bluetooth TOYOTA COROLLA HATCHBACK 2020 (in English) Workshop Manual
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Page 369 of 572

3695-15. What to do if... (Bluetooth®)
COROLLA H/B_U
5
Audio
5-15.What to do if... (Bluetooth®)
■The connected device may
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toy-
ota.com/audio-multimedia in the
United States,
https://www.toyota.ca/con-
nected in
Canada, and
http://www.toy-
otapr.com/audio-multimedia in
Puerto Rico
■The Bluetooth® version of
the connected cellular
phone may be older than
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher
(recommended: Ver. 4.1 +EDR
or higher). ( P.269)
■An incorrect passcode was
entered on the cellular
phone.
Enter the correct passcode on
the cellular phone.
■The registration operation
has not been completed on
the cellular phone side.
Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.273)
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
When using the
hands-free system with a
Bluetooth
® device
The hands-free system or
Bluetooth
® device does not
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be
registered.
Page 370 of 572

3705-15. What to do if... (Bluetooth®)
COROLLA H/B_U
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.271)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch is in
ACC or ON mode. ( P.275)
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P.276)
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.276)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
®function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.274)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.
Page 371 of 572

3715-15. What to do if... (Bluetooth®)
COROLLA H/B_U
5
Audio
■The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toy-
ota.com/audio-multimedia in the
United States,
https://www.toyota.ca/con-
nected in
Canada, and
http://www.toy-
otapr.com/audio-multimedia in
Puerto Rico
■Automatic contact transfer
function on this system is
set to off.
Set automatic contact transfer
function on this system to on.
( P.362)
■Passcode has not been
entered on the cellular
phone.
Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).
■Transfer operation on the
cellular phone has not com-
pleted.
Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).
■Automatic contact transfer
function on this system is
set to on.
Set automatic contact transfer
function on this system to off.
( P.362)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.362)
When using the phone-
book
Phonebook data cannot be
transferred manually/auto-
matically.
Phonebook data cannot be
edited.
When using the Blue-
tooth
® message function
Messages cannot be viewed.
Page 372 of 572

3725-15. What to do if... (Bluetooth®)
COROLLA H/B_U
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.360)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.276)
*: The engine switch is in ACC or
ON mode.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.
Page 374 of 572

3745-16. Connected Services Overview
COROLLA H/B_U
*: If equipped
Content provider
Type A: Function achieved by using a smar t
phone or DCM
*
Of the functions included with Connected Services, the Toyota
apps relies on the use of a smart phone or DCM.
Using a smart phone
• Toyota audio multimedia system enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
®.
Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.379)
By using a smart phone or DCM
Page 376 of 572

3765-16. Connected Services Overview
COROLLA H/B_U
the United States Virgin
Islands.
●Data usage fees may apply while
using Toyota apps function. Con-
firm data usage fees before using
this function.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/con-
nected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.293)
The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order. 1
Download the Toyota mobile
application to your smart
phone or the system.
2 Register the smart phone
with the system.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
Download the Toyota mobile
application onto your smart
phone or the system, and
login to the application.
( P.376)
Register the smart phone, on
which the Toyota mobile appli-
cation was installed, with the
system. ( P.376)
Register a Bluetooth
® phone
with the hands-free system.
( P.376)
■Registering the Toyota
mobile application applica-
tion
Registration is optional.
1 Download the Toyota mobile
application to your smart
phone or the system.
2 Run the Toyota mobile appli-
cation on your smart phone
or the system.
3 Enter the information
required into the Toyota
mobile application. Login to
the application.
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smart phone or the system, and
Preparation before using
Toyota mobile application
Page 380 of 572

3805-17. Connected Services Operation
COROLLA H/B_U
1Select “Update” on the appli-
cation screen. ( P.379)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.380)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
( P.380)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.379)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
Order of the applications can be
changed.
1Display the application
screen. ( P.379)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the
Reordering the applica-
tions
If a message appears on
the screen
Page 381 of 572

3815-17. Connected Services Operation
COROLLA H/B_U
5
Audio
phone is Bluetooth® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
“To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/con-
Entering keyword opera-
tion
Page 556 of 572

556Alphabetical Index
COROLLA H/B_U
Automatic High Beam ............ 163
Automatic light control system ............................................... 161
Average fuel economy ............. 84
Average vehicle speed............. 86
B
Back door ................................ 105
Back-up light Replacing light bulbs ............ 455
Battery Battery checking................... 433
If the battery is discharged ... 502
Preparing and c hecking before
winter.................................. 246
Replacing ............................. 504
Warning light ........................ 469
Blind Spot Monitor (BSM) ...... 227
Bluetooth
® audio .................... 314
Registering/Conn ecting a Blue-
tooth
® device...................... 316
Bluetooth® button (Setup
screen) .................................. 256
Bluetooth
® details settings ... 271
Bluetooth® setup screen ...... 271
Connecting a Bluetooth® device
........................................... 271
Deleting a Bluetooth
® device274
Detailed settings screen ....... 276
Displaying the Bluetooth
® setup
screen ................................ 271
Editing the Bluetooth
® device
information ......................... 274
Registering a Bluetooth
® device
........................................... 273
Bluetooth
® device information
............................................... 274
Bluetooth
® hands-free system
............................................... 343
Bluetooth
® phone message func-
tion......................................... 354 Calling the message sender. 357 Checking received messages
...........................................355
Displaying the message screen ...........................................354
Receiving a mess age ...........355
Replying to a message (dicta- tion reply)............................356
Replying to a message (quick reply) ..................................357
Bottle holders .........................398
Brake Brake hold ............................157
Fluid..............................432, 514
Parking brake .......................154
Warning light.........................468
Brake assist ............................241
Break-in tips ............................132
Brightness control Instrument panel light control76, 81
BSM (Blind Spot Monitor) ......227
C
Care Aluminum wheels .................414
Exterior .................................414
Interior ..................................416
Seat belts .............................416
Cargo capacity ........................140
Cargo hooks............................400
Chains......................................247
Child restraint system Fixed with a LATCH system ...54
Fixed with a seat belt..............49
Front passenger occupant clas-sification system ...................38
Points to remember ................45
Riding with children ................44
Types of child restraint system installation method ...............47
Using an anchor bracket ........55
Page 564 of 572

564Alphabetical Index
COROLLA H/B_U
Rear view mirror Inside rear view mirror.......... 122
Outside rear view mirrors ..... 123
Rear view monitor system ..... 232 If you notice any symptoms.. 237
Rear window defogger ........... 389
Rear window wiper ................. 168
Receiving a call using the Blue- tooth
® hands-free system ... 351
Refueling Capacity ............................... 511
Fuel types............................. 511
Opening the fuel tank cap .... 170
Registering/Connecting a Blue- tooth
® device ........................ 266
Profiles ................................. 269
Registering a Bluetooth
® audio
player for the first time........ 269
Registering a Bluetooth
® phone
for the first time .................. 266
Replacing Electronic key battery ........... 450
Fuses ................................... 452
Light bulbs ............................ 455
Reporting safety defects for U.S. owners................................... 542
Resetting the message indicat- ing maintenance is required 420
Road Sign Assist .................... 224
RSA (Road Sign Assist) ......... 224
S
Safety Connect ......................... 58
Screen adjustment ................. 264
Seat belt reminder light . 471, 472
Seat belts .................................. 25 Automatic Locking Retractor .. 27
Child restraint system installation............................................. 47
Cleaning and maintaining the seat belt.............................. 416
Emergency Locking Retractor 27 How to wear your seat belt .....26
How your child should wear the
seat belt ................................26
Pregnant women, proper seat belt use .................................25
Reminder light and buzzer .471, 472
Seat belt extender ..................26
Seat belt pretensioners ..........28
SRS warning light .................469
Seat heaters ............................393
Seating capacity .....................140
Seats Adjustment ........................... 115
Adjustment precautions ........ 115
Child seats/child restraint system installation ............................45
Cleaning ...............................416
Head restraints ..................... 118
Properly sitting in the seat ......23
Seat heaters ....... ..................393
Secondary Collision Brake ....241
Sensor Automatic headlight system .161
Automatic High Beam system...........................................163
BSM (Blind Spot M onitor) .....227
LDA (Lane Departure Alert with steering control)..................196
LTA (Lane Tracing Assist) .....186
Radar sensor ................172, 229
Service reminder message ....420
Setup button (Menu screen) 253, 256
Setup screen ...........................256
Shift lever Continuously variable transmis-sion .....................................147
Manual transmission ............151
Side airbags ..............................29
Side marker lights Light switch...........................160