air condition TOYOTA AVALON 2012 XX40 / 4.G Warranty And Maintenance Guide

We realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
 The warranty repairs will take longer
than one
day to complete.
 The warrantable condition requires
extensive diagnosis.
 The

parts needed for the warranty
repairs are
not readily available and
your vehicle is inoperative or unsafe
to drive.
The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2012 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
WARRANTY
Introduction7

Who Is the WarrantorThe warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), 19001 South Western Avenue,
Torrance, California 90509-2991, a
California corporation.
Which Vehicles Are Covered
These warranties apply to all 2012 model
year Avalon vehicles distributed by Toyota
that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at no
cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Warranty or Emission Performance
Warranty, is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Limitations
The performance of necessary repairs and
adjustments is the exclusive remedy under
these warranties or any implied warranties.
Toyota does not authorize any person to
create for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability
or fitness for a particular purpose is
limited to the duration of these written
warranties.
Some states do not allow
restrictions on how long an implied
warranty lasts, so this limitation may not
apply to you.
Your Rights Under State Law
These warranties give you specific legal
rights. You may also have other rights that
vary from state to state.
General Warranty Provisions
WARRANTY
Your Warranties in Detail11

Corrosion Perforation WarrantyThis warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 13-14.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:

Fire, accidents or theft
 Abuse or negligence
 Misuse — for example, racing or
overloading
 Improper repairs
 Alteration or tampering, including
installation of

non-Genuine Toyota
Accessories
 Lack of or improper maintenance,
including use

of fluids other than
those specified in the
Owner’s Manual
 Installation of non-Genuine Toyota
Parts
 Airborne chemicals, tree sap, road
debris (including

stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
 Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in
accordance with
aftermarket parts certification
regulations.
 The use of replacement parts not
equivalent
in

quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air Conditioning System
 Compressor
 Condenser
 Evaporator
 Associated Parts
Air/Fuel Metering System
Air/fuel ratio feedback control system
 Cold-start enrichment system
 Deceleration control system
 Electronic fuel injection system
components
– Air

flow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
 Intake manifold and intake air surge
tank
Catalyst System
Catalytic converter and protector
(8/80)
 Constricted fuel filler neck
 Exhaust manifold
 Exhaust pipe (manifold to catalyst
and/or catalyst

to catalyst)
Evaporative Control System
Charcoal canister
 Diaphragm valve
 Fuel filler cap
 Fuel tank
 Vapor liquid separator 8/80 = Covered for eight years or 80,000 miles, whichever occurs first.Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail17

Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Arizona, Connecticut, Maine, Maryland,
Massachusetts, New Jersey, Oregon,
Pennsylvania, Rhode Island, Vermont
and Washington are the other states to
which this warranty applies. Vehicles
covered by this warranty are also
covered by the Federal Emission
Control Warranty (see page 16).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2012 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
22Your Warranties in Detail

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in
accordance with
aftermarket parts certification
regulations.
 The use of replacement parts not
equivalent
in

quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air Conditioning System
 A/C amplifier
 Compressor
 Front evaporator
Air/Fuel Metering System
Engine control computer (engine
control module)
 Throttle
body
 Transmission control computer
(transmission control

module)
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Exhaust front pipe (including catalytic
converter)
 Exhaust manifold (including manifold
converter)
Evaporative Control System
Charcoal canister
 Fuel tank
Other Parts Used in Above
Systems
Transmission solenoid
California Emission Control Warranty
WARRANTY
24Your Warranties in Detail

5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE: Maintenance Log
MAINTENANCE
36Maintenance Log

15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Engine coolant
3
__ Exhaust pipes and mountings
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterTighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information. Maintenance Log
MAINTENANCE
Maintenance Log37

20,000 miles or 24 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
25,000 miles or 30 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE: Maintenance Log
MAINTENANCE
38Maintenance Log

30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
3
__ Drive shaft boots
__ Engine coolant4
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect thickness measurement and disc runout.4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information. Maintenance Log
MAINTENANCE
Maintenance Log39