TOYOTA AVALON HYBRID 2020 Owners Manual (in English)

Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
For your information....................... 6
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe useBefore driving ...................... 24
For safe driving ................... 26
Seat belts ............................ 28
SRS airbags ........................ 34
Front passenger occupant classification system ......... 48
Safety information for children ............................. 53
Child restraint systems ........ 54
Installing child restraints ...... 58
Exhaust gas precautions ..... 68
1-2. Emergency assistance Safety Connect.................... 69
1-3. Hybrid system Hybrid system features ....... 75
Hybrid system precautions ....................... 79
1-4. Theft deterrent system Immobilizer system ............. 86
Alarm ................................... 88 2. Instrument cluster
Warning lights and indicators ........................... 92
Gauges and meters ............. 98
Multi-information display ............................. 102
Head-up display................. 121
Energy monitor/ consumption screen ........ 128
3-1. Key information Keys................................... 134
3-2. Opening, closing and locking the doors
Doors ................................. 138
Trunk ................................. 144
Smart key system .............. 148
3-3. Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 159
Head restraints .................. 164
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 166
Inside rear view mirror ....... 168
Outside rear view mirrors ............................. 170
3-5. Opening and closing the windows
Power windows.................. 173
Moon roof .......................... 177
1For safety and security
2Instrument cluster
3Operation of each
component

3
1
9 7 6
5
4
3
2
8
4-1. Before drivingDriving the vehicle ............. 182
Cargo and luggage............ 190
Vehicle load limits ............. 193
Trailer towing..................... 194
Dinghy towing.................... 195
4-2. Driving procedures Power (ignition) switch ...... 196
EV drive mode................... 202
Hybrid transmission........... 205
Turn signal lever................ 211
Parking brake .................... 212
Brake Hold ........................ 216
4-3. Operating the lights and wipers
Headlight switch ................ 218
Automatic High Beam ....... 222
Windshield wipers and washer ............................ 226
4-4. Refueling Opening the fuel tank cap .................................. 230 4-5. Using the driving
support systems
Toyota Safety Sense P ...... 235
PCS (Pre-Collision System)..... 242
LDA (Lane Departure Alert
with steering control) ....... 253
Dynamic radar cruise control with full-speed
range ............................... 264
BSM (Blind Spot Monitor)......... 277
• BSM function ................. 281
• RCTA function ............... 283
Rear Camera Detection function ............................ 288
Intuitive parking assist ....... 292
Intelligent Clearance Sonar (ICS) ..................... 300
Driving mode select switches........................... 321
Driving assist systems ....... 323
4-6. Driving tips Hybrid vehicle driving tips ................................... 330
Winter driving tips .............. 333
4Driving

TABLE OF CONTENTS4
5-1. Using the air conditioning system
and defogger
Automatic air conditioning system............................. 338
Heated steering wheel/ seat heaters/
seat ventilators ................ 349
5-2. Using the interior lights Interior lights list ................ 352
• Interior light ................... 353
• Personal lights .............. 353
• Ambient lights ............... 354
5-3. Using the storage features
List of storage features...... 355
• Glove box...................... 356
• Console box .................. 356
• Bottle holders ................ 357
• Cup holders .................. 358
• Auxiliary boxes.............. 359
• Open tray ...................... 360
Trunk features ................... 361
5-4. Other interior features Other interior features ....... 362
• Sun visors ..................... 362
• Vanity mirrors................ 362
• Power outlet .................. 363
• USB charging ports....... 364
• Wireless charger ........... 366
• Armrest ......................... 375
• Assist grips ................... 375
• Coat hooks.................... 376
Garage door opener .......... 377 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 386
Cleaning and protecting the vehicle interior ........... 389
6-2. Maintenance Maintenance requirements ................... 392
General maintenance ........ 394
Emission inspection and maintenance (I/M)
programs ......................... 398
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 399
Hood .................................. 401
Positioning a floor jack....... 402
Engine compartment ......... 403
12-volt battery .................... 411
Tires................................... 415
Tire inflation pressure ........ 427
Wheels............................... 430
Air conditioning filter .......... 432
Cleaning the hybrid battery (traction battery)
air intake vent and
filter.................................. 434
Electronic key battery ........ 439
Checking and replacing fuses ................................ 441
Light bulbs ......................... 444
5Interior features6Maintenance and care

5
1
9 7 6
5
4
3
2
8
7-1. Essential informationEmergency flashers .......... 446
If your vehicle has to be stopped in
an emergency ................. 447
If the vehicle is trapped in rising water .................. 448
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 449
If you think something is wrong........................... 452
If a warning light turns on or a warning buzzer
sounds ............................ 453
If a warning message is displayed ..................... 463
If you have a flat tire .......... 469
If the hybrid system will not start ........................... 480
If the electronic key does not operate
properly ........................... 482
If the 12-volt battery is discharged ................... 485
If your vehicle overheats ........................ 492
If the vehicle becomes stuck................................ 496 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 500
Fuel information ................. 508
Tire information.................. 511
8-2. Customization Customizable features ....... 524
8-3. Items to initialize Items to initialize ................ 533
Reporting safety defects for U.S. owners ............................. 536
What to do if... (Troubleshooting) ..................... 538
Alphabetical index ...................... 542
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio/visual system
• Toyota parking assist monitor• Panoramic view monitor
• Toyota Entune

6
Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations fo r equipment
not installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of equipment.
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This i s the sound of
a fuel evaporation leakage check and, it does not indicate a ma lfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle after turning off the hybrid system
Accessories, spare parts and m odification of your Toyota

7
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit appro ximately the
same amount of electromagnetic waves as the conventional gasoli ne pow-
ered vehicles or home electronic appliances despite of their el ectromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system

8
The vehicle is equipped with sophisticated computers that will record certain
data, such as:
The recorded data varies according to the vehicle grade level and options
with which it is equipped.
These computers do not record conversations or sounds, and only record
images outside of the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the AB S and pre-
collision system
• Images from the front camera (available only when certain safe ty sys-
tems are activated, which varies depending on the vehicle specifica-
tions).
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in this computer to diagnose m alfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the pre-collision system operates will not be avail-
able.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
Vehicle data recording

9
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
To learn more about the vehicle data collected, used and shared by Toyota,
please visit www.toyota.com/privacyvts/
.
Usage of data collected through Safety Connect (U.S. mainland
only)

10
This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-lik e situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circu mstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivi al crash situ-
ation occurs; no data are recorded by the EDR under normal driv ing condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routi nely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special e quipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a lea sed vehi-
cle) is obtained
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes witho ut disclosing
information about the specific vehicle or vehicle owner
Event data recorder