maintenance TOYOTA AVALON HYBRID 2020 Owners Manual (in English)

Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS4
5-1. Using the air conditioning system
and defogger
Automatic air conditioning system............................. 338
Heated steering wheel/ seat heaters/
seat ventilators ................ 349
5-2. Using the interior lights Interior lights list ................ 352
• Interior light ................... 353
• Personal lights .............. 353
• Ambient lights ............... 354
5-3. Using the storage features
List of storage features...... 355
• Glove box...................... 356
• Console box .................. 356
• Bottle holders ................ 357
• Cup holders .................. 358
• Auxiliary boxes.............. 359
• Open tray ...................... 360
Trunk features ................... 361
5-4. Other interior features Other interior features ....... 362
• Sun visors ..................... 362
• Vanity mirrors................ 362
• Power outlet .................. 363
• USB charging ports....... 364
• Wireless charger ........... 366
• Armrest ......................... 375
• Assist grips ................... 375
• Coat hooks.................... 376
Garage door opener .......... 377 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 386
Cleaning and protecting the vehicle interior ........... 389
6-2. Maintenance Maintenance requirements ................... 392
General maintenance ........ 394
Emission inspection and maintenance (I/M)
programs ......................... 398
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 399
Hood .................................. 401
Positioning a floor jack....... 402
Engine compartment ......... 403
12-volt battery .................... 411
Tires................................... 415
Tire inflation pressure ........ 427
Wheels............................... 430
Air conditioning filter .......... 432
Cleaning the hybrid battery (traction battery)
air intake vent and
filter.................................. 434
Electronic key battery ........ 439
Checking and replacing fuses ................................ 441
Light bulbs ......................... 444
5Interior features6Maintenance and care

5
1
9 7 6
5
4
3
2
8
7-1. Essential informationEmergency flashers .......... 446
If your vehicle has to be stopped in
an emergency ................. 447
If the vehicle is trapped in rising water .................. 448
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 449
If you think something is wrong........................... 452
If a warning light turns on or a warning buzzer
sounds ............................ 453
If a warning message is displayed ..................... 463
If you have a flat tire .......... 469
If the hybrid system will not start ........................... 480
If the electronic key does not operate
properly ........................... 482
If the 12-volt battery is discharged ................... 485
If your vehicle overheats ........................ 492
If the vehicle becomes stuck................................ 496 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 500
Fuel information ................. 508
Tire information.................. 511
8-2. Customization Customizable features ....... 524
8-3. Items to initialize Items to initialize ................ 533
Reporting safety defects for U.S. owners ............................. 536
What to do if... (Troubleshooting) ..................... 538
Alphabetical index ...................... 542
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio/visual system
• Toyota parking assist monitor• Panoramic view monitor
• Toyota Entune

781-3. Hybrid system
■Sounds and vibrations sp ecific to a hybrid vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) under the
rear seats when the hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emi tted from the
hybrid battery (traction battery), under the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. ( P. 80)
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification syst em may be diffi-
cult for surrounding people to hear.
● In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recyc ling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Some functions can be customized. ( P. 524)

861-4. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic ob ject
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
Immobilizer system
The vehicle’s keys ha ve built-in transponder chips that prevent
the hybrid system from starting if a key has not been previousl y
registered in the vehic le’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

891-4. Theft deterrent system
1
For safety and security
■System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft , make sure of
the following:
● Nobody is in the vehicle.
● The windows and moon roof (if equipped) are closed before the a larm is set.
● No valuables or other personal items are left in the vehicle.
■ Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
●The trunk is opened using the mechani-
cal key.
● A person inside the vehicle opens a door
or the trunk or hood, or unlocks the vehi-
cle.
● The 12-volt battery is recharged or
replaced when the vehicle is locked.
(P. 488)

1152. Instrument cluster
2
Instrument cluster
■ Vehicle settings
Press and hold to change the se ttings of the following items:
ItemSettingsDetails
TPWS (Tire pressure warning system) ( P. 416)
Set pressure (tire pressure warning sys-
tem initialization)
Select to initialize the tire pres-
sure warning system. To per-
form initialization, press and hold
the switch.
Before performing initialization,
make sure to adjust the inflation
pressure of each tire to the spec-
ified level. (P. 417)
Change wheel (register tire pressure
warning system sensor ID codes)
Select to register the ID codes of
the tire pressure sensors to the
tire pressure warning system. To
register the ID codes, press and
hold the switch.
(P. 419)
Scheduled maintenance display
Maintenance data reset
Select to reset the message indi-
cating maintenance is required,
after the required maintenance is
performed. ( P. 393)

385
6Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 386
Cleaning and protecting the vehicle interior ........... 389
6-2. Maintenance Maintenance requirements ................... 392
General maintenance........ 394
Emission inspection and maintenance (I/M)
programs......................... 398
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 399
Hood ................................. 401
Positioning a floor jack ...... 402
Engine compartment ......... 403
12-volt battery ................... 411
Tires .................................. 415
Tire inflation pressure ....... 427
Wheels .............................. 430
Air conditioning filter.......... 432
Cleaning the hybrid battery (traction battery)
air intake vent and
filter ................................. 434
Electronic key battery........ 439
Checking and replacing fuses ............................... 441
Light bulbs......................... 444

3866-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle's paint.
● Vehicles with a rear spoiler: In certain automatic car washes, the rear spoiler
may interfere with machine operation. This may prevent the vehicle from
being cleaned properly or result in damage to the rear spoiler.
■ High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps
around the doors or perimeter of the windows, or spray these ar eas continu-
ously.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:

3876-1. Maintenance and care
6
Maintenance and care
■When using a car wash
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 150)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.
■ Plated portions
If dirt cannot be removed, clean the parts as follows:
●Use a soft cloth dampened with an approximately 5% solution of neutral
detergent and water to clean the dirt off.
● Wipe the surface with a dry, soft cloth to remove any remaining moisture.
● To remove oily deposits, use alcohol wet wipes or a similar pro duct.
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc. to catch fire.
■ Precautions regarding the exhaust pipes
Exhaust gasses cause the exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch the pipes unt il it has
cooled sufficiently, as touching a hot exhaust pipes can cause burns.
■ Precaution regarding the rear b umper with Blind Spot Monitor
If the paint of the rear bumper is chipped or scratched, the sy stem may mal-
function. If this occurs, avoid using the system and consult yo ur Toyota
dealer.