service TOYOTA AVALON HYBRID 2019 Owners Manual (in English)

TABLE OF CONTENTS4
5-4. Other interior featuresOther interior features ....... 356
• Sun visors ..................... 356
• Vanity mirrors................ 356
• Power outlet .................. 357
• USB charging ports....... 358
• Wireless charger ........... 360
• Armrest ......................... 369
• Assist grips ................... 369
• Coat hooks.................... 370
Garage door opener .......... 371
Safety Connect.................. 378 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 386
Cleaning and protecting the vehicle interior ........... 389
6-2. Maintenance Maintenance requirements ................... 392
General maintenance ........ 394
Emission inspection and maintenance (I/M)
programs ......................... 398
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 399
Hood .................................. 401
Positioning a floor jack....... 402
Engine compartment ......... 403
12-volt battery .................... 411
Tires................................... 415
Tire inflation pressure ........ 427
Wheels............................... 430
Air conditioning filter .......... 432
Cleaning the hybrid battery (traction battery)
air intake vent and
filter.................................. 434
Electronic key battery ........ 439
Checking and replacing fuses ................ 441
Light bulbs ......................... 4446Maintenance and care

8
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
Vehicle data recordings

10
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

431-1. For safe use
1
For safety and security
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from S RS airbags,
due to the extremely high speed deployment (inflation) by hot g ases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover an d inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails,
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● The interior lights will turn on automatically. ( P. 346)
● The emergency flashers will turn on automatically. ( P. 446)
● For Safety Connect subscribers, if any of the following situations occur, the
system is designed to send an emergency call to the response center, noti-
fying them of the vehicle’s location (without needing to push t he “SOS” but-
ton) and an agent will attempt to speak with the occupants to a scertain the
level of emergency and assistance required. If the occupants are unable to
communicate, the agent automatically treats the call as an emer gency and
helps to dispatch the necessary emergency services. ( P. 378)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■ SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy i n the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an app roximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied.

731-2. Hybrid system
1
For safety and security
The illustration is an example for explanation and may differ from the
actual item.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt -
age system (about 650 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
Service plug
Hybrid battery (traction bat-
tery)
High voltage cables (orange) Electric motor (traction motor)
Power control unit
Air conditioning compressor1
2
3
4
5
6
7

751-2. Hybrid system
1
For safety and security
■If a warning light comes on, a warning message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 455) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.3 gal. [8.8 L, 1.9 Imp. gal.] when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate el ectromag-
netic shielding, and therefore emit approximately the same amou nt of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Hybrid battery ( traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.

761-2. Hybrid system
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC systems as well as a 12 -volt sys-
tem. DC and AC high voltage is very dangerous and can cause sev ere
burns and electric shock that may result in death or serious in jury.
● Never touch, disassemble, remove or replace the high voltage pa rts,
cables or their connectors.
● The hybrid system will become hot after starting as the system uses high
voltage. Be careful of both the high voltage and the high tempe rature, and
always obey the warning labels attached to the vehicle.
● Do not touch the service plug located
under the right side of the rear seat. The
service plug is used only when the vehi-
cle is serviced and is subject to high
voltage.

781-2. Hybrid system
WARNING
■Hybrid battery (traction battery)
● Never resell, hand over or modify the hybrid battery. To preven t accidents,
hybrid batteries that have been removed from a disposed vehicle are col-
lected through Toyota dealer. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occ ur, resulting
in death or serious injury:
• The hybrid battery may be illegally disposed of or dumped, and it is haz-
ardous to the environment or someone may touch a high voltage p art,
resulting in an electric shock.
• The hybrid battery is intended to be used exclusively with you r hybrid
vehicle. If the hybrid battery is used outside of your vehicle or modified
in any way, accidents such as electric shock, heat generation, smoke
generation, an explosion and electrolyte leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident
is extremely high because the person receiving the vehicle may not be
aware of these dangers.
● If your vehicle is disposed of without the hybrid battery havin g been
removed, there is a danger of serious electric shock if high vo ltage parts,
cables and their connectors are touched. In the event that your vehicle
must be disposed of, the hybrid battery must be disposed of by your
Toyota dealer or a qualified service shop. If the hybrid batter y is not dis-
posed of properly, it may cause electric shock that can result in death or
serious injury.

2224-3. Operating the lights and wipers
When the windshield wipers are not being used, they retract to below
the hood. To enable the windshie ld wipers to be lifted when parking in
cold conditions or when replacing a windshield wiper insert, ch ange
the rest position of the windshiel d wipers to the service position using
the wiper lever.
■Raising the wipers to the service position
Within approximately 45 sec-
onds of turning the power
switch off, move the wiper lever
to the position and hold
it for approximately 2 seconds
or more.
The wipers will move to the ser-
vice position.
■
Lifting the winds hield wipers
While holding the hook portion
of the wiper arm, lift the wind-
shield wiper from the wind-
shield.
Changing the windshield wiper rest position/Lifting the wind-
shield wipers
Hook portion

3274-6. Driving tips
4
Driving
●Use fluids that are appropriate t o the prevailing outside tempera-
tures. • Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
*
Ensure that all tires are the specified size and brand, and tha t chains
match the size of the tires.
*: Tire chains cannot be mounted on vehicles with 18 and 19-inch tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is fr ozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to p revent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ic e or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle