stop start TOYOTA HIGHLANDER 2014 XU50 / 3.G Owners Manual

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HIGHLANDER_U (OM48A12U)
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8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index

15Pictorial index
HIGHLANDER_U (OM48A12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 635
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 515
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 323
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 515
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 500
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 636
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 626
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 298
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 304
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
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Light bulbs of the exterior lights for driving
(Replacing method: P. 539, Watts: P. 645)
*: If equipped
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16Pictorial index
HIGHLANDER_U (OM48A12U)
■Instrument panel
Engine switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225, 228
Starting the engine/changing the modes . . . . . . . . . . . . . P. 225, 228
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 555
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 615
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 557
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 617
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 94
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 94
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 563
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . P. 97, 101
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97, 101
When a warning message or indicator is displayed . . . . . . . . . P. 572
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291-1. For safe use
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For safety and security
HIGHLANDER_U (OM48A12U)
Make sure that you can see backward clearly by adjusting the inside
and outside rear view mirrors properly. (P. 174, 176)
Adjusting the mirrors
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent and the adjustment mechanism may also be damaged.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.

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HIGHLANDER_U (OM48A12U)
1-2. Theft deterrent system
Vehicles without a smart key sys-
tem:
The indicator light flashes after
the key has been removed from
the engine switch to indicate that
the system is operating.
The indicator light stops flashing
after the registered key has been
inserted into the engine switch to
indicate that the system has been
canceled.
Vehicles with a smart key system:
The indicator light flashes after the engine switch has been turned off
to indicate that the system is operating.
The indicator light stops flashing after the engine switch has been
turned to ACCESSORY or IGNITION ON mode to indicate that the
system has been canceled.
Engine immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the engine from starting if a key has not been previously regis-
tered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

831-2. Theft deterrent system
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For safety and security
HIGHLANDER_U (OM48A12U)
Do one of the following to deactivate or stop the alarms:
●Unlock the doors.
● Vehicles without a smart key system: Turn the engine switch to the
“ACC” or “ON” position, or start the engine. (The alarm will be deac-
tivated or stopped after a few seconds.)
● Vehicles with a smart key system: Turn the engine switch to
ACCESSORY or IGNITION ON mode, or start the engine. (The
alarm will be deactivated or stopped after a few seconds.)
● Open the glass hatch (if equipped) using the entry function (vehi-
cles with smart key system).
■System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure of
the following:
●Nobody is in the vehicle.
● The windows and the following openings are closed before the alarm is set.
• The glass hatch (if equipped)
• The moon roof (if equipped)
• The panoramic moon roof (if equipped)
● No valuables or other personal items are left in the vehicle.
Deactivating or stopping the alarm

1383-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)
WARNING
■Power back door (if equipped)
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
●Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● If the power back door system is turned off with the main switch while the
back door is operating automatically, the automatic operation is stopped.
The back door then has to be operated manually. Take extra care when on
an incline, as the back door may open or close unexpectedly.
● If the operating conditions of the power back door are no longer met, a
buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care when on an
incline, as the back door may open or close abruptly.
● On an incline, the back door may suddenly shut after it opens. Make sure
the back door is fully open and secure.
● In the following situations, the power back door may detect an abnormality
and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care when on an incline, as the back
door may open or close abruptly.
• When the back door contacts an obstacle
• When the battery voltage suddenly drops, such as when the engine
switch is turned to the “ON” position (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehicles with a smart key system) or the
engine is started during automatic operation
● If a bicycle carrier or similar object is attached to the back door, the power
back door may not operate, causing itself to malfunction, or the back door
may move in the closing directi on after being opened, causing someone’s
hands, head or neck to be caught and injured. When installing an acces-
sory part to the back door, ask your Toyota dealer for details.

1523-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)●
If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle oper ation immediately after entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● Unlocking the vehicle may take more time if another electronic key is within
the effective range.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 662)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not
operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. (P. 618)
● Starting the engine: P. 619
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 662)
■ If the smart key system has been d eactivated in a customized setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 122, 618)
● Starting the engine and changing engine switch modes: P. 619
● Stopping the engine: P. 229

1803-5. Opening and closing the windows
HIGHLANDER_U (OM48A12U)■
When the power window does not close normally (windows with one-
touch closing function only)
If the jam protection function is operating abnormally and a window cannot be
closed, perform the following operations using the power window switch on
the relevant door.
●Vehicles without a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-touch closing
position while the engine switch is turned to the “ON” position.
Vehicles with a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-touch closing
position while the engine switch is turned to IGNITION ON mode.
● If the window still cannot be closed even by carrying out the operation
explained above, initialize the function by performing the following proce-
dure.
Hold the power window switch in the one-touch closing position. Continue
holding the switch for a further 6 seconds after the window has closed.
Hold the power window switch in the one-touch opening position. Con-
tinue holding the switch for a further 2 seconds after the window has
opened completely.
Hold the power window switch in the one-touch closing position once
again. Continue holding the switch for a further 2 seconds after the win-
dow has closed.
If you release the switch while the window is moving, start again from the
beginning.
If the window continues to close but then re-open slightly even after perform-
ing the above procedure correctly, have the vehicle inspected by your Toyota
dealer.
■ Door lock linked window operation (windows with one-touch closing
function only)
●The power windows can be opened and closed using the key or mechanical
key.
* (P. 123, 618)
● The power windows can be opened using the wireless remote control.
*
(P. 122)
*: These settings must be customized at your Toyota dealer.
■ Customization
Settings (e.g. linked door lock operation) can be changed.
(Customizable features: P. 662)
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HIGHLANDER_U (OM48A12U)
4-1. Before driving
P. 225, 228
With the brake pedal depressed, shift the shift lever to D.
( P. 234)
Release the parking brake. ( P. 240)
Gradually release the brake pedal and gently depress the accelera-
tor pedal to accelerate the vehicle.
With the shift lever in D, depress the brake pedal.
If necessary, set the parking brake.
If the vehicle is to be stopped for an extended period of time, shift the shift
lever to P or N. ( P. 234)
With the shift lever in D, depress the brake pedal.
Shift the shift lever to P. ( P. 234)
Set the parking brake. ( P. 240)
Vehicles without a smart key system:
Turn the engine switch to the “LOCK” position to stop the engine.
Vehicles with a smart key system:
Press the engine switch to stop the engine.
Lock the door, making sure that you have the key on your person.
If parking on a hill, block the wheels as needed.
Driving the vehicle
The following procedures should be observed to ensure safe
driving:
Starting the engine
Driving
Stopping
Parking the vehicle
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