TOYOTA HIGHLANDER 2004 XU20 / 1.G Owners Manual

’04 HIGHLANDER_U (L/O 0308)
323
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
IN CASE OF AN EMERGENCY
In case of an emergency
If your vehicle will not start 324
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If your engine stalls while driving 327
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If you cannot increase the engine speed 327
. . . . . . . . . . . . . . . . . . . . . .
If your vehicle overheats 328
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
If you have a flat tire 329
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . .
If your vehicle becomes stuck 340
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If your vehicle needs to be towed 341
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If you cannot shift automatic transmission selector lever 346
. . . . . . . .
If you lose your keys 346
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . .
If you lose your wireless remote control transmitter 347
. . . . . . . . . . . . .
SECTION 4

’04 HIGHLANDER_U (L/O 0308)
324
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Before making these checks, make sure
you have followed the correct starting pro-
cedure given in “How to start the engine”
on page 310 in Section 3 and that you
have sufficient fuel. If your vehicle is
equipped with the engine immobilizer sys-
tem, also check whether the other keys
will start the engine. If they work, your
key may be broken. Have the key
checked at your Toyota dealer. If none of
your keys work, there may be a malfunc-
tion in the immobilizer system. Call your
Toyota dealer. (See “Keys (with engine
immobilizer system)” on page 12 in Sec-
tion 1−2.)
If the engine is not turning over or is
turning over too slowly— 1. Check that the battery terminals are tight and clean.
2. If the battery terminals are O.K., switch on the interior light.
3. If the light is out, dim or goes out when the starter is cranked, the battery
is discharged. You may try jump start-
ing. See “(c) Jump starting” on page
325 for further instructions.
If the light is O.K., but the engine still will
not start, it needs adjustment or repair.
Call a Toyota dealer or qualified repair
shop.NOTICE
Do not pullor pushstart the vehicle.
It may damage the vehicle or cause
a collision when the engine starts.
Also the threeway catalytic converter
may overheat and become a fire haz-
ard.
If the engine turns over at its normal
speed but will not start—
1. Turn the ignition key to “ACC” or “LOCK” and try starting the engine
again.
2. If the engine will not start, the engine may be flooded because of repeated
cranking. See “(b) Starting a flooded
engine” on page 324 for further instruc-
tions.
3. If the engine still will not start, it needs adjustment or repair. Call a Toyota
dealer or qualified repair shop. If the engine will not start, your engine
may be flooded because of repeated
cranking.
If this happens, turn the key to “START”
with the accelerator pedal fully depressed.
Keep the key and accelerator pedal in
these positions for 15 seconds and re-
lease them. Then try starting the engine
with your foot off the accelerator pedal.
If the engine does not start after 15 se-
conds of cranking, release the key, wait
a few minutes and try again.
If the engine still will not start, it needs
adjustment or repair. Call a Toyota dealer
or qualified repair shop for assistance.
NOTICE
Do not crank for more than 30 se-
conds at a time. This may overheat
the starter and wiring systems.
If your vehicle will not start—
(a) Simple checks
(b) Starting a flooded engine

’04 HIGHLANDER_U (L/O 0308)
325
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
To avoid serious personal injury and
damage to your vehicle which might re-
sult from battery explosion, acid burns,
electrical burns, or damaged electronic
components, these instructions must be
followed precisely.
If you are unsure about how to follow this
procedure, we strongly recommend that
you seek the help of a competent me-
chanic or towing service.
CAUTION
Batteries contain sulfuric acid
which is poisonous and corrosive.
Wear protective safety glasses when
jump starting, and avoid spilling
acid on your skin, clothing, or ve-
hicle.
If you should accidentally get acid
on yourself or in your eyes, remove
any contaminated clothing and flush
the affected area with water im-
mediately. Then get immediate medi-
cal attention. If possible, continue
to apply water with a sponge or
cloth while en route to the medical
office.
The gas normally produced by a
battery will explode if a flame or
spark is brought near. Use only
standardized jumper cables and do
not smoke or light a match while
jump starting.
NOTICE
The battery used for boosting must
be 12 V. Do not jump start unless you
are sure that the booster battery is
correct.
JUMP STARTING PROCEDURE
1. If the booster battery is installed in another vehicle, make sure the vehicles
are not touching. Turn off all unneces-
sary lights and accessories.
2. If required, remove all the vent plugs from the booster and discharged batter-
ies. Lay a cloth over the open vents
on the batteries. (This helps reduce the
explosion hazard, personal injuries and
burns.)
3. If the engine in the vehicle with the booster battery is not running, start it
and let it run for a few minutes. During
jump starting, run the engine at about
2000 rpm with the accelerator pedal
lightly depressed.
(c) Jump starting

’04 HIGHLANDER_U (L/O 0308)
326
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Discharged
battery
Booster
battery
Positive
terminal
(“+” mark) Jumper
cablePositive
terminal (“+”mark)
4. Make the cable connections in the or-
der a, b, c, d.
a. Connect the clamp of the positive
(red) jumper cable to the positive (+)
terminal on the discharged battery.
b. Connect the clamp at the other end
of the positive (red) jumper cable to
the positive (+) terminal on the booster
battery.
Jumper cable
Booster
battery
Discharged
battery
Negative
terminal (“ −”mark)
c. Connect the clamp of the negative
(black) jumper cable to the negative ( −)
terminal on the booster battery.
d. Connect the clamp at the other end
of the negative (black) jumper cable to
a solid, stationary, unpainted, metallic
point of the vehicle with the discharged
battery.
The recommended connecting points
are shown in the following illustrations:Connecting point for 2AZFE engine
Connecting point for 3MZFE engine

’04 HIGHLANDER_U (L/O 0308)
327
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Do not connect it to or near any part
that moves when the engine is
cranked.
CAUTION
When making the connections, to
avoid serious injury, do not lean over
the battery or accidentally let the
jumper cables or clamps touch any-
thing except the correct battery termi-
nals or the ground.
5. Start your engine in the normal way.
After starting, run it at about 2000 rpm
for several minutes with the accelerator
pedal lightly depressed.
6. Carefully disconnect the cables in the exact reverse order: the negative cable
and then the positive cable.
7. Carefully dispose of the battery cover cloths—they may now contain sulfuric
acid.
8. If removed, replace all the battery vent plugs.
If the cause of your battery discharging is
not apparent (for example, lights left on),
you should have it checked at your Toyota
dealer. If your engine stalls while driving...
1. Reduce your speed gradually, keeping a straight line. Move cautiously off the
road to a safe place.
2. Turn on your emergency flashers.
3. Turn the ignition key to “ACC” or “LOCK”, and try starting the engine
again.
If the engine will not start, see “If your
vehicle will not start” on page 324 in this
Section.CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
If the engine speed does not increase with
the accelerator pedal depressed down,
there may be a problem somewhere in
your electronic throttle control system.
At this time, vibration may occur. Howev-
er, if you depress the accelerator pedal
more firmly and slowly, you can drive your
vehicle at low speeds. Have your vehicle
checked by your Toyota dealer as soon as
possible.
Even if the abnormality of the electronic
throttle control system is corrected during
low speed driving, the system may not be
recovered until the engine is stopped and
the ignition key is turned to “ACC” or
“LOCK” position.
CAUTION
Be especially careful to prevent erro-
neous pedal operation.
If your engine stalls while
driving If you cannot incr
ease the
engine speed

’04 HIGHLANDER_U (L/O 0308)
328
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
If your engine coolant temperature
gauge indicates overheating, if you ex-
perience a loss of power, or if you hear
a loud knocking or pinging noise, the
engine has probably overheated. You
should follow this procedure...
1. Pull safely off the road, stop the ve- hicle and turn on your emergency
flashers. Put the transmission in “P”
and apply the parking brake. Turn off
the air conditioning if it is being used.
2. If coolant or steam is boiling out of the radiator or reservoir, stop the engine.
Wait until the steam subsides before
opening the hood. If there is no coolant
boiling over or steam, leave the engine
running and make sure the electric
cooling fan is operating. If it is not,
turn the ignition off.
CAUTION
To help avoid personal injury, keep
the hood closed until there is no
steam. Escaping steam or coolant is
a sign of very high pressure.
3. Look for obvious coolant leaks from theradiator, hoses, and under the vehicle.
However, note that water draining from
the air conditioning is normal if it has
been used.
CAUTION
When the engine is running, keep
hands and clothing away from the
moving fan and engine drive belts.
4. If the coolant is leaking, stop the en-gine immediately. Call a Toyota dealer
for assistance.
5. If there are no obvious leaks, check the coolant reservoir. If it is dry, add
coolant to the reservoir while the en-
gine is running. Fill it about half full.
CAUTION
Do not attempt to remove the radiator
cap when the engine and radiator are
hot. Serious injury could result from
scalding hot fluid and steam blown
out under pressure.
6. After the engine coolant temperaturehas cooled to normal, again check the
coolant level in the reservoir. If neces-
sary, bring it up to half full again. Seri-
ous coolant loss indicates a leak in the
system. You s hould have it checked as
soon as possible at your Toyota dealer.
If your vehicle overheats

’04 HIGHLANDER_U (L/O 0308)
329
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
1. Reduce your speed gradually,
keeping a straight line. Move cau-
tiously off the road to a safe place
well away from the traffic. Avoid
stopping on the center divider of
a highway. Park on a level spot
with firm ground.
2. Stop the engine and turn on your emergency flashers.
3. Firmly set the parking brake and put the transmission in “P”.
4. Have everyone get out of the ve- hicle on the side away from traffic.
5. Read the following instructions thoroughly.CAUTION
When jacking, be sure to observe
the following to reduce the possi-
bility of personal injury:
Follow jacking instructions.
 Do not put any part of your
body under the vehicle sup-
ported by the jack. Otherwise,
personal injury may occur.
 Do not start or run the engine
while your vehicle is supported
by the jack.
 Stop the vehicle on a level firm
ground, firmly set the parking
brake and put the transmission
in “P”. Block the wheel diago-
nally opposite to the one being
changed if necessary.
Make sure to set the jack prop-
erly in the jack point. Raising
the vehicle with jack improper-
ly positioned will damage the
vehicle or may allow the ve-
hicle to fall off the jack and
cause personal injury.
 Never get under the vehicle
when the vehicle is supported
by the jack alone.
 Use the jack only for lifting
your vehicle during wheel
changing.
 Do not raise the vehicle with
someone in the vehicle.
 When raising the vehicle, do
not place any objects on top
of or underneath the jack.
 Raise the vehicle only high
enough to remove and change
the tire.
If you have a flat tire—

’04 HIGHLANDER_U (L/O 0308)
330
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
NOTICE
Do not continue driving with a
deflated tire. Driving even a
short distance can damage a
tire and wheel beyond repair.
1. Get the required tools and
spare tire.
1. Spare tire
2. Front towing eyelet
3. Jack handle
4. Wheel nut wrench
5. Adapter socket
6. Jack
To prepare yourself for an emergency,
you should familiarize yourself with
the use of the jack, each of the tools
and their storage locations.Before removing the jack, remove the
right side deck board and unhook the
tightening strap.
After storing the jack, make sure it is
securely held by the tightening strap.
—Required tools and spare
tire

’04 HIGHLANDER_U (L/O 0308)
331
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
To remove the jack, rotate the jack
joint by hand until the jack becomes
free.To store the jack, ro tate the jack joint
until the jack is firmly secured.
This prevents the jack from flying for-
ward during a collision or sudden
stop.To detach the spare tire:
1. Vehicles with aluminium wheels— Remove the inside spare tire cov-
er by turning it counterclockwise.

’04 HIGHLANDER_U (L/O 0308)
332
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
2. Pull the strap and open the center
deck board.3. Vehicles with third seat—
If the third seat is upright, hang
the center deck board on the
right −side head restraint.4. Remove the cover as shown in the
illustration.