oil TOYOTA AVALON HYBRID 2020 Owners Manual (in English)

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7-1. Essential informationEmergency flashers .......... 446
If your vehicle has to be stopped in
an emergency ................. 447
If the vehicle is trapped in rising water .................. 448
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 449
If you think something is wrong........................... 452
If a warning light turns on or a warning buzzer
sounds ............................ 453
If a warning message is displayed ..................... 463
If you have a flat tire .......... 469
If the hybrid system will not start ........................... 480
If the electronic key does not operate
properly ........................... 482
If the 12-volt battery is discharged ................... 485
If your vehicle overheats ........................ 492
If the vehicle becomes stuck................................ 496 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 500
Fuel information ................. 508
Tire information.................. 511
8-2. Customization Customizable features ....... 524
8-3. Items to initialize Items to initialize ................ 533
Reporting safety defects for U.S. owners ............................. 536
What to do if... (Troubleshooting) ..................... 538
Alphabetical index ...................... 542
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio/visual system
• Toyota parking assist monitor• Panoramic view monitor
• Toyota Entune

15Pictorial index
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 226
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 230
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 230
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 502
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 415
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Winter tires/tire chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Checking/rotation/tire pressur e warning system . . . . . . . . .P. 415
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 401
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 401
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 503
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 492
Front turn signal lights/parking lights . . . . . . . . . . . . . P. 211, 218
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 218
Front side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 218
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 218
Front turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 211
Daytime running lights/parking lights . . . . . . . . . . . . . . . . . P. 218
Front turn signal lights/cornering light . . . . . . . . . . . . P. 211, 218
Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 211
Rear turn signal lights/ rear side marker lights/
tail lights/stoplights . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 211, 218
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 218
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5
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7
Light bulbs of the exter ior lights for driving
(Replacing method: P. 444, Watts: P. 507)
8
9
10
11
12
13
14
15
16
17
*: If equipped

932. Instrument cluster
2
Instrument cluster
Warning lights inform the driver of malfunctions in any of the vehicle’s
systems.
Warning lights
*1
(Red)
Brake system warning
light ( P. 453) Parking brake indicator
(
P. 454)
*1
(Yellow)
Brake system warning
light ( P. 453)*1, 3
Brake hold operated
indicator ( P. 455)
*2High coolant tempera-
ture warning light
(P. 453)*1
(Red/yellow)
Electric power steering
system warning light
(P. 455)
*2Charging system
warning light ( P. 453)*1, 4PCS warning light
(P. 455)
*2
Low engine oil pressure
warning light ( P. 453)*1, 3
(if equipped)
ICS OFF indicator
(P. 455)
*1
Malfunction indicator
lamp ( P. 454)*2
(Amber)
LDA indicator ( P. 455)
*1SRS warning light
(P. 454)*1
Slip indicator ( P. 456)
*1ABS warning light
(P. 454)Low fuel level warning
light ( P. 456)
*2Brake Override System/
Drive-Start Control/Intel-
ligent Clearance Sonar
(if equipped) warning
light (P. 454)Driver’s and front
passenger’s seat belt
reminder light
(P. 456)

1513-2. Opening, closing and locking the doors
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Operation of each component
■Conditions affecting operation
The smart key system, wireless remote control and immobilizer s ystem use
weak radio waves. In the following situations, the communication between
the electronic key and the vehicle may be affected, preventing the smart key
system, wireless remote control and immobilizer system from operating prop-
erly. (Ways of coping: P. 482)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When the electronic key is in contact with, or is covered by th e following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wirele ss commu-
nication devices
• Another vehicle’s electronic key, another electronic key of yo ur vehicle, or
a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices
● When the vehicle is parked in a pay parking spot where radio wa ves are
emitted.

1894-1. Before driving
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Driving
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same tim e during
driving, as this may restrain the hybrid system output.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
■ When parking the vehicle
Always set the parking brake and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate sud denly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and ho ld it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possibl e to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 469)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. D oing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle i s flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the e ngine, hybrid
transmission, etc.
● Lubricant condition for the bearings and suspension joints (whe re possi-
ble), and the function of all joints, bearings, etc.

2394-5. Using the driving support systems
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Driving
WARNING
■To avoid malfunction of the camera sensor
Observe the following precautions.
Otherwise, the camera sensor may not operate properly, possibly leading to
an accident resulting in death or serious injury.
● Keep the windshield clean at all times.
• If the windshield is dirty or covered with an oily film, water droplets,
snow, etc., clear the windshield.
• If a glass coating agent is applied to the windshield, it will still be neces-
sary to use the windshield wipers to remove water droplets, etc . from
the area of the windshield in front of the camera sensor.
• If the inner side of the windshield where the camera sensor is installed
is dirty, contact your Toyota dealer.
● If the part of the windshield in front of the camera sensor is fogged up or
covered with condensation or ice, use the windshield defogger t o remove
the fog, condensation or ice. ( P. 343)
● If water droplets cannot be properly removed from the area of t he wind-
shield in front of the camera sensor by the windshield wipers, replace the
wiper insert or wiper blade.
If the wiper inserts or wiper blades need to be replaced, contact your Toy-
ota dealer.
● Do not attach window tinting to the windshield.
● Replace the windshield if it is damaged or cracked.
If the windshield needs to be replaced, contact your Toyota dea ler.
● Do not get the camera sensor wet.
● Do not allow bright lights to shine into the camera sensor.
● Do not dirty or damage the camera sensor.
When cleaning the inside of the windshield, do not allow glass cleaner to
contact the lens. Also, do not touch the lens.
If the lens is dirty or damaged, contact your Toyota dealer.
● Do not attach objects, such as stickers,
transparent stickers, and so forth, to the
outer side of the windshield in front of
the camera sensor (shaded area in the
illustration).
A: From the top of the windshield to
approximately 0.4 in. (1 cm) below the
bottom of the camera sensor
B: Approximately 7.9 in. (20 cm)
(Approximately 4.0 in. [10 cm] to the
right and left from the center of the cam-
era sensor)

3334-6. Driving tips
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Driving
●Use fluids that are appropriate t o the prevailing outside tempera-
tures. • Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
*
Ensure that all tires are the specified size and brand, and tha t chains
match the size of the tires.
*: Tire chains cannot be mounted on vehicles with 18 and 19-inch tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is fr ozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to p revent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ic e or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

3745-4. Other interior features
NOTICE
■Conditions in which the wireless charger may not operate correctly
In the following situations, the wireless charger may not opera te correctly:
● When a portable device is fully charged
● When there is a foreign object between the charging area and po rtable
device
● When a portable device becomes hot while charging
● When a portable device is placed on the wireless area with its charging
surface facing up
● When a portable device is not centered on the charging area
● When the vehicle is near a TV tower, electric power plant, gas station,
radio station, large display, airport or other facility that ge nerates strong
radio waves or electrical noise
● When the portable device is in contact with, or is covered by a ny of the fol-
lowing metallic objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs
● When wireless keys (that emit radio waves) other than those of your vehi-
cle are being used nearby.
If in situations other than above the wireless charger does not operate prop-
erly or the operation indicator light is blinking, the wireless charger may be
malfunctioning. Contact your Toyota dealer.
■ To prevent failure or damage to data
● Do not bring magnetic cards, such as a credit card, or magnetic recording
media, close to the wireless charger while charging. Otherwise, data may
be erased due to the influence of magnetism.
Additionally, do not bring precision instruments such as wrist watches,
close to the wireless charger, as such objects may malfunction.
● Do not leave portable devices in the cabin. The temperature ins ide the
cabin may become high when parked in the sun, and cause damage to the
device.
■ To prevent 12-volt b attery discharge
Do not use the wireless charger for a long period of time with the hybrid sys-
tem stopped.

3866-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle's paint.
● Vehicles with a rear spoiler: In certain automatic car washes, the rear spoiler
may interfere with machine operation. This may prevent the vehicle from
being cleaned properly or result in damage to the rear spoiler.
■ High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps
around the doors or perimeter of the windows, or spray these ar eas continu-
ously.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:

3876-1. Maintenance and care
6
Maintenance and care
■When using a car wash
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 150)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.
■ Plated portions
If dirt cannot be removed, clean the parts as follows:
●Use a soft cloth dampened with an approximately 5% solution of neutral
detergent and water to clean the dirt off.
● Wipe the surface with a dry, soft cloth to remove any remaining moisture.
● To remove oily deposits, use alcohol wet wipes or a similar pro duct.
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc. to catch fire.
■ Precautions regarding the exhaust pipes
Exhaust gasses cause the exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch the pipes unt il it has
cooled sufficiently, as touching a hot exhaust pipes can cause burns.
■ Precaution regarding the rear b umper with Blind Spot Monitor
If the paint of the rear bumper is chipped or scratched, the sy stem may mal-
function. If this occurs, avoid using the system and consult yo ur Toyota
dealer.