air condition TOYOTA C-HR 2018 1.G Warranty And Maintenance Guide

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W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•The warranty repairs will take longer
than one day to complete.
•The warrantable condition requires
extensive diagnosis.
•The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2018 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9

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Important:You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(Toyota), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2018 model
year C-HR vehicles distributed by Toyota
that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at no
cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Warranty or Emission Performance
Warranty, is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
General Warranty Provisions
WARRANTY
Your Warranties in Detail10

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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse — for example, racing or
overloading
•Improper repairs
•Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
•Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
•Installation of non-Genuine Toyota Parts
•Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
•Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail14

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Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty (see
page 17).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2018 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail23

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5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsReplace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log38

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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
NOTE:If 0W-16/0W-20 oil WAS NOT used at the last oil change, replace engine oil
and oil filter.1
Inspect the following:_ Ball joints and dust covers
_ Brake lines and hoses
_ Cabin air filter
_ Drive shaft boots
_ Engine coolant
4
_ Exhaust pipes and mountings
_ Radiator and condenser
_ Steering gear
_ Steering linkage and boots
NOTE:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading5:
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter1
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the multi-information display after
maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is
recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition.
Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance)
based on inspection results.
4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.5Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log39

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20,000 miles or 24 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
25,000 miles or 30 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-16/0W-20 oil WAS NOT
used at the last oil change, replace
engine oil and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsReplace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log40

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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive shaft boots
_ Engine coolant5
_ Exhaust pipes and mountings _ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator and condenser
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the multi-information display after
maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is
recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition.
Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance)
based on inspection results.
4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log41

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35,000 miles or 42 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-16/0W-20 oil WAS NOT
used at the last oil change, replace
engine oil and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsReplace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
40,000 miles or 48 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log42

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45,000 miles or 54 months
Check installation of driver’s floor matInspect and adjust all fluid levels3
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
NOTE:If 0W-16/0W-20 oil WAS NOT used at the last oil change, replace engine oil
and oil filter.1
Inspect the following:_ Ball joints and dust covers
_ Brake lines and hoses
_ Cabin air filter
_ Drive shaft boots
_ Engine coolant
4
_ Exhaust pipes and mountings
_ Radiator and condenser
_ Steering gear
_ Steering linkage and boots
NOTE:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading5:
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter1
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the multi-information display after
maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is
recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition.
Inspect engine and inverter (if equipped) coolant level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance)
based on inspection results.
4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.5Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log43