maintenance TOYOTA C_HR HYBRID 2016 User Guide

5137-1. Maintenance and care
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Maintenance and care
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■ High pressure car washes
● Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
■ Note for a smart entry & start system
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the smart entry &
start system. ( P. 165)
■ Aluminum wheels
● Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical clean-
ers.
Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.

5147-1. Maintenance and care
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WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc., to catch fire.
■ When cleaning the windshield
● When a wet rag or similar is held close to the raindrop sensor
● If something bumps against the windshield
● If you directly touch the raindrop sensor body or if something bumps into
the raindrop sensor
■ Precautions regarding the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the exhaust pipe until it
has cooled sufficiently, as touching a hot exhaust pipe can cause burns.
■ Precaution regarding the rear bumper with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped or scratched, the system may mal-
function. If this occurs, consult any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in
hands being caught or other serious inju-
ries and cause damage to the wiper
blades.
● When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
Off

5157-1. Maintenance and care
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Maintenance and care
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NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels, etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger’s side. When returning
the wipers to their original position, do so from the passenger’s side first.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.

5167-1. Maintenance and care
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NOTICE
■When using a high pressure car wash
● Vehicles with back camera: When washing the vehicle, do not let water of
the high pressure washer hit directly or the vicinity of the camera. Due to
the shock from the high pressure water, it is possible the device may not
operate as normal.
● Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
■ When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts

5177-1. Maintenance and care
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Maintenance and care
Cleaning and protecting the vehicle interior
●Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.
● If dirt cannot be removed, wipe it off with a soft cloth dampened
with neutral detergent diluted to approximately 1%.
Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
● Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of appr oximately 5% neutral wool detergent.
●Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dry in a shaded and ventilated area.
● Remove dirt and dust using a vacuum cleaner.
● Wipe it off with a soft cloth dampened with neutral detergent diluted
to approximately 1%.
● Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
The following procedures will help protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

5187-1. Maintenance and care
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■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vent, and in the luggage com-
partment.
Doing so may cause the hybrid battery (traction battery), electrical compo-
nents, etc., to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 44)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use a polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

5197-1. Maintenance and care
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Maintenance and care
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NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
● Do not use a polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the windshield (vehicles with Toyota
Safety Sense)
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
( P. 2 6 9 )
■ Cleaning the inside of the rear window
● Do not use a glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.

5207-2. Maintenance
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Maintenance requirements
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, refer to the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools and
skills. These are best performed by qualified technicians. Even if you’re an
experienced do-it-yourself mechanic, we recommend that repairs and
maintenance be conducted by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer. Any authorized Toyota retailers
or repairer will keep a record of maintenance, which could be useful should
you ever require Warranty Service. Should you choose to select a qualified
and equipped professional other than an authorized Toyota repairer to ser-
vice or maintain your vehicle, we recommend that you request that a
record of maintenance be kept.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. Toyota recommends the follow-
ing maintenance:
Scheduled maintenance
Do-it-yourself maintenance

5217-2. Maintenance
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Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or repairers or other duly
qualified and equipped professionals. For repairs and services covered by
your warranty, please visit an authorized Toyota retailers or repairer, who will
use genuine Toyota parts in repairing any difficulties you may encounter.
There can also be advantages in utilizing authorized Toyota retailers or
repairers for non-warranty repairs and services, as members of the Toyota
network will be able to expertly assist you with any difficulties you may
encounter.
Your authorized Toyota retailer or Toyo ta authorized repairer, or any reliable
repairer will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
■ Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
● Engine misses, stumbling or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driven straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal (P. 600, 657)
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.

5227-2. Maintenance
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WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible serious injury or death.
■ Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 536)