TOYOTA COROLLA HYBRID 2020 Owners Manual (in English)

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COROLLA HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

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COROLLA HV_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 31
Front passenger occupant clas- sification system.................. 40
Exhaust gas precautions....... 45
1-2. Child safety Riding with children ............... 46
Child restraint systems .......... 47
1-3. Emergency assistance Safety Connect ..................... 62
1-4. Hybrid system Hybrid system features ......... 68
Hybrid system precautions .... 71
1-5. Theft deterrent system Immobilizer system ............... 75
Alarm ..................................... 77
2-1. Instrument cluster Warning lights and indicators............................................ 80
Gauges and meters .............. 84
Multi-information display ....... 89
Energy monitor/consumption screen ................................. 953-1. Key information
Keys ................................... 102
3-2. Opening, closing and locking the doors
Doors ................................. 105
Trunk .................................. 109
Smart key system .............. 111
3-3. Adjusting the seats Front seats ......................... 118
Rear seats.......................... 119
Head restraints................... 121
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 123
Inside rear view mirror ....... 124
Outside rear view mirrors ... 125
3-5. Opening and closing the win- dows
Power windows .................. 127
4-1. Before driving Driving the vehicle.............. 132
Cargo and luggage ............ 138
Vehicle load limits .............. 141
Trailer towing...................... 141
Dinghy towing .................... 142
4-2. Driving procedures Power (ignition) switch ....... 143
EV drive mode ................... 147
Hybrid transmission ........... 149
Turn signal lever................. 152
Parking brake ..................... 15
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Brake Hold
......................... 156
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

3TABLE OF CONTENTS
COROLLA HV_U
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4-3. Operating the lights and wip- ers
Headlight switch ................. 158
Automatic High Beam ........ 160
Windshield wipers and washer ......................................... 163
4-4. Refueling Opening the fuel tank cap .. 165
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 168
PCS (Pre-Collision System) ......................................... 174
LTA (Lane Tracing Assist)... 182
Dynamic radar cruise control with full-speed range ........ 192
RSA (Road Sign Assist) ..... 202
BSM (Blind Spot Monitor)... 205
Rear view monitor system .. 211
Driving mode select switch ......................................... 219
Driving assist systems........ 220
4-6. Driving tips Hybrid vehicle driving tips .. 226
Winter driving tips............... 228
5-1. Basic function Buttons overview ................ 233
Menu screen ...................... 235
Status icon ......................... 236
“Setup” screen ................... 238
5-2. Basic information before oper- ation
Initial screen ....................... 239
Touch screen ...................... 240
Home screen ...................... 242
Entering letters and num- bers/list screen operation......................................... 243Screen adjustment .............
246
Linking multi-information display and the system ................ 247
5-3. Connectivity settings Registering/Connecting a Blue-
tooth
® device ................... 248
Setting Bluetooth
® details .. 252
Wi-Fi
® Hotspot ................... 259
Apple CarPlay .................... 264
5-4. Other settings General settings ................. 268
Voice settings ..................... 271
Vehicle settings .................. 272
5-5. Using the audio/visual system Quick reference.................. 274
Some basics ...................... 275
5-6. Radio operation AM/FM radio ...................... 279
Internet radio ...................... 281
5-7. Media operation USB memory...................... 283
iPod/iPhone........................ 285
Bluetooth
® audio ................ 288
AUX.................................... 291
5-8. Audio/visual remote controls Steering switches ............... 293
5-9. Audio settings Setup.................................. 295
5-10. Tips for operating the audio/visual system
Operating information ........ 296
5-11. Voice command system oper- ation
Voice command system ..... 308
Command list ..................... 311
5-12. Mobile Assistant operation Mobile Assistant ................. 315
5Entune audio

4TABLE OF CONTENTS
COROLLA HV_U
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 317
Some basics ...................... 318
Placing a call using the Blue-
tooth
® hands-free system
......................................... 322
Receiving a call using the Blue-
tooth
® hands-free system
......................................... 325
Talking on the Bluetooth
®
hands-free system ........... 326
Bluetooth
® phone message
function ............................ 328
5-14. Phone settings Setup .................................. 332
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 341
5-16. Toyota Entune overview Toyota Entune .................... 345
Type A: Function achieved by using a smart phone or DCM......................................... 346
Type B: Function achieved by using DCM and the system
......................................... 349
Type C: Function achieved by using DCM ....................... 350
5-17. Toyota Entune operation Toyota Entune App Suite Con-nect .................................. 351
5-18. Toyota Entune App Suite Con- nect settings
Setup .................................. 355
6-1. Using the air conditioning system and defogger
Automatic air conditioning sys-tem ................................... 358Heated steering wheel/seat
heaters ............................. 365
6-2. Using the interior lights Interior lights list ................. 367
6-3. Using the storage features List of storage features ...... 369
Trunk features .................... 372
6-4. Other interior features Other interior features ........ 373
Garage door opener........... 383
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 392
Cleaning and protecting the vehicle interior.................. 394
7-2. Maintenance Maintenance requirements......................................... 397
General maintenance......... 398
Emission inspection and mainte- nance (I/M) programs ...... 401
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 402
Hood .................................. 404
Positioning a floor jack ....... 405
Engine compartment .......... 406
Tires ................................... 413
Tire inflation pressure......... 422
Wheels ............................... 424
Air conditioning filter........... 426
Cleaning the hybrid battery (trac- tion battery) air intake vent and
filter .................................. 427
Electronic key battery......... 431
Checking and replacing fuses ......................................... 433
Light bulbs.......................... 435
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
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8-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 443
If the vehicle is trapped in rising water ................................ 444
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 459
If you have a flat tire (vehicles without spare tire) ............ 462
If you have a flat tire (vehicles with a spare tire) .............. 473
If the hybrid system will not start ......................................... 481
If you lose your keys .......... 482
If the fuel filler door cannot be opened ............................. 483
If the electronic key does not operate properly ............... 483
If the 12-volt battery is dis- charged ............................ 485
If your vehicle overheats .... 489
If the vehicle becomes stuck ......................................... 492
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 496
Fuel information ................. 503
Tire information .................. 5059-2. Customization
Customizable features ....... 516
9-3. Initialization Items to initialize ................ 524
10-1. For owners Reporting safety defects for U.S. owners ............................. 526
Seat belt instructions for Cana- dian owners (in French) ... 526
SRS airbag instructions for Canadian owners (in French)......................................... 528
What to do if... (Troubleshooting) ......................................... 536
Alphabetical Index.............. 539
8When trouble arises
9Vehicle specifications
10For owners
Index

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COROLLA HV_U
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the hybrid system is turned off,
you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with
non-genuine Toyota products
could affect its performance,
safety or durability, and may
even violate governmental regu-
lations. In addition, damage or
performance problems resulting
from the modification may not
be covered under warranty.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:

Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.0
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
To y o t a
Installation of a mobile
two-way radio system

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COROLLA HV_U
Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed • Operation status of the driving
assist systems, such as the
ABS and pre-collision system
• Images from the front camera (available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
pre-collision system operates will
not be available.
To learn more about the vehi-
Vehicle data recording

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COROLLA HV_U
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehicle
data collected, used and shared
by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as: • How various systems in your
vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a nontriv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
 Disclosure of the EDR data
Usage of data collected
through Safety Connect
(U.S. mainland only)
Event data recorder

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COROLLA HV_UToyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/
hazardouswaste/perchlorate. Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WA R N I N G
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

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WA R N I N G
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the win-
dows, or other f eatures of the
vehicle. In additi on, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.