change time TOYOTA GT86 2018 Warranties & Maintenance Guides (in English)

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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
windshield)
Current mileage on your vehicle
Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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JOBNAME: 2878013-en-2018_Toyo PAGE: 5 SESS: 4 OUTPUT: Mon Nov 13 08:02:35 2017
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
windshield)
Current mileage on your vehicle
Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your vehicle
needs and document that the work was
performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to your
vehicle’s exact specifications. When you
go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
7,500 miles or seven and a half months,
whichever comes first.
For example:
If you drive 7,500 miles in less than
seven and a half months, you should
obtain maintenance at 7,500 miles-
don’t wait until seven and a half
months.
If at seven and a half months you have
driven less than 7,500 miles, you
should obtain maintenance at seven
and a half months - don’t wait until
7,500 miles. Be sure to keep an eye on your mileage so
that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every six
months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Using the Maintenance Log Charts
Maintenance Log35
MAINTENANCE
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
IMPORTANT MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine oil
level (once a month) and regularly
replace the engine oil and oil filter (see
the Maintenance Log section of this
booklet to determine how often you
should change your vehicle’s oil and
filter). Failure to do so can cause oil
starvation and or oil gelling, which can
result in severe damage to your vehicle
and require costly repairs that are not
covered by the New Vehicle Limited
Warranty.
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log34
MAINTENANCE
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your vehicle
needs and document that the work was
performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to your
vehicle’s exact specifications. When you
go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
7,500 miles or seven and a half months,
whichever comes first.
For example:
If you drive 7,500 miles in less than
seven and a half months, you should
obtain maintenance at 7,500 miles-
don’t wait until seven and a half
months.
If at seven and a half months you have
driven less than 7,500 miles, you
should obtain maintenance at seven
and a half months - don’t wait until
7,500 miles. Be sure to keep an eye on your mileage so
that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every six
months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Using the Maintenance Log Charts
Maintenance Log35
MAINTENANCE
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
IMPORTANT MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine oil
level (once a month) and regularly
replace the engine oil and oil filter (see
the Maintenance Log section of this
booklet to determine how often you
should change your vehicle’s oil and
filter). Failure to do so can cause oil
starvation and or oil gelling, which can
result in severe damage to your vehicle
and require costly repairs that are not
covered by the New Vehicle Limited
Warranty.
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log34
MAINTENANCE
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
Vehicle Maintenance and Care and
Do-It-Yourself Maintenance sections of
the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Differential Oil
Inspect at specified intervals. When
performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they are
damaged.
Explanation of Maintenance Items
Maintenance Log41
MAINTENANCE
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Maintenance Item
Maintenance Interval (Miles or Number of months, whichever occurs first)
After the described period, continue to follow the described maintenance at the recommendedintervals.
I = Inspect
; R = Replace, Change, Tire Rotate or lubricate; T= Tighten to specified torque
Miles (000) 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90
Months 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90
Steering gear Normal
I IIIII
Driving on dirt
or dusty roads
IIIIIIIIIIII
Severe
When operating on rough and/or muddy roads; driving in extremely cold weather; in areas where road salts or other corrosive materials are used; if living in coastal areas, inspect every 7,500 miles
or 7.5 months, whichever occurs first
Suspension ball jointsand dust covers Normal
IIIIII
Driving on dirt
or dusty roads
IIIIIIIIIIII
Severe
When operating on rough and/or muddy roads; driving in extremely cold weather; in areas where road salts or other corrosive materials are used; if living in coastal areas, inspect every 7,500 miles
or 7.5 months, whichever occurs first
Tire rotation
RRRRRRRRRRRR
Wiper blades
IIIIIIIIIIII
Scheduled Maintenance
MAINTENANCE
40Maintenance Log
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
Vehicle Maintenance and Care and
Do-It-Yourself Maintenance sections of
the
Owner’s Manual.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Differential Oil
Inspect at specified intervals. When
performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they are
damaged.
Explanation of Maintenance Items
Maintenance Log41
MAINTENANCE
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oyota_86.00505-18WMG-86_vX/TS_Warr_Maint_v1
Maintenance Item
Maintenance Interval (Miles or Number of months, whichever occurs first)
After the described period, continue to follow the described maintenance at the recommended
intervals.
I = Inspect; R = Replace, Change, Tire Rotate or lubricate; T= Tighten to specified torque
Miles (000) 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90
Months 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90
Steering gear Normal IIIIII
Driving on dirt
or dusty roads IIIIIIIIIIII
Severe When operating on rough and/or muddy roads; driving in extremely cold weather; in areas where road
salts or other corrosive materials are used; if living in coastal areas, inspect every 7,500 miles or 7.5 months, whichever occurs first
Suspension ball joints
and dust covers Normal
IIIIII
Driving on dirt
or dusty roads IIIIIIIIIIII
Severe When operating on rough and/or muddy roads; driving in extremely cold weather; in areas where road
salts or other corrosive materials are used; if living in coastal areas, inspect every 7,500 miles or 7.5 months, whichever occurs first
Tire rotation RRRRRRRRRRRR
Wiper blades IIIIIIIIIIII
Scheduled Maintenance
MAINTENANCE
40Maintenance Log
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