hybrid system malfunction TOYOTA AVALON HYBRID 2019 Owners Manual (in English)

721-2. Hybrid system
■Sounds and vibrations sp ecific to a hybrid vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) under the
rear seats when the hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emi tted from the
hybrid battery (traction battery), under the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. ( P. 74)
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification syst em may be diffi-
cult for surrounding people to hear.
● In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recyc ling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Some functions can be customized. ( P. 522)

741-2. Hybrid system
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, the hybrid
battery (traction battery) may
overheat, leading to a reduction in
the hybrid battery (traction bat-
tery) output.
When a certain level of impact is detected by the impact sensor , the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the ri sk of electrocution and fuel leakage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system , contact your Toyota dealer.
A message is automatically displ ayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( P. 462)
Hybrid battery (traction battery) air intake vent
Emergency shut off system
Hybrid warning message

801-3. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic ob ject
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
Immobilizer system
The vehicle’s keys ha ve built-in transponder chips that prevent
the hybrid system from starting if a key has not been previousl y
registered in the vehic le’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

882. Instrument cluster
*1: These lights turn on when the power switch is turned to ON mode to indi-
cate that a system check is being performed. They will turn off after the
hybrid system is on, or after a few seconds. There may be a mal function in
a system if a light does not come on, or turn off. Have the veh icle
inspected by your Toyota dealer.
*2: This light illuminates on the multi-information display.
*3: This light flashes to indicate a malfunction.
*4: This light flashes or illuminates to indicate a malfunction.
*5: This light illuminates on the center panel.
*5Rear passengers’ seat
belt reminder lights
( P. 455)*1Tire pressure warning
light ( P. 455)
*1Master warning light
(P. 455)

912. Instrument cluster
2
Instrument cluster
*1: These lights turn on when the power switch is turned to ON mode to indi-
cate that a system check is being performed. They will turn off after the
hybrid system is on, or after a few seconds. There may be a mal function in
a system if a light does not come on, or turn off. Have the veh icle
inspected by your Toyota dealer.
*2: This light illuminates on the multi-information display.
*3: This light turns on when the system is off.
*4: This light flashes to indicate that the system is operating.
*5: These indicators will illuminate in the following situations t o indicate that
the system initial check is being performed:
• When the BSM function or RCTA function is enabled and the powe r
switch is turned to ON mode.
• When the power switch is ON mode and the BSM function is enabl ed.
• When the power switch is ON mode and the RCTA function is enab led.
(At this time, a buzzer will also sound).
The indicators will turn off after a few seconds. If the indicators do not
illuminate or turn off, or if a buzzer does not sound when the RCTA func-
tion is enabled, the system may be malfunctioning. Have the veh icle
inspected by your Toyota dealer.
*6: This light illuminates on the outside rear view mirrors.
*7: This light illuminates on the center panel.
*8: When the outside temperature is approximately 37°F (3°C) or lo wer, this
indicator will flash for approximately 10 seconds, then stay on .
WARNING
■If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS warning lights not
come on when you start the hybrid system, this could mean that these sys-
tems are not available to help protect you in an accident, whic h could result
in death or serious injury. Have the vehicle inspected by your Toyota dealer
immediately if this occurs.

922. Instrument cluster
The units used on the meters may differ depending on the target region.
Hybrid System Indicator
Displays hybrid system output or regeneration level (P. 94)
Shift position (P. 1 9 9 )
Outside temperature
Displays the outside temperature within the range of -40°F (-40 °C) to
122°F (50°C). Low outside temperat ure indicator comes on when the
ambient temperature is 37°F (3°C) or lower.
Multi-information display
Presents the driver with a variety of vehicle data ( P. 96)
Displays warning messages in case of a malfunction ( P. 462)
Speedometer
Fuel gauge
Odometer and trip meter P. 1 1 1 )
Engine coolant temperature gauge
Displays the engine coolant temperature
Gauges and meters
1
2
3
4
5
6
7
8

952. Instrument cluster
2
Instrument cluster
■Engine speed
On hybrid vehicles, engine speed is precisely controlled in ord er to help
improve fuel efficiency and reduce exhaust emissions etc.
There are times when the engine speed that is displayed may dif fer even
when vehicle operation and driving conditions are the same.
■ Outside temperature display
In the following situations, the correct outside temperature ma y not be dis-
played, or the display may take longer than normal to change:
● When stopped, or driving at low speeds (less than 16 mph [25 km/h])
● When the outside temperature has changed suddenly (at the entra nce/exit
of a garage, tunnel, etc.)
● When “ ” or “E” is displayed, the system may be malfunctioning.
Take your vehicle to your Toyota dealer.
NOTICE
■ To prevent damage to the engine and its components
The engine may be overheating if the engine coolant temperature gauge is
in the red zone (H). In this case, immediately stop the vehicle in a safe
place, and check the engine after it has cooled completely. ( P. 491)

1934-2. Driving procedures
4
Driving
■When the steering lock cannot be released
■ Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, the motor may be sus-
pended if the hybrid system is turned on and off repeatedly in a short period
of time. In this case, refrain from operating the hybrid system . After about 10
seconds, the steering lock motor will resume functioning.
■ When a message requesting the smart key system be inspected is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the “READY” indicator does not come on
In the event that the “READY” indicator does not come on even a fter perform-
ing the proper procedures for starting the vehicle, contact you r Toyota dealer
immediately.
■ If the hybrid system is malfunctioning
P. 74
■ If the electronic key battery is depleted
P. 439
■ Operation of the power switch
●If the switch is not pressed shortly and firmly, the power swit ch mode may
not change or the hybrid system may not start.
● If attempting to restart the hybrid system immediately after tu rning the power
switch off, the hybrid system may not start in some cases. Afte r turning the
power switch off, wait a few seconds before restarting the hybrid system.
■ If the smart key system has been d eactivated in a customized setting
P. 481 A message informing the driver that the
steering wheel is locked will be displayed
on the multi-information display.
Check that the shift lever is set in P. Press
the power switch while turning the steer-
ing wheel left and right.

2384-5. Using the driving support systems
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or cam-
era sensor is temporarily installed to the vehicle

3204-5. Using the driving support systems
■Sounds and vibrations caused by the ABS, brake assist, VSC, TRAC,
and hill-start assist control systems
● A sound may be heard from the engine compartment when the brake pedal
is depressed repeatedly, when the hybrid system is started or just after the
vehicle begins to move. This sound does not indicate that a mal function has
occurred in any of these systems.
● Any of the following conditions may occur when the above system s are
operating. None of these indicates that a malfunction has occur red.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a s top.
■ ECB brake operation
Braking power may be stronger than normal for a short time afte r the hybrid
system is started.
■ ECB operating sound
ECB operating sound may be heard in the following cases, but it does not
indicate that a malfunction has occurred.
● Operating sound heard from engine compartment when the brake pe dal is
operated.
● Motor sound of the brake system heard from the front part of th e vehicle
when the driver’s door is opened.
● Operating sound heard from the engine compartment when one or t wo min-
utes passed after the stop of the hybrid system.
■ EPS operation sound
When the steering wheel is operated, a motor sound (whirring so und) may be
heard. This does not indicate a malfunction.