warning TOYOTA HIGHLANDER 2020 Owners Manual (in English)

2
HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ........................ 9
How to search ................................ 10
Pictorial index ................................ 11
1-1. For safe use Before driving ........................ 22
For safe driving ..................... 23
Seat belts .............................. 25
SRS airbags .......................... 32
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 63
1-4. Theft deterrent system Engine immobilizer system ... 69
Alarm ..................................... 71
2-1. Instrument cluster Warning lights and indicators............................................ 74
Gauges and meters .............. 79
Multi-information display (4.2-inch display)................. 82
Multi-information display (7-inch display)................................ 91
Head-up display ................. 101
Fuel consumption information ......................................... 1063-1. Key information
Keys ................................... 112
3-2.
Opening, closing and locking
th

e doors
Side doors .......................... 115
Back door ........................... 119
Smart key system .............. 131
3-3. Adjusting the seats Front seats ......................... 138
Rear seats.......................... 139
Driving position memory .... 144
Head restraints................... 147
3-4. Adjust
ing the steering wheel
and mirrors
Ste

ering wheel ...................150
Inside rear view mirror ....... 151
Digital Rearview Mirror....... 152
Outside rear view mirrors ... 162
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 164
Moon roof ........................... 167
Panoramic moon roof......... 170
4-1. Before driving Driving the vehicle.............. 177
Cargo and luggage ............ 184
Vehicle load limits .............. 187
Trailer towing...................... 188
Dinghy towing .................... 199
4-2. Driving procedures Engine

(ignition) switch ...... 200
Automatic transmission ...... 204
Turn signal lever................. 208
Parking brake ..................... 209
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
HIGHLANDER_U
Emission inspection and mainte-nance (I/M) programs....... 398
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 400
Hood .................................. 402
Positioning a floor jack ....... 403
Engine compartment .......... 404
Tires ................................... 411
Tire inflation pressure......... 423
Wheels ............................... 425
Air conditioning filter ........... 426
Electronic key battery ......... 428
Checking and replacing fuses ......................................... 429
Headlight aim ..................... 431
Light bulbs .......................... 432
7-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 442
If the vehicle is trapped in rising water ................................ 443
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
Fuel pump shut off system ......................................... 449
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 460
If you have a flat tire ........... 464
If the engine will not start ... 478
If you lose your keys .......... 479If the fuel filler door cannot be
opened ............................. 480
If the electronic key does not operate properly............... 481
If the vehicle battery is dis- charged ............................ 483
If your vehicle overheats .... 487
If the vehicle becomes stuck ......................................... 489
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 492
Fuel information ................. 503
Tire information .................. 505
8-2. Customization Customizable features ....... 515
8-3. Initialization Items to initialize ................ 527
9-1. For owners Reporting safety defects for U.S. owners ............................. 530
Seat belt instructions for Cana- dian owners (in French) ... 530
SRS airbag instructions for Canadian owners (in French)......................................... 532
Headlight aim instructions for Canadian owners (in French)
........ ................................. 53

9
What to do if... (Troubleshooting) ......................................... 542
Alphabetical Index.............. 545
7When trouble arises
8Vehicle specifications
9For owners
Index

8
HIGHLANDER_Ufor research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collisio n with resulting
death or serious injury to you,
your occupants or others.
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the win-
dows, the moon roof or panoramic
moon roof, or other features of the
vehicle. In addition, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.

9
HIGHLANDER_U
Reading this manual
Explains symbols used in
this manual.
Symbols in this manual
SymbolsMeanings
WARNING:
Explains something
that, if not obeyed,
could cause death or
serious injury to peo-
ple.
NOTICE:
Explains something
that, if not obeyed,
could cause dam-
age to or a malfunc-
tion in the vehicle or
its equipment.
Indicates operating
or working proce-
dures. Follow the
steps in numerical
order.
Symbols in illustrations
SymbolsMeanings
Indicates the action
(pushing, turning,
etc.) used to operate
switches and other
devices.
Indicates the out-
come of an operation
(e.g. a lid opens).
SymbolsMeanings
Indicates the compo-
nent or position
being explained.
Means Do not, Do
not do this , or Do
not let this happen .

11Pictorial index
Pictorial index
■Exterior
The shape of the lights may differ depending on the grade, etc.
Side doors ......... ................................. ................................ P.115
Locking/unlocking ................................................................ P.115
Opening/closing the side windows ....................................... P.164
Locking/unlocking by using the mechanical key .................. P.481
Warning lights/warning messages ............................... P.450, 460
Back door ........................................................................... P.119
Opening from inside the cabin
*............................................ P.122
Opening from outside........................................................... P.123
Warning lights/warning messages ............................... P.450, 460
Outside rear view mirrors ................................................. P.162
Adjusting the mirror angle .................................................... P.162
Folding the mirrors ............................................................... P.163
Driving position memory
*..................................................... P.144
Defogging the mirrors .................................................. P.329, 335
Windshield wipers.............................................................. P.220

12Pictorial index
HIGHLANDER_U
Precautions for winter season.... .......................................... P.319
To prevent freezing (windshield wiper de-icer) ............. P.330, 335
Precautions for car wash
*.................................................... P.389
Fuel filler door .................................................................... P.225
Refueling method ................................................................. P.225
Fuel type/fuel tank capacity ................................................. P.495
Tires..................................................................................... P.411
Tire size/inflation pressure ........................................... P.411, 499
Winter tires/tire chains ......................................................... P.319
Checking/rotation/tire pressure warning system .................. P.411
Coping with flat tires............................................................. P.464
Hood .................................................................................... P.402
Opening ............................................................................... P.402
Engine oil ............................................................................. P.495
Coping with overheating ...................................................... P.487
Warning messages .............................................................. P.460
Headlights........................................................................... P.214
Parking lights ..................................................................... P.214
Front turn signal lights ...................................................... P.208
Parking lights
*/daytime running lights............................. P.214
Front side marker lights .................................................... P.214
Front fog lights
*.................................................................. P.220
Stop/tail lights .................................................................... P.214
Tail lights............................................................................. P.214
Back-up lights
Shifting the shift lever to R ................................................... P.204
License plate lights............................................................ P.214
Rear turn signal lights ....................................................... P.208
Light bulbs of the exterior lights for driving
(Replacing method: P.432, Watts: P.501)

14Pictorial index
HIGHLANDER_U
■ Instrument panel
Engine switch ..................................................................... P.200
Starting the engine/changing the modes ............................. P.200
Emergency stop of the engine ............................................. P.442
When the engine will not start .............................................. P.478
Warning messages .............................................................. P.460
Shift lever............................................................................ P.204
Changing the shift position................................................... P.205
Precautions for towing . ........................................................ P.445
When the shift lever does not move..................................... P.206
Meters ................................................................................... P.79
Reading the meters/adjusting the instrument panel light . P.79, 81
Warning lights/indicator lights ................................................ P.74
When a warning light turns on ............................................. P.450
Multi-information display ........... ................................... P.82, 91
Display ............................................................................. P.82, 91
When the warning messages are displayed ........................ P.460

15Pictorial index
HIGHLANDER_U
Turn signal lever................................................................. P.208
Headlight switch ................................................................ P.214
Headlights/side marker lights/park ing lights/tail lights/license plate
lights/daytime running lights ................................................. P.214
Front fog lights
*1................................................................... P.220
Windshield wiper and washer switch....................... P.220, 223
Usage........................................................................... P.220, 223
Adding washer fluid .............................................................. P.410
Warning messages .............................................................. P.460
Emergency flasher switch ................................................. P.442
Hood lock releas e lever .............................................. ....... P.402
Tilt and telescopic steering lo ck release lever ................ P.150
Adjustment ........................................................................... P.150
Air conditioning system ................................. ........... P.328, 333
Usage........................................................................... P.328, 333
Rear window defogger ................................................. P.329, 335
Windshield wiper de-icer
*1........................................... P.330, 335
Audio system
*2
Fuel filler door opener switch ........................................... P.225
*1: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

18Pictorial index
HIGHLANDER_U
USB port*1
USB charging ports ........................................................... P.367
Power outlet ....................................................................... P.376
Brake hold switch .............................................................. P.212
Parking brake switch ......................................................... P.209
Applying/releasing................................................................ P.209
Precautions against winter season ...................................... P.319
Warning buzzer/light/message ...... ....................................... P.460
Stop & Start cancel switch
*2............................................. P.265
“DAC” switch
*2................................................................... P.311
Snow mode switch ............................................................. P.310
VSC OFF switch ................................................................. P.314
Driving mode select switch ............................................... P.306
Multi-terrain Select switch
*2.............................................. P.307
*1: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped

221-1. For safe use
HIGHLANDER_U
1-1.For safe use
Use only floor mats designed
specifically for vehicles of the
same model and model year as
your vehicle. Fix them securely
in place onto the carpet.
1Insert the retaining hooks
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks . The shape of the retaining hooks
(clips) may differ from that shown in
the illustration.
Before driving
Observe the following
before starting off in the
vehicle to ensure safety of
driving.
Installing floor mats
WARNING
Observe the following precau-
tions.
Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with the pedals while
driving. An unexpectedly high
speed may result or it may
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious
injury.
■When installing the driver’sfloor
mat
●Do not use floor mats designed
for other models or different
mo

del year vehicles, even
if
they

are Toyota Genuine floor
mats.
●Only use floor mats designed
for the driver’s seat.
●Always install the floor mat
secur

ely using the retain
ingh

ooks (clips) provided.
●Do not use two or more floor
ma
ts on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down.