air condition TOYOTA CAMRY 2020 Warranties & Maintenance Guides (in English)

9Introduction
INTRODUCTION
W
e realize that your confidence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyota.
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benefits of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyota must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
• The warranty repairs will take longer
than one day to complete.
• The warrantable condition requires
extensive diagnosis.
• The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive. The policy does not apply when warranty
repairs can be completed in one day but

the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2020 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
TRANSPORTATION ASSISTANCE

10Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the Owner’s Warranty Rights
Notification booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2020 model-
year Camry AWD vehicles distributed by
Toyota that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specific
parts or systems, such as the Powertrain
Warranty or Emission Performance Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the first date the
vehicle is either delivered to an ultimate
purchaser, leased, or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.

14Your Warranties in Detail
WARRANTY


Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of non-Genuine Toyota Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY

23Your Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 17).

YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2020 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and labor.

39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■Check installation of driver’s floor mat
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NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Radiator and condenser

_
Brake lines and hoses _
Rear differential oil

_
Drive shaft boots _
Steering gear

_
Engine coolant
5 _
Steering linkage and boots

_
Exhaust pipes and mountings _
Transfer case oil
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
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■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
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■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
1 Inspect s ealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer.
Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Including operation on road which has road salt applied.5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
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Dealer Service verification:
D
ate:
Mileage:

43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
45,000 miles or 54 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■��������� ��������� ����� ����
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers

_
Brake lines and hoses

_
Drive shaft boots

_
Engine coolant
5

_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ���
■������� �������� ���� ���
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2

Dealer Service verification:
D
ate:
Mileage:

1 inspect s ealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer.
inspect power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 reset the oil replacement reminder light (“Maint reQD”) or the message “oil Maintenance reQUireD” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 including operation on road which has road salt applied.5 refer to “engine coolant” in the “explanation of Maintenance items” section in the back of this guide for more information.6 not all vehicles are designed for towing. refer to your vehicle Owner’s Manual for details.
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45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
Inspect the following:
_
Automatic transmission fluid
cooler hoses and connections

_
Automatic transmission for
signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_
Brake linings/drums and
brake pads/discs
5

_
Drive belts6

_
Drive shaft boots

_
Engine coolant7
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:
8
■Replace automatic transmission fluid
■Replace rear differential oil
■Replace transfer case oil
■Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer.
Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Including operation on road which has road salt applied.5 Inspect thickness measurement and disc runout. 6 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter.7 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

_
Exhaust pipes and mountings

_
Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator and condenser

_
Rear differential oil

_
Steering gear

_
Steering linkage and boots

_
Transfer case oil
■Replace engine air filter
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt
■Rotate tires
Dealer Service verification:
D
ate:
Mileage:

47Maintenance Log
MAINTENANCE LOG
MAINTENANCE
75,000 miles or 90 months
■Check installation of driver’s floor mat
■������� ��� ������ ��� ����� �������
■������� ����� ������
■��������� ��������� ����� ����
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Radiator and condenser

_
Brake lines and hoses _
Rear differential oil

_
Drive belts _
Steering gear

_
Drive shaft boots _
Steering linkage and boots

_
Engine coolant
5 _
Transfer case oil

_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ���
■������� �������� ���� ���
■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2

1 Inspect s ealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer.
Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Including operation on road which has road salt applied. 5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
Dealer Service verification:
D
ate:
Mileage:

51Maintenance Log

MAINTENANCE LOG
MAINTENANCE
105,000 miles or 126 months

■Check installation of driver’s floor mat

■������� ��� ������ ��� ����� �������

■������� ����� ������

■��������� ��������� ����� ����
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _
Ball joints and dust covers _ Radiator and condenser
_
Brake lines and hoses _ Rear differential oil
_
Drive belts _ Steering gear
_
Drive shaft boots _ Steering linkage and boots

_ Engine coolant6 _ Transfer case oil
_
Exhaust pipes and mountings
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Inspect engine air filter

■������� ������ ��� ��� ��� �������

■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7

■Replace engine oil and oil filter2

■������� ���� ������������ ���

■������� �������� ���� ���

■ ������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:

■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:

■Replace engine oil and oil filter2
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer.
Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Including operation on road which has road salt applied.5 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

■������ �����

■ �������� ������� ����� �������������
��� ����� ����������
Dealer Service verification:
D
ate:
Mileage:

56Maintenance Log
MAINTENANCE
EXPLANATION OF MAINTENANCE ITEMS
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the Owner’ s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0 W -16 motor oil. For
VEHICLES CERTIFIED FOR 0 W -16 motor oil,
the oil change interval is 10,000 miles or 12
months IF 0 W -16 MOTOR OIL IS BEING USED.
If 0 W -16 is not available, 0W-20 mineral oil
may be used. However, it must be replaced
at a 5,000-mile or six-month INTERVAL
with 0 W -16 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions, the motor oil and
filter should be replaced at 5,000 miles or
six months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts
as necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts
as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis
and Body
Retighten the seat-mounting bolts and
front /rear suspension member retaining
bolts to specified torque.
Propeller Shaft
Re-torque the propeller shaft bolt. Only
a qualified technician should perform
this operation.
Radiator and Condenser
Inspect for debris, corrosion and signs
of damage. Have any problem repaired
immediately by a qualified technician.
Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by
a qualified technician immediately.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.