stop start TOYOTA HIGHLANDER 2020 Owners Manual (in English)

3TABLE OF CONTENTS
HIGHLANDER_U
1
2
3
4
5
6
7
8
9
10
Brake Hold ......................... 212
4-3. Operating the lights and wip- ers
Headlight switch ................. 214
Automatic High Beam ........ 217
Fog light switch .................. 220
Windshield wipers and washer ......................................... 220
Rear windshield wiper and washer ............................. 223
4-4. Refueling Opening the fuel tank cap .. 225
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 227
PCS (Pre-Collision System) ......................................... 233
LTA (Lane Tracing Assist)... 241
RSA (Road Sign Assist) ..... 251
Dynamic radar cruise control with full-speed range ........ 254
Stop & Start system ........... 264
BSM (Blind Spot Monitor)... 270
Intuitive parking assist ........ 276
RCTA (Rear cross traffic alert) function ............................ 284
PKSB (Parking Support Brake) ......................................... 289
Parking Support Brake function (static objects) .................. 296
Parking Support Brake function (rear-crossing vehicles).... 302
Driving mode select switch ......................................... 306
Multi-terrain Select ............. 307
Snow mode switch ............. 310
Downhill assist control system ......................................... 311
Driving assist systems........ 313
4-6. Driving tips Winter driving tips............... 319
Utility vehicle precautions... 3225-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 326
5-2. Using the air conditioning system and defogger
Front manual air conditioning
system ............................. 328
Front automatic air conditioning system ............................. 333
Rear manual air conditioning system ............................. 346
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 355
5-4. Using the storage features List of storage features ...... 358
Luggage compartment features ......................................... 363
5-5. Using the other interior fea- tures
Other interior features ........ 367
Garage do or opener

........... 379
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 388
Cleaning and protecting the vehicle interior.................. 391
6-2. Maintenance Maintenance requirements......................................... 394
General maintenance......... 396
5Interior features
6Maintenance and care

4TABLE OF CONTENTS
HIGHLANDER_U
Emission inspection and mainte-nance (I/M) programs....... 398
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 400
Hood .................................. 402
Positioning a floor jack ....... 403
Engine compartment .......... 404
Tires ................................... 411
Tire inflation pressure......... 423
Wheels ............................... 425
Air conditioning filter ........... 426
Electronic key battery ......... 428
Checking and replacing fuses ......................................... 429
Headlight aim ..................... 431
Light bulbs .......................... 432
7-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 442
If the vehicle is trapped in rising water ................................ 443
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
Fuel pump shut off system ......................................... 449
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 460
If you have a flat tire ........... 464
If the engine will not start ... 478
If you lose your keys .......... 479If the fuel filler door cannot be
opened ............................. 480
If the electronic key does not operate properly............... 481
If the vehicle battery is dis- charged ............................ 483
If your vehicle overheats .... 487
If the vehicle becomes stuck ......................................... 489
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 492
Fuel information ................. 503
Tire information .................. 505
8-2. Customization Customizable features ....... 515
8-3. Initialization Items to initialize ................ 527
9-1. For owners Reporting safety defects for U.S. owners ............................. 530
Seat belt instructions for Cana- dian owners (in French) ... 530
SRS airbag instructions for Canadian owners (in French)......................................... 532
Headlight aim instructions for Canadian owners (in French)
........ ................................. 53

9
What to do if... (Troubleshooting) ......................................... 542
Alphabetical Index.............. 545
7When trouble arises
8Vehicle specifications
9For owners
Index

14Pictorial index
HIGHLANDER_U
■ Instrument panel
Engine switch ..................................................................... P.200
Starting the engine/changing the modes ............................. P.200
Emergency stop of the engine ............................................. P.442
When the engine will not start .............................................. P.478
Warning messages .............................................................. P.460
Shift lever............................................................................ P.204
Changing the shift position................................................... P.205
Precautions for towing . ........................................................ P.445
When the shift lever does not move..................................... P.206
Meters ................................................................................... P.79
Reading the meters/adjusting the instrument panel light . P.79, 81
Warning lights/indicator lights ................................................ P.74
When a warning light turns on ............................................. P.450
Multi-information display ........... ................................... P.82, 91
Display ............................................................................. P.82, 91
When the warning messages are displayed ........................ P.460

18Pictorial index
HIGHLANDER_U
USB port*1
USB charging ports ........................................................... P.367
Power outlet ....................................................................... P.376
Brake hold switch .............................................................. P.212
Parking brake switch ......................................................... P.209
Applying/releasing................................................................ P.209
Precautions against winter season ...................................... P.319
Warning buzzer/light/message ...... ....................................... P.460
Stop & Start cancel switch
*2............................................. P.265
“DAC” switch
*2................................................................... P.311
Snow mode switch ............................................................. P.310
VSC OFF switch ................................................................. P.314
Driving mode select switch ............................................... P.306
Multi-terrain Select switch
*2.............................................. P.307
*1: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped

221-1. For safe use
HIGHLANDER_U
1-1.For safe use
Use only floor mats designed
specifically for vehicles of the
same model and model year as
your vehicle. Fix them securely
in place onto the carpet.
1Insert the retaining hooks
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks . The shape of the retaining hooks
(clips) may differ from that shown in
the illustration.
Before driving
Observe the following
before starting off in the
vehicle to ensure safety of
driving.
Installing floor mats
WARNING
Observe the following precau-
tions.
Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with the pedals while
driving. An unexpectedly high
speed may result or it may
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious
injury.
■When installing the driver’sfloor
mat
●Do not use floor mats designed
for other models or different
mo

del year vehicles, even
if
they

are Toyota Genuine floor
mats.
●Only use floor mats designed
for the driver’s seat.
●Always install the floor mat
secur

ely using the retain
ingh

ooks (clips) provided.
●Do not use two or more floor
ma
ts on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down.

241-1. For safe use
HIGHLANDER_U
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.25)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.48)
Make sure that you can see
backward clearly by adjusting
the inside and outside rear view
mirrors properly. ( P.151, 152,
162)
WARNING
■For safe driving
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●Do not place a cushion between
the driver or passenger and the
seatback. A cushion may pre-
vent correct posture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats. Objects placed
under the front seats may
become jammed in the seat
tracks and stop the seat from
locking in place. This may lead
to an accident and the adjust-
ment mechanism may also be
damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors

691-4. Theft deterrent system
HIGHLANDER_U
1
For safety and security
1-4.Theft deterrent system
The indicator light flashes after
the engine switch has been
turned off to indicate that the
system is operating.
The indicator light stops flashing
after the engine switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a mainte-
nance-free type e ngine immobilizer
system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key registered to the
security system (key with a built-in
transponder chip) of another vehi-
cle
Engine immobilizer
system
The vehicle’s keys have
built-in transponder chips
that prevent the engine from
starting if a key has not
been previously registered
in the vehicle’s on-board
computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft
but does not guarantee
absolute security against all
vehicle thefts.
Operating the system

711-4. Theft deterrent system
HIGHLANDER_U
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows, moon roof (if
equipped) and panoramic
moon roof (if equipped) are
closed before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the engine switch to
ACC or ON, or start the
engine. (The alarm will be
deactivated or stopped after a
few seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion, wireless remote control
or mechanical key. (The
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

762-1. Instrument cluster
HIGHLANDER_U
*1: These lights turn on when the engine switch is turned to ON to
indicate that a system check is
being performed. They will turn off after the engine is started, or
after a few sec
onds. There may
be a malfunction in a system if a
light does not come on, or turn
off. Have the vehicle inspected
by your Toyota dealer.
*2: This light illuminates on the multi-information display.
*3: 7-inch display only : This light illu-
minates on the mu lti-information
display.
*4: This light comes on when the system is turned off.
*5: 4.2-inch display only: These lights turn on when the engine
switch is turned to ON to indicate
that a system check is being per-
formed. They will turn off after
the engine is started, or after a
few seconds. There may be a
malfunction in a system if a light
does not come on, or turn off.
Have the vehicle inspected by
your Toyota dealer.
*6: 7-inch display only
The indicators inform the driver
of the operating state of the
Rear passengers’ seat
belt reminder light
*2
(  P.453)
Tire pressure warning
light
*1 (  P.454)
(orange)
LTA indicator*2 ( P.454)
(flashes)
Stop & Start cancel indica-
tor
*3, 4, 5 (if equipped)
(  P.454)
(flashes)
Intuitive parking assist
OFF indicator
*1, 4, 6 (if
equipped) ( P.455)
(flashes)
RCTA OFF indicator*2, 4 (if
equipped) ( P.455)
(flashes)
PKSB OFF indicator*1, 4, 6
(if equipped) ( P.455)
(flashes or
illumi-
nates)PCS warning light*1
(  P.456)
Slip indicator
*1 (  P.456)
(flashes)
(U.S.A.)
Parking brake indicator*1
(  P.457)
(flashes)
(Canada)
Parking brake indicator*1
(  P.457)
(flashes)
Brake hold operated indi-
cator
*1 ( P.457)
WARNING
■If a safety system warning
light does not come on
Should a safety system light such
as the ABS and SRS warning
lights not come on when you start
the engine, this could mean that
these systems are not available to
help protect you in an accident,
which could result in death or seri-
ous injury. Have the vehicle
inspected by your Toyota dealer
immediately if this occurs.
Indicators

772-1. Instrument cluster
HIGHLANDER_U
2
Vehicle status information and indicators
vehicle’s various systems.
Turn signal indicator
(  P.208)
(U.S.A.)
Headlight indicator
( P.214)
(Canada)
Tail light indicator
( P.214)
Headlight high beam indi-
cator ( P.216)
Automatic High Beam indi-
cator
*1 (  P.217)
Front fog light indicator
*1
(if equipped) ( P.220)
PCS warning light
*3, 4
(  P.235)
Cruise control indicator
*2
(  P.261)
Dynamic radar cruise con-
trol indicator
*2 (  P.254)
Cruise control “SET” indi-
cator
*2 (  P.254)
(white)
LTA i n d i c a t o r*2 ( P.246)
(green)
LTA i n d i c a t o r*2 ( P.246)
(orange)
(flashes)LTA i n d i c a t o r*2 (  P.246)
BSM outside rear view
mirror indicators
*5, 6 (if
equipped) ( P.271, 284)
BSM OFF indicator
*2, 3 (if
equipped) ( P.271)
Intuitive parking assist
OFF indicator
*3, 4, 10(if
equipped) ( P.277)
RCTA OFF indicator*2, 3 (if
equipped) ( P.284)
PKSB OFF indicator
*3, 4,
10
(if equipped) ( P.290)
Stop & Start indicator
*1, 9
(if equipped) ( P.264)
Stop & Start cancel indica-
tor
*1, 3, 9 (if equipped)
(  P.265)
(flashes)
Slip indicator*4 ( P.314)
VSC OFF indicator
*3, 4
(  P.315)
Smart key system indica-
tor
*2 (  P.200)
(U.S.A.)
Parking brake indicator*4
(  P.209)
(Canada)
Parking brake indicator*4
(  P.209)
Brake hold standby indica-
tor
*4 (  P.212)
Brake hold operated indi-
cator
*4 (  P.212)
Snow mode indicator
*2
(  P.310)
Downhill assist control
system indicator
*1, 9 (if
equipped) ( P.311)
Eco Driving Indicator
Light
*4 (  P. 8 4 , 9 3 )
Low outside temperature
indicator
*2, 7 (  P. 7 9 )
Security indicator
*8
(  P.69, 71)
“PASS AIR BAG ON/OFF”
indicator
*4, 8 (  P. 4 1 )