maintenance TOYOTA AVENSIS 2012 User Guide

518 4-1. Maintenance and care
AVENSIS_EE (OM20B44E)
CAUTION
Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.
When cleaning the windshield (vehicles with rain-sensing windshield
wipers)
When the upper part of the windshield where the raindrop sensor is
located is touched by hand
When a wet rag or similar is held close to the raindrop sensor
If something bumps against the windshield
If you directly touch the raindrop sensor body or if something bumps into
the raindrop sensor
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries and
cause damage to the wiper blades.
Off

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NOTICE
To prevent deterioration and corrosion on the body and components
(aluminum wheels etc.)
Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects or insect droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
If the paint is chipped or scratched, have it repaired immediately.
To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
Cleaning the exterior lights
Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
Antenna installation and removal precautions (wagon only)
Before driving, ensure that the antenna is installed.
When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.

520 4-1. Maintenance and care
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NOTICE
To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.
When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Turn off the wiper switch. If the wiper switch is in “AUTO”, the wipers may
operate and the wiper blades may be damaged.

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Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
Cleaning the leather areas
Remove dirt and dust using a vacuum cleaner.
Wipe any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded ventilated
area.
Synthetic leather areas
Remove loose dirt using a vacuum cleaner.
Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

522 4-1. Maintenance and care
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Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
Water in the vehicle
Do not splash or spill liquid in the vehicle. Doing so may cause electrical
components etc. to malfunction or catch fire.
Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 157)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off
the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

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Maintenance and care
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NOTICE
Cleaning detergents
Do not use organic substances such as benzene or gasoline, acidic or
alkaline solutions, dye, bleach or other detergent. Doing so may discolor
the vehicle interior or cause streaks or damage to painted surfaces.
Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces.
Remove any dust or dirt on leather surfaces immediately.
Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
Cleaning the inside of the rear window or right-side rear quarter win-
dow
Do not use glass cleaner to clean the rear window or right-side rear quar-
ter window (wagon), as this may cause damage to the rear window defog-
ger heater wires or antenna. Use a cloth dampened with lukewarm water
to gently wipe the window clean. Wipe the window in strokes running par-
allel to the heater wires or antenna.
Be careful not to scratch or damage the heater wires or antenna.

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4-2. Maintenance
Maintenance requirements
To ensure safe and economical driving, day-to-day care and regular
maintenance is essential. Toyota recommends the following mainte-
nance.
Scheduled maintenance
Scheduled maintenance be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, read the “Toyota
Service Booklet” or “Toyota Warranty Booklet”.
Do-it-yourself maintenance
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools
and skills. These are best performed by qualified technicians. Even if
you’re an experienced do-it-yourself mechanic, we recommend that
repairs and maintenance be conducted by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. Any authorized Toyota dealer or repairer will keep a record of
maintenance, which could be useful should you ever require Warranty
Service. Should you choose to select a qualified and equipped profes-
sional other than an authorized Toyota repairer to service or maintain
your vehicle, we recommend that you request that a record of mainte-
nance be kept.

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Where to go for service?
In order to maintain your vehicle in the highest possible condition, Toyota
recommends that all repairs and service operations be carried out by autho-
rized Toyota dealers or repairers or other duly qualified and equipped profes-
sionals. For repairs and services covered by your warranty, please visit an
authorized Toyota dealer or repairer, who will use genuine Toyota parts in
repairing any difficulties you may encounter. There can also be advantages
in utilizing authorized Toyota dealers or repairers for non-warranty repairs
and services, as members of the Toyota network will be able to expertly
assist you with any difficulties you may encounter.
Your Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional service department will perform all of the scheduled maintenance
on your vehicle-reliably and economically due to their experience with
Toyota vehicles.
Does your vehicle need repair?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (However, water dripping from the air condi-
tioning after use is normal.)
Change in exhaust sound (This may indicate a dangerous carbon mon-
oxide leak. Drive with the windows open and have the exhaust system
checked immediately.)
Flat-looking tires, excessive tire squeal when cornering, uneven tire wear

526 4-2. Maintenance
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Vehicle pulls to one side when driving straight on a level road
Strange noises related to suspension movement
Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, as
soon as possible. Your vehicle may need adjustment or repair.
CAUTION
If your vehicle is not properly maintained
It could result in serious damage to the vehicle and possible personal injury
or death.
Warning in handling of the battery
Battery posts, terminals and related accessories contain lead and lead com-
pounds which are known to cause brain damage. Wash your hands after
handling. (P. 545)
Used engine oil
Used engine oil contains chemicals that have been shown to cause cancer
in laboratory animals. Avoid prolonged and repeated contact. Always protect
your skin by washing thoroughly with soap and water.

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Maintenance and care
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4-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance yourself, be sure to follow the correct
procedures as given in these sections.
ItemsParts and tools
Battery condition (P. 545)
• Grease
• Conventional wrench
(for terminal clamp bolts)
Engine coolant level (P. 543)
• Toyota Super Long Life Coolant
or similar high quality ethylene
glycol based non-silicate, non-
amine, non-nitrite and non-borate
coolant with long-life hybrid
organic acid technology. Toyota
Super Long Life Coolant is pre-
mixed with 50% coolant and 50%
deionized water.
• Funnel (used only for adding cool-
ant)
Engine oil levelP. 538)
• Toyota Genuine Motor Oil or
equivalent
• Rag or paper towel, funnel
(used only for adding oil)