TOYOTA COROLLA HATCHBACK 2020 Owners Manual (in English)

3715-15. What to do if... (Bluetooth®)
COROLLA H/B_U
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Audio
■The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toy-
ota.com/audio-multimedia in the
United States,
https://www.toyota.ca/con-
nected in
Canada, and
http://www.toy-
otapr.com/audio-multimedia in
Puerto Rico
■Automatic contact transfer
function on this system is
set to off.
Set automatic contact transfer
function on this system to on.
( P.362)
■Passcode has not been
entered on the cellular
phone.
Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).
■Transfer operation on the
cellular phone has not com-
pleted.
Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).
■Automatic contact transfer
function on this system is
set to on.
Set automatic contact transfer
function on this system to off.
( P.362)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.362)
When using the phone-
book
Phonebook data cannot be
transferred manually/auto-
matically.
Phonebook data cannot be
edited.
When using the Blue-
tooth
® message function
Messages cannot be viewed.

3725-15. What to do if... (Bluetooth®)
COROLLA H/B_U
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.360)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.276)
*: The engine switch is in ACC or
ON mode.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.

3735-16. Connected Services Overview
COROLLA H/B_U
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Audio
5-16.Connected Services Overview
Audio Plus/Premium Audio
Owners of this system should
refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
 The functions included are
classified into the following
three types.
• Type A: Function achieved by
using a smart phone or an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
●Each function is available in the
following areas:
• Toyota apps is available in the contiguous Unit ed States, Wash-
ington D.C., Alaska, Hawaii,
Puerto Rico and Canada.
• Toyota apps is not available in the
United States Virgin Islands. •Wi-Fi
® Hotspot is available in the
contiguous United States, Wash-
ington D.C.,Ala ska and Hawaii.
•Wi-Fi
® Hotspot is not available in
Puerto Rico, Can ada, and in the
United States Virgin Islands.
• Safety Connect features include: Automatic Collision Notification,
Emergency Assistance, S.O.S,
Stolen Vehicle Location (available
in the contiguous United States,
Washington D.C., Hawaii, Alaska,
Puerto Rico and Canada) and
Enhanced Roadside Assistance
(available in the contiguous
United States, Washington D.C.,
Alaska, Puerto Rico and Canada).
• Safety Connect is not available in
the United States Virgin Islands.
●Connected services functionality
is dependent upon network recep-
tion level and signal strength.
Functional over view
Toyota Connected hotspot
includes Toyota apps,
Wi-Fi
® Hotspot and Safety
Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Wi-Fi® HotspotType B
Safety ConnectType C

3745-16. Connected Services Overview
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*: If equipped
Content provider
Type A: Function achieved by using a smar t
phone or DCM
*
Of the functions included with Connected Services, the Toyota
apps relies on the use of a smart phone or DCM.
 Using a smart phone
• Toyota audio multimedia system enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.379)
By using a smart phone or DCM

3755-16. Connected Services Overview
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Audio
Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.
Smart phone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and contents provider.
The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen
using the data connection of t he connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com/connected-services
in the Unit ed States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.c om/connected-services
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smart phone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
 User registration is required to
start using the Toyota apps
function. ( P.376)
 Toyota apps does not require
an activation fee or monthly
recurring fees.
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/con-
nected-services
or call 1-800-331-4331 in the
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/con-
nected-services
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, Puerto Rico and Can-
ada.
 Toyota apps is not available in
Before using the function

3765-16. Connected Services Overview
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the United States Virgin
Islands.
●Data usage fees may apply while
using Toyota apps function. Con-
firm data usage fees before using
this function.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/con-
nected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.293)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order. 1
Download the Toyota mobile
application to your smart
phone or the system.
2 Register the smart phone
with the system.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
Download the Toyota mobile
application onto your smart
phone or the system, and
login to the application.
( P.376)
 Register the smart phone, on
which the Toyota mobile appli-
cation was installed, with the
system. ( P.376)
 Register a Bluetooth
® phone
with the hands-free system.
( P.376)
■Registering the Toyota
mobile application applica-
tion
 Registration is optional.
1 Download the Toyota mobile
application to your smart
phone or the system.
2 Run the Toyota mobile appli-
cation on your smart phone
or the system.
3 Enter the information
required into the Toyota
mobile application. Login to
the application.
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smart phone or the system, and
Preparation before using
Toyota mobile application

3775-16. Connected Services Overview
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Audio
the application is running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
*: If equipped
■Subscription
 After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your Toyota
dealer, or call 1-800-331-4331
in the United States,
1-888-869-6828 in Canada,
and 1-877-855-8377 in Puerto
Rico, for further subscription
details. ( P.375)
■Availability of functions
 Wi-Fi
® Hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Type B: Function
achieved by using
DCM and the system
*
The functionality of Wi-Fi®
Hotspot is made possible
through the shared work of
the DCM and the system.
This service is available by
subscription and supported
by the Toyota response cen-
ter, which operates 24 hours
a day, 7 days a week.
For details about Wi-Fi®
Hotspot: P.278
Before using the function

3785-16. Connected Services Overview
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Hawaii.
 Wi-Fi
® Hotspot is not avail-
able in Puerto Rico, Canada,
and in the United States Vir-
gin Islands.
*: If equipped
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, ( P. 5 8 )

3795-17. Connected Services Operation
COROLLA H/B_U
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Audio
5-17.Connected Services Operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 3.
( P.379)
From the “APPS” button
1 Press the “APPS” button.
2 Select “Apps”.
 If a specific application screen
is displayed, select “Apps”
again.
3 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.379)
“App Catalog”: Select to change the
order of the applications. ( P.380)
: Displays the number of new
notifications for the application
When the App Suite is activated,
an application may need to be
updated. To update an applica-
tion, it is necessary to download
update data and install it.
■Downloading update
If an update is available,
“Update” can be selected.
To y o t a a p p s
Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.376)
For details about the func-
tions and services provided
by each application, refer to
https://www.toy-
ota.com/connected-services
in the United States,
https://www.toyota.ca/con-
nected
in Canada, and
http://www.toy-
otapr.com/connected-ser-
vices
in Puerto Rico.
Using Toyota apps
Updating an application

3805-17. Connected Services Operation
COROLLA H/B_U
1Select “Update” on the appli-
cation screen. ( P.379)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.380)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.380)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.379)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
Order of the applications can be
changed.
1Display the application
screen. ( P.379)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
 “When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the
Reordering the applica-
tions
If a message appears on
the screen