TOYOTA AURIS TOURING SPORTS 2013 Owners Manual

7
When trouble arises
471
Auris Touring Sports_EE (OM12G12E)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional before towing.
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet.
This should only be attempted on
hard surfaced roads for short dis-
tances at low speeds.
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a commercial tow-
ing service, using a lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Before towing
Emergency towing

4727-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
Take out the towing eyelet. (P. 513, 525)
Push the eyelet cover and then
open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Installing towing eyelet
1
2
3
4

4737-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
7
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck

4747-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Vehicles with a manual transmis-
sion: We recommend to use a
towing dolly under the front
wheels.
Vehicles without a smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” and shift the
shift lever to N.
Vehicles with a smart entry & start
system: When not using a towing
dolly, turn the engine switch to
ACCESSORY and shift the shift
lever to N.

4757-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
7
When trouble arises
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Before emergency towing
Vehicles without a smart entry & start system:
Put the engine switch in the “ACC” (engine off) or “ON” position (engine
running).
Vehicles with a smart entry & start system:
Put the engine switch in ACCESSORY (engine off) or IGNITION ON
mode (engine running).
Shift the shift lever to N.
Release the parking brake.
Using a flat bed truck
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Do not turn the engine switch off.
Doing so will lock the steering wheel and prevent operation, possibly caus-
ing an accident and resulting in death or serious injury.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
1
2
3

4767-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with a Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck,
or lift up front or rear of the vehicle by using a wheel-lift type truck.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (vehicles with a Multidrive)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (vehicles with a manual transmission)
Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent causing serious damage to the transmission in emergency
towing (vehicles with a Multidrive)
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission.

4777-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
7
When trouble arises
Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Vehicles without a multi-information display: High engine coolant
temperature warning light comes on.
Vehicles with a multi-information display: High engine coolant tem-
perature gauge needle continually points higher than normal.
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped pro-
fessional as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4787-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart entry & start system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart entry & start system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system (gasoline engine
only)
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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2
1
2

4797-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
7
When trouble arises
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*: Parking brake engaged warning buzzer:
The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 5 km/h [3 mph]).
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
Warning lightWarning light/Details
Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake booster system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.

4807-2. Steps to take in an emergency
Auris Touring Sports_EE (OM12G12E)
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Failure to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional immedi-
ately.
Stop the vehicle immediately.
Warning lightWarning light/Details
Charging system warning light (vehicles without a
multi-information display)
Indicates a malfunction in the vehicle’s charging system
Low engine oil pressure warning light (vehicles without
a multi-information display)
Indicates that the engine oil pressure is too low.
andHigh engine coolant temperature warning light (vehicles
without a multi-information display)
Indicates that the engine is almost overheating. (P. 561)
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional
immediately.
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic Multidrive control system (if equipped)