emergency towing TOYOTA C-HR 2018 1.G Owners Manual

14Pictorial index
C-HR_OM_USA_OM10526U
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162, 165
Starting the engine/changing the positions
*1 . . . . . . . . . . . . . P. 162
Starting the engine/changing the modes
*2 . . . . . . . . . . . . . . . P. 165
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 397
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 434
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 418
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 171
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 171
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 174
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 86
Reading the meters/adjusting the instrument panel . . . . . . P. 86, 88
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 78
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 408

3997-2. Steps to take in an emergency
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7
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing

4007-2. Steps to take in an emergency
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Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.

4017-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
Only the front towing eyelets may be used.
Using a flatbed truck
Emergency towing

4027-2. Steps to take in an emergency
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Take out the towing eyelet. (→P. 424)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
3
4

4037-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to the “ON” p\
osition.
Vehicles with a smart key system : Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode\
.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 1 7 4
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( →P. 424)
5
6
7

4047-2. Steps to take in an emergency
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.

4057-2. Steps to take in an emergency
7
When trouble arises
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NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

4247-2. Steps to take in an emergency
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Location of the spare tire, jack and tools
Towing eyelet
Wheel nut wrench
JackJack handle
Spare tire

4477-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transm ission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.