maintenance TOYOTA C-HR 2019 Owners Manual (in English)

C-HR_OM_USA_OM10569U
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS4
C-HR_OM_USA_OM10569U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 292
Seat heaters ...................... 300
5-2. Using the interior lights Interior lights list ................ 302• Interior lights ................. 303
• Personal lights .............. 304
5-3. Using the storage features
List of storage features...... 305 • Glove box...................... 306
• Console box .................. 306
• Bottle holders ................ 307
• Cup holders .................. 308
Luggage compartment features ........................... 309
5-4. Using the other interior features
Other interior features ....... 315 • Sun visors ..................... 315
• Vanity mirrors................ 315
• Clock ............................. 316
• Power outlet .................. 317
• Assist grips ................... 318
Safety Connect.................. 319 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 328
Cleaning and protecting the vehicle interior ........... 333
6-2. Maintenance Maintenance requirements ................... 336
General maintenance ........ 339
Emission inspection and maintenance (I/M)
programs ......................... 343
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 344
Hood .................................. 347
Positioning a floor jack....... 349
Engine compartment ......... 350
Tires................................... 365
Tire inflation pressure ........ 375
Wheels............................... 379
Air conditioning filter .......... 382
Wireless remote control/electronic key
battery ............................. 386
Checking and replacing fuses ................................ 390
Light bulbs ......................... 394
5Interior features6Maintenance and care

5
1
8 7 5 4
3
2
9
C-HR_OM_USA_OM10569U
6
7-1. Essential informationEmergency flashers .......... 408
If your vehicle has to be stopped in
an emergency ................. 409
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 411
If you think something is wrong .............................. 418
Fuel pump shut off system............................. 419
If a warning light turns on or a warning buzzer
sounds ............................ 420
If a warning message is displayed ......................... 430
If you have a flat tire .......... 435
If the engine will not start ................................. 446
If the electronic key does not operate
properly (vehicles with
a smart key system) ........ 448
If the vehicle battery is discharged ...................... 451
If your vehicle overheats ........................ 455
If the vehicle becomes stuck................................ 458 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 462
Fuel information ................. 470
Tire information.................. 473
8-2. Customization Customizable features ....... 486
8-3. Items to initialize Items to initialize ................ 496
Reporting safety defects for U.S. owners ........................ 498
Seat belt instructions for Canadian owners
(in French)................................ 499
SRS airbag instructions for Canadian owners
(in French)................................ 501
What to do if... (Troubleshooting) ..................... 512
Alphabetical index ...................... 516
7When trouble arises
Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL” for information regardi ng the equipment listed below.
• Navigation system
• Hands-free system
(for cellular phone)• Rear view monitor system
• Audio system
• Toyota Entune
8Vehicle specifications
9For owners
Index

751-3. Theft deterrent system
1
For safety and security
C-HR_OM_USA_OM10569U
■System maintenance
The vehicle has a maintenance-free type engine immobilizer syst em.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic ob ject
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certifications for the e ngine immobilizer system
For vehicles sold in the U.S.A.
For vehicles sold in Canada

892. Instrument cluster
2
Instrument cluster
C-HR_OM_USA_OM10569U
Odometer and trip meter display
Displays the following items.
Odometer:
Displays the total distance the vehicle has been driven.
Trip meter:
Displays the distance the vehicle has been driven since the meter was last
reset. Trip meters A and B can be used to record and display different dis-
tances independently.
Maintenance required information (U.S.A. only):
Displays the remaining distance until the engine oil should be changed. If
“-” is displayed before distance, it means oil maintenance is o verdue. Have
the engine oil changed by your Toyota dealer. • Displays the maintenance required information when the engine switch
is turned to the “ON” position (vehicles without smart key syst em) or in
IGNITION ON mode (vehicles with smart key system).
• Maintenance required information reset method (P. 337)
Shift position and shift range display
Displays the selected shift position or selected shift range. ( P. 181)
Engine coolant temperature gauge
Displays the engine coolant temperature.
Switches the items of the odome-
ter and trip meter display by
pressing the “TRIP” switch.
When the trip meter is displayed,
pressing and holding the “TRIP”
switch will reset the trip meter.
Changing the display

327
6Maintenance and care
C-HR_OM_USA_OM10569U6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 328
Cleaning and protecting the vehicle interior ........... 333 6-2. Maintenance
Maintenance requirements ................... 336
General maintenance........ 339
Emission inspection and maintenance (I/M)
programs......................... 343
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 344
Hood ................................. 347
Positioning a floor jack ...... 349
Engine compartment ......... 350
Tires .................................. 365
Tire inflation pressure ....... 375
Wheels .............................. 379
Air conditioning filter.......... 382
Wireless remote control/electronic key
battery ............................. 386
Checking and replacing fuses ............................... 390
Light bulbs......................... 394

3286-1. Maintenance and care
C-HR_OM_USA_OM10569U
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the v ehicle
body is cool.
■ Self-restoring coat (if equipped)
The vehicle body has a self-restoring coating that is resistant to small surface
scratches caused in a car wash, etc.
●The coating lasts for 5 to 8 years from when the vehicle is del ivered from the
plant.
● The restoration time differs depending on the depth of the scra tch and out-
side temperature.
The restoration time may become shorter when the coating is warmed by
applying warm water.
● Deep scratches caused by keys, coins, etc., cannot be restored.
● Do not use wax that contain abrasives.
Perform the following to protect the vehicle and maintain it in
prime condition:

3296-1. Maintenance and care
6
Maintenance and care
C-HR_OM_USA_OM10569U■
Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle's paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close p roximity of
the windows.
● Before using the car wash, check that the fuel filler door on y our vehicle is
closed properly.
■ Note for a smart key system (if equipped)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 127)
■ Aluminum wheels (if equipped)
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.

3306-1. Maintenance and care
C-HR_OM_USA_OM10569U
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc., to catch fire.
■ When cleaning the windshield (veh icles with rain-sensing windshield
wiper)
● When the upper part of the windshield where the raindrop sensor is
located is touched by hand
● When a wet rag or similar is held close to the raindrop sensor
● If something bumps against the windshield
● If you directly touch the raindrop sensor body or if something bumps into
the raindrop sensor
■ Precautions regarding the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the exhaust p ipe until it
has cooled sufficiently, as touching a hot exhaust pipe can cau se burns.
■ Precaution regarding the rear bumper with Blind Spot Monitor (i f
equipped)
If the paint of the rear bumper is chipped or scratched, the sy stem may mal-
function.
If this occurs, consult your Toyota dealer.
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in
hands being caught or other serious inju-
ries and cause damage to the wiper
blades.
Off

3316-1. Maintenance and care
6
Maintenance and care
C-HR_OM_USA_OM10569U
NOTICE
■To prevent paint deterioration an d corrosion on the body and compo-
nents (aluminum wheels, etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are presen t on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the pai nt surface
● If the paint is chipped or scratched, have it repaired immediat ely.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a h ard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to th e windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and then the passenger side. When returning the
wipers to their original position, do so from the passenger sid e first.