check engine TOYOTA C_HR HYBRID 2017 User Guide

4124-6. Driving tips
C-HR_HV_OM_Europe_OM10538E
Winter driving tips
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires*.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
*: Tire chains cannot be mounted on 18 inch tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

511
7Maintenance and care
C-HR_HV_OM_Europe_OM10538E
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior .......... 512
Cleaning and protecting
the vehicle interior ........... 517
7-2. Maintenance
Maintenance
requirements.................... 520
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ...................... 523
Hood .................................. 526
Positioning a floor jack ....... 528
Engine compartment.......... 529
Tires ................................... 541
Tire inflation pressure ........ 553
Wheels ............................... 555
Air conditioning filter .......... 558
Electronic key battery ........ 561
Checking and replacing
fuses ................................ 564
Light bulbs ......................... 568

5217-2. Maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or repairers or other duly
qualified and equipped professionals. For repairs and services covered by
your warranty, please visit an authorized Toyota retailers or repairer, who will
use genuine Toyota parts in repairing any difficulties you may encounter.
There can also be advantages in utilizing authorized Toyota retailers or
repairers for non-warranty repairs and services, as members of the Toyota
network will be able to expertly assist you with any difficulties you may
encounter.
Your authorized Toyota retailer or Toyo ta authorized repairer, or any reliable
repairer will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
■ Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
● Engine misses, stumbling or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driven straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal (P. 600, 657)
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.

5307-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may
differ depending on the type of
vehicle or engine.
Wipe the dipstick and reinsert it fully.
Engine oil
1
2
3
4
5
1
2
3
6

5317-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.
Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, checking the dipstick.
Install the oil filler cap by turning it clockwise.
■ Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Engine oil selection P. 670
Oil quantity (Low  Full)1.5 L (1.6 qt., 1.3 lmp.qt.)
ItemsClean funnel
1
2
3

5327-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call any authorized Toyota reta iler or Toyota authorized repairer,
or any reliable repairer service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.

5337-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
The coolant level is satisfactory if it is between the “FULL” and “LOW”
lines on the reservoir when the hybrid system is cold.
■Engine coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line. ( P. 657)
■Power control unit coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line. ( P. 657)
■Coolant selection
Only use “Toyota Super Long Life Coolant” or a similar high quality ethylene
glycol based non-silicate, non-amine, non- nitrite, and non-borate coolant with
long-life hybrid organic acid technology.
“Toyota Super Long Life Coolant” is a mixture of 50% coolant and 50% deion-
ized water. (Minimum temperature: -35 C [-31F])
For more details about coolant, contact any authorized Toyota retailer or Toy-
ota authorized repairer, or any reliable repairer.
■ If the coolant level drops within a short time of replenishing
Visually check the radiator, hoses, engine/power control unit coolant reservoir
caps, drain cock and water pump.
If you cannot find a leak, have any authorized Toyota retailer or Toyota autho-
rized repairer, or any reli able repairer test the cap and check for leaks in the
cooling system.
Coolant
1
2
3
1
2
3

5647-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
Checking and replacing fuses
Turn the power switch off.
Open the fuse box cover.
Engine compartment type A fuse box
While pushing the 2 claws, lift up
the cover.
When closing the cover, make sure
to attach the 2 claws.
Engine compartment type B fuse box
While pushing the 3 claws, lift up
the cover.
When closing the cover, make sure
to attach the 3 claws.
Engine compartment type C fuse box
Remove the cover.
When installing the cover, make
sure to attach the claw.
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as nec-
essary.
1
2

6098-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer. Continuing to drive the vehicle may be dangerous.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator Malfunction”
• “Entry & Start System Malfunction See Owner’s Manual”
● If “Low 12-Volt Battery See Owner’s Manual” is shown, the hybrid system
may not start normally. (Coping method: P. 651)
■ If “Charging System Malfunction” is shown
Indicates a malfunction in the vehicle’s charging system. Immediately stop
the vehicle in a safe place and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli able repairer. Continuing to drive the
vehicle may be dangerous.
■ If “Engine Coolant Temperature high” is shown
Indicates that the engine coolant temperature is too high. Immediately stop
the vehicle in a safe place. ( P. 657)
■ If “Engine Oil Pressure Low” is shown
Indicates that the engine oil pressure is too low. Immediately stop the vehicle
in a safe place and contact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
This message may be shown when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 657

6608-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
6