lock TOYOTA C-HR 2023 Owners Manual

6767-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

6777-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type tr uck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components
Do not tow with a sling-type truck to pre-
vent body damage.

6937-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
■If a message that indicates the need for referring to Owner’s Manual is
displayed
● If “Engine Coolant Temperature High.”is shown, follow the instructions
(P. 755).
● If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authoriz ed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r. Continuing to
drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction.”
• “Check Engine.”
• “Hybrid Battery System Malfunction.”
• “Accelerator system Malfunction.”
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 529)
• “Hybrid System Stopped”
• “Engine Stopped”
● If the “Low 12-Volt Battery.” is shown,
• When the display goes off after several seconds (displays for about 6
seconds):
Maintain the hybrid system operation for more than 15 minutes a nd
charge the 12-volt battery.
• When the display does not go off:
Start up the hybrid system using the procedures: P. 747
● If “Maintenance required for Traction battery cooling parts. See owner’s
manual.” is shown, the filters may be clogged, the air intake v ents may be
blocked, or there may be a gap i n the duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (tra ction battery) are
dirty, perform the procedure on P. 638 to clean them.
• If the warning message is shown when the air intake vents and filters of
the hybrid battery (traction battery) are not dirty, have the v ehicle
inspected by any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer immediately.

6957-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered. Contact Your Dealer for Details.” is
shown
This message will be displayed each time the driver’s door is o pened when
the doors are unlocked from the outside for approximately one w eek after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 365, 679)
● PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
●RSA (Road Sign Assist)*
●Automatic High Beam*
*: If equipped
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 365, 679)
● PCS (Pre-Collision system)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
*: If equipped

7067-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
Connect the nozzle to the
valve.
Screw the end of the nozzle clock-
wise as far as possible.
The bottle should hang vertically
without contacting the ground. If
the bottle does not hang vertically,
move the vehicle so that the tire
valve is located properly.
Remove the cap from the bot-
tle.
Pull the hose out from the com-
pressor.
Connect the bottle to the com-
pressor.
Screw the end of the nozzle clock-
wise as far as possible.
5
6
7
8

7147-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
Connect the nozzle to the
valve.
Screw the end of the nozzle clock-
wise as far as possible.
The bottle should hang vertically
without contacting the ground. If
the bottle does not hang vertically,
move the vehicle so that the tire
valve is located properly.
Remove the cap from the bot-
tle.
Pull the hose out from the com-
pressor.
Connect the bottle to the com-
pressor.
Screw the end of the nozzle clock-
wise as far as possible.
5
6
7
8

7427-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
If the hybrid system will not star t
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 744)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 124)
● There may be a malfunction in the immobilizer system. (P. 1 2 9 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. H ow-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 743)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 747)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 604)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starti ng
procedure is being followed. ( P. 303)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

7447-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
If the electronic key does not operate
properly
Use the mechanical key ( P. 187) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 779)
If communication between the electronic key and vehicle is inter-
rupted ( P. 208) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireles s
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pr o-
cedure below.
Locking and unlocking the doors

7467-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 643)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the ala rm system.
If a door is unlocked using the mechanical key when the alarm s ystem is set,
the alarm may be triggered. ( P. 146)
■ Changing power switch modes
Release the brake pedal and press the power switch in step abo ve. The
hybrid system does not start and modes will be changed each tim e the switch
is pressed. ( P. 304)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 779)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 207)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical k ey. It is pos-
sible for children and other passengers to get caught in the po wer window.
3

7477-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Vehicles with an alarm
( P. 146):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 149)
2ZR-FXE engine: Open the hood. (P. 594)
M20A-FXS engine: Open the
hood. ( P. 594) and fuse box
cover.
M20A-FXS engine: Open the
exclusive jump starting termi-
nal cover.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota auth o-
rized repairer, or any reliable repairer or a qualified repair shop.
1
2
3