tow TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

2
COROLLA HV_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 31
Front passenger occupant clas- sification system.................. 40
Exhaust gas precautions....... 45
1-2. Child safety Riding with children ............... 46
Child restraint systems .......... 47
1-3. Emergency assistance Safety Connect ..................... 62
1-4. Hybrid system Hybrid system features ......... 68
Hybrid system precautions .... 71
1-5. Theft deterrent system Immobilizer system ............... 75
Alarm ..................................... 77
2-1. Instrument cluster Warning lights and indicators............................................ 80
Gauges and meters .............. 84
Multi-information display ....... 89
Energy monitor/consumption screen ................................. 953-1. Key information
Keys ................................... 102
3-2. Opening, closing and locking the doors
Doors ................................. 105
Trunk .................................. 109
Smart key system .............. 111
3-3. Adjusting the seats Front seats ......................... 118
Rear seats.......................... 119
Head restraints................... 121
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 123
Inside rear view mirror ....... 124
Outside rear view mirrors ... 125
3-5. Opening and closing the win- dows
Power windows .................. 127
4-1. Before driving Driving the vehicle.............. 132
Cargo and luggage ............ 138
Vehicle load limits .............. 141
Trailer towing...................... 141
Dinghy towing .................... 142
4-2. Driving procedures Power (ignition) switch ....... 143
EV drive mode ................... 147
Hybrid transmission ........... 149
Turn signal lever................. 152
Parking brake ..................... 15
3
Brake Hold
......................... 156
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

5TABLE OF CONTENTS
COROLLA HV_U
1
2
3
4
5
6
7
8
9
10
8-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 443
If the vehicle is trapped in rising water ................................ 444
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 459
If you have a flat tire (vehicles without spare tire) ............ 462
If you have a flat tire (vehicles with a spare tire) .............. 473
If the hybrid system will not start ......................................... 481
If you lose your keys .......... 482
If the fuel filler door cannot be opened ............................. 483
If the electronic key does not operate properly ............... 483
If the 12-volt battery is dis- charged ............................ 485
If your vehicle overheats .... 489
If the vehicle becomes stuck ......................................... 492
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 496
Fuel information ................. 503
Tire information .................. 5059-2. Customization
Customizable features ....... 516
9-3. Initialization Items to initialize ................ 524
10-1. For owners Reporting safety defects for U.S. owners ............................. 526
Seat belt instructions for Cana- dian owners (in French) ... 526
SRS airbag instructions for Canadian owners (in French)......................................... 528
What to do if... (Troubleshooting) ......................................... 536
Alphabetical Index.............. 539
8When trouble arises
9Vehicle specifications
10For owners
Index

15Pictorial index
COROLLA HV_U
■ Instrument panel
Power switch ................................................... ................... P.143
Starting the hybrid system/changing the modes .................. P. 1 4 3
Emergency stop of the hybrid system ............................ ...... P.443
When the hybrid system will not start .......................... ........ P.481
Warning messages ............................................... ............... P.459
Shift lever.................................................... ........................ P.149
Changing the shift position.................................... ............... P.149
Precautions for towing .. ....................................... ................ P.445
When the shift lever does not move............................. ........ P.150
Meters ......................................................... .......................... P.84
Reading the meters/adjusting the instrument panel light ....... P .84
Warning lights/indicator lights ................................ ................ P.80
When a warning light turns on .................................. ........... P.450
Multi-information display . ................................................... P.89
Display ........................................................ ........................... P.89
Energy monitor................................................. ...................... P.95

381-1. For safe use
COROLLA HV_U
WA R N I N G
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach anything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when the SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or rear pillar, roof
side rail and assist grip. (Except
for the speed limit label
P.464)
●Do not hang hangers or other
hard objects on the coat hooks.
All of these items could become
projectiles and may cause
death or serious injury, should
the SRS curtain shield airbags
deploy.
●If a vinyl cover is put on the area
where the SRS driver’s knee
airbag will deploy , be sure to
remove it.
●Do not use sea t accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or se rious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.

561-2. Child safety
COROLLA HV_Usystem.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.
WA R N I N G
■When installing a child
restraint system
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not allow children to play
with the seat belt. If the seat belt
becomes twisted around a
child’s neck, it may lead to
choking or other serious injuries
that could result in death.
If this occurs and the buckle
cannot be unfastened, scissors
should be used to cut the belt.
●Ensure that the belt and plate
are securely locked and the
seat belt is not twisted.
●Shake the child restraint system
left and right, and forward and
backward to ensure that it has
been securely installed.
●After securing a child restraint
system, never adjust the seat.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Follow all installation instruc-
tions provided by the child
restraint system manufacturer.
●When securing some types of
child restraint systems in rear
seats, it may not be possible to
properly use the seat belts in
positions next to the child
restraint without interfering with
it or affecting seat belt effective-
ness. Be sure your seat belt fits
snugly across your shoulder
and low on your hips. If it does
not, or if it interferes with the
child restraint, move to a differ-
ent position. Fa ilure to do so
may result in death or serious
injury.
■When installing a booster
seat
To prevent the belt from going into
ALR lock mode, do not fully
extend the shoulder belt. ALR
mode causes the belt to tighten
only. This could cause injury or
discomfort to the child. ( P. 2 9 )
■Do not use a seat belt
extender
If a seat belt extender is used
when installing a child restraint
system, the seat belt will not
securely hold the child restraint
system, which could cause death
or serious injury to the child or
other passengers in the event of
sudden braking, sudden swerv-
ing or an accident.

661-3. Emergency assistance
COROLLA HV_U
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Safety information for
Safety Connect

731-4. Hybrid system
COROLLA HV_U
1
For safety and security
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the
hybrid battery (traction battery).
If the vent becomes blocked, the
hybrid battery may overheat,
charging/discharging of the
hybrid battery (traction battery)
may become limited.
WA R N I N G
●If your vehicle needs to be
towed, do so with the front
wheels raised. If the wheels
connected to the electric motor
(traction moto r) are on the
ground when towing, the motor
may continue to generate elec-
tricity. This may cause a fire.
(  P.445)
●Carefully inspect the ground
under the vehicle. If you find
that liquid has leaked onto the
ground, the fuel system may
have been damaged. Leave the
vehicle as soon as possible.
■Hybrid battery (traction bat-
tery)
●Never resell, hand over or mod-
ify the hybrid battery. To prevent
accidents, hybrid batteries that
have been removed from a dis-
posed vehicle are collected
through Toyota dealer. Do not
dispose of the battery yourself.
Unless the battery is properly col-
lected, the following may occur,
resulting in dea th or serious
injury:
• The hybrid battery may be ille- gally disposed of or dumped,
and it is hazardous to the envi-
ronment or someone may touch
a high voltage part, resulting in
an electric shock.
• The hybrid battery is intended to be used exclusively with your
hybrid vehicle. If the hybrid bat-
tery is used outside of your
vehicle or modified in any way,
accidents such as electric
shock, heat generation, smoke
generation, an explosion and
electrolyte leakage may occur.
When reselling or handing over
your vehicle, the possibility of an
accident is extremely high
because the person receiving the
vehicle may not be aware of these
dangers.
●If your vehicle is disposed of
without the hybrid battery hav-
ing been removed, there is a
danger of serious electric shock
if high voltage parts, cables and
their connectors are touched. In
the event that your vehicle must
be disposed of, the hybrid bat-
tery must be disposed of by
your Toyota dealer or a qualified
service shop. If the hybrid bat-
tery is not disposed of properly,
it may cause electric shock that
can result in dea th or serious
injury.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
Do not carry large amounts of
water such as water cooler bottles
in the vehicle. If water spills onto
the hybrid battery (traction bat-
tery), the battery may be dam-
aged. Have the vehicle inspected
by your Toyota dealer.
Hybrid battery (traction
battery) air intake vent

1133-2. Opening, closing and locking the doors
COROLLA HV_U
3
Before driving
been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cann ot be unlocked
from any door except the driver’s
door. In this case, hold the driver’s
door handle, or use the wireless
remote control or mechanical key
to unlock the doors.
■Electronic key battery-saving
function
When battery-savi ng mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or other wireless communication
device
●When the electronic key is in con-
tact with, or is c
overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P.483)
If the hybrid system cannot be
started using the smart key system,

1193-3. Adjusting the seats
COROLLA HV_U
3
Before driving
1 Move the front seats forward.
( P. 1 1 8 )
2 Stow the rear armrest.
( P.382)
3 Seats with an adjustable type
head restraint: Lower the
head restraints to the lowest
position. ( P.121)
4 Fold the seatback down while
pushing the seatback lock
release button.
Each seatback may be folded sep-
arately.
WA R N I N G
●Make sure to leave enough
space around the feet so they
do not get stuck.
■Seat adjustment
●Be careful that the seat does
not hit passengers or luggage.
●To reduce the risk of sliding
under the lap belt during a colli-
sion, do not recline the seat
more than necessary.
I f t h e s e a t i s t o o r e c l i n e d , t h e l a p
belt may slide past the hips and
apply restraint forces directly to
the abdomen, or your neck may
contact the shoulder belt,
increasing the ri sk of death or
serious injury in the event of an
accident.
Adjustments should not be
made while driving as the seat
may unexpectedly move and
cause the driver to lose control
of the vehicle.
●Manual seat only: After adjust-
ing the seat, make sure that the
seat is locked in position.
NOTICE
■When adjusting a front seat
When adjusting a front seat, make
sure that the head restraint does
not contact the headliner. Other-
wise, the head restraint and head-
liner may be damaged.
Rear seats
The seatbacks of the rear
seats can be folded down.
Folding down the rear
seatbacks
WA R N I N G
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When folding the rear seat-
backs down
●Do not fold the seatbacks down
while driving.

131
COROLLA HV_U
4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 132
Cargo and luggage ..... 138
Vehicle load limits ....... 141
Trailer towing............... 141
Dinghy towing ............. 142
4-2. Driving procedures Power (ignition) switch.................................. 143
EV drive mode ............ 147
Hybrid transmission .... 149
Turn signal lever.......... 152
Parking brake .............. 153
Brake Hold .................. 156
4-3. Operating the lights and wipers
Headlight switch .......... 158
Automatic High Beam . 160
Windshield wipers and washer....................... 163
4-4. Refueling Opening the fuel tank cap.................................. 165
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 168
PCS (Pre-Collision System) .................................. 174
LTA (Lane Tracing Assist) .................................. 182Dynamic radar cruise con-
trol with full-speed range.................................. 192
RSA (Road Sign Assist) .................................. 202
BSM (Blind Spot Monitor) .................................. 205
Rear view monitor system .................................. 211
Driving mode select switch .................................. 219
Driving assist systems .................................. 220
4-6. Driving tips Hybrid vehicle driving tips.................................. 226
Winter driving tips........ 228