with high voltage
components that may be compromised as a result
of a collision (see High Voltage Components on
page 176). Before transporting Model X, it is
important to assume these components are
energized. Always follow high voltage safety
precautions (wearing personal protection
equipment, etc.) until emergency response
professionals have evaluated the vehicle and can
accurately confirm that all high voltage systems
are no longer energized. Failure to do so may
result in serious injury.
Instructions for Transporters
221Roadside Assistance

Disable the Self-Leveling Air Suspension System
NOTE: If Model X has no low voltage power, you need an
external
low voltage power supply to use the
touchscreen. See
If Vehicle Has No Power on page 224.
Your Model X is equipped with an air suspension system
that automatically self-levels the vehicle, even when
power is
off. To prevent damage, you must activate Jack
mode to disable self-leveling:
1.
Touch Controls > Suspension on the touchscreen.
2.
Press the brake pedal, and then touch Very High to
maximize height.
3.
Touch Controls > Service > Jack Mode.
NOTE: Jack mode cancels when driving speed exceeds
4 mph (7 km/h).
Activate Transport Mode
Transport Mode keeps the parking brake disengaged
while winching
Model X onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable Transport Mode:

4.
Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow
eye is securely tightened.
5.
Activate Transport Mode.
6.
Pull Model X slowly onto the flatbed truck.
Pull onto the Flatbed Truck From Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle
onto a flatbed truck using a properly-installed tow
eye. Using the chassis, frame, or suspension
components to pull the vehicle can result in
damage.
WARNING: If the vehicle is pulled onto the flatbed
truck using this method, all suspension fasteners
should be checked for proper torque and all
components should be visually inspected for
damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the
affected component(s) should be replaced.
It is strongly recommended that you connect the winch
to your vehicle

If Vehicle Has No Power
If Model X has no low voltage power, perform the
following steps to open the hood or jump start the
low
voltage battery.
1.
Open the hood. See Opening Hood with No Power on
page 28 for more information on opening the hood if
the vehicle does not have power.
2.
Jump start the low voltage battery (see Jump
Starting on page 226).
NOTE: Tow providers: See Running Out of Range on
page 225 for more information on transporting the
vehicle to a charging station and preparing the vehicle
to charge.
Instructions for Transporters
224MODEL X Owner

NOTE: In the unlikely event your vehicle runs out of
range while driving, pull over when safe to do so and contact
Tesla Roadside Assistance on page 220 or your
preferred tow provider.
If Model X runs out of range, the low voltage battery is
no longer supported

The following instructions assume you are using an external
low voltage power supply (such as a portable
jump starter). If jump starting
Model X using another
vehicle, refer to the vehicle manufacturer

7.
Connect the low voltage power supply

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