warning TOYOTA HIGHLANDER 2020 Owners Manual (in English)

3124-5. Using the driving support systems
HIGHLANDER_Uwhen the system is fully off.
■When the downhill assist con-
trol system is operated continu-
ously
This may cause the brake actuator
to overheat. In th is case, the down-
hill assist control system will stop
operating, a buzzer will sound and
the downhill assist control system
indicator will start flashing, and
“Traction Control Turned OFF” will
be shown on the multi-information
display. Refrain from using the sys-
tem until the downh ill assist control
system indicator stays on and the
message goes off. (The vehicle can
be driven normally during this time.)
■Sounds and vibrations caused
by the downhill assist control
system
●A sound may be heard from the
engine compartment when the
engine is started or just after the
vehicle begins to move. This
sound does not indicate that a
malfunction has occurred in down-
hill assist control system.
●Either of the following conditions
may occur when the downhill
assist control system is operating.
None of these are indicators that a
malfunction has occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard after the vehicle comes to a stop.
■System malfunction
In the following cases, have your
vehicle checked by your Toyota
dealer.
●The downhill assist control system
indicator does not come on when
the engine switch is turned to ON.
●The downhill assist control system
indicator does not come on when
the “DAC” switch is pressed.
●The slip indicator comes on.
WARNING
■The system may not operate
on the following surfaces,
which may lead to an acci-
dent causing death or serious
injury
●Slippery surfaces such as wet
or muddy roads
●Icy surface
●Unpaved roads

3154-5. Using the driving support systems
HIGHLANDER_U
4
Driving
■Turning off both TRAC, VSC
and Trailer Sway Control sys-
tems
To turn the TRAC, VSC and Trailer
Sway Control systems off, press
and hold the switch for more
than 3 seconds while the vehicle is
stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-information display.
*
Press the switch again to turn
the system back on.
*: On vehicles with PCS (Pre-Colli- sion System), PCS will also be
disabled (only Pre-Collision warn-
ing is available). The PCS warning
light will come on and a message
will be displayed on the
multi-information display.
( P.233)
■When the message is dis-
played on the multi-information
display showing that TRAC has
been disabled even if the
switch has not been pressed
TRAC is temporary deactivated. If
the information continues to show,
contact your Toyota dealer.
■Operating conditions of
hill-start assist control
When the following four conditions
are met, the hill-star t assist control
will operate:
●The shift lever is in a position
other than P or N (when starting
off forward/backward on an
upward incline)
●The vehicle is stopped
●The accelerator pedal is not
depressed
●The parking brake is not engaged
■Automatic system cancelation
of hill-start assist control
The hill-start assist control will turn
off in any of the following situations:
●The shift lever is shifted to P or N
●The accelerator pedal is
depressed
●The parking brake is engaged
●2 seconds at maximum elapsed
after the brake pedal is released
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is depressed repeat-
edly, when the engine is started or
just after the vehicle begins to
move. This sound does not indi-
cate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard also
after the vehicle comes to a stop.
• The brake pedal may pulsate slightly after th e ABS is activated.
• The brake pedal may move down slightly after th e ABS is activated.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may be generated from
the brake system, but this is not a
malfunction.
■AWD system operation sounds
and vibrations when switching
between AWD and front wheel
drive
When the vehicle switches from
AWD to front wheel drive and vice
versa, operation sounds and vibra-

3164-5. Using the driving support systems
HIGHLANDER_Utions may be generated, but this is
not a malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sound (whirring
sound) may be heard. This does not
indicate a malfunction.
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the engine
off. The EPS system should return
to normal within 10 minutes.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically
re-enabled in the following situa-
tions:
●When the engine switch is turned
OFF
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases
If both the TRAC and VSC sys-
tems are turned off, automatic
re-enabling will not occur when
vehicle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor detects a collision
while the vehicle is in motion.
However, the system does not oper-
ate in any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of the following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the vehicle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains

3174-5. Using the driving support systems
HIGHLANDER_U
4
Driving
WARNING
●When driving over bumps in the
road
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where stability and power
may be lost.
■Active Cornering Assist does
not operate effectively when
●Do not overly rely on Active
Cornering Assist. Active Corner-
ing Assist may not operate
effectively when accelerating
down slopes or driving on slip-
pery road surfaces.
●When Active Cornering Assist
frequently operates, Active Cor-
nering Assist may temporarily
stop operating to ensure proper
operation of the brakes, TRAC
and VSC.
■Hill-start assist control does
not operate effectively when
●Do not overly rely on hill-start
assist control. Hill-start assist
control may not operate effec-
tively on steep inclines and
roads covered with ice.
●Unlike the parking brake,
hill-start assist control is not
intended to hold the vehicle sta-
tionary for an extended period
of time. Do not attempt to use
hill-start assist control to hold
the vehicle on an incline, as
doing so may lead to an acci-
dent.
■When the TRAC/VSC/Trailer
Sway Control is activated
The slip indicato r light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particular care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
●Be especially careful and drive
at a speed appropriate to the
road conditions. As these are
the systems to help ensure
vehicle stability and driving
force, do not turn the
TRAC/VSC/Trailer Sway Con-
trol systems off unless neces-
sary.
●Trailer Sway Control is part of
the VSC system and will not
operate if VSC is turned off or
experiences a malfunction.
■Dynamic Torque Vectoring
AWD system
The cornering performance of the
AWD system has been improved.
However, do not overly rely on the
system and drive with caution.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation pressure level.
The ABS, TRAC, Trailer Sway
Control and VSC systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.

3184-5. Using the driving support systems
HIGHLANDER_U
WARNING
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to reduce trailer sway
in all situations. Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and driving environment,
the Trailer Sway Control system
may not be effect ive. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabi-
lize. (
P.189)
■Secondary Collision Brake
Do not rely solely upon the Sec-
ondary Collision Brake. This sys-
tem is designed to help reduce
the possibility of further damage
due to a secondary collision, how-
ever, that effect changes accord-
ing to various conditions. Overly
relying on the system may result
in death or serious injury.

3194-6. Driving tips
HIGHLANDER_U
4
Driving
4-6.Driving tips
 Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician
inspect the condition of the
battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specified for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3214-6. Driving tips
HIGHLANDER_U
4
Driving
Side chain (0.12 in. [3 mm] in
diameter)
Side chain (0.39 in. [10 mm]
in width)
Side chain (1.18 in. [30 mm]
in length)
Cross chain (0.16 in. [4 mm]
in diameter)
Cross chain (0.55 in. [14 mm]
in width)
Cross chain (0.98 in. [25 mm]
in length)
Regulations regarding the use
of tire chains vary depending on
location and type of road.
Always check local regulations
before installing chains.
■Tire chain installation
Observe the following precautions
when installing and removing
chains:
●Install and remove tire chains in a
safe location.
●Install tire chains on the front tires
only. Do not install tire chains on
the rear tires.
●Install tire chains on front tires as
tightly as possible. Retighten
chains after driving 1/4 1/2 mile
(0.5 1.0 km).
●Install tire chains following the
instructions provided with the tire
chains.
Regulations on the use of
tire chains
NOTICE
■Fitting tire chains
The tire pressure warning valves
and transmitters may not function
correctly when tire chains are fit-
ted.

3224-6. Driving tips
HIGHLANDER_U
Specific design characteris-
tics give it a higher center of
gravity than ordinary passen-
ger cars. This vehicle design
feature causes this type of
vehicle to be more likely to
rollover. And, utility vehicles
have a significantly higher
rollover rate than other types
of vehicles.
 An advantage of the higher
ground clearance is a better
view of the road allowing you
to anticipate problems.
 It is not designed for corner-
ing at the same speeds as
ordinary passenger cars any
more than low-slung sports
cars are designed to perform
satisfactorily under off-road
conditions. Therefore, sharp
turns at excessive speeds
may cause the vehicle to roll-
over.
Utility vehicle precau-
tions
This vehicle belongs to the
utility vehicle class, which
has higher ground clear-
ance and narrower tread in
relation to the height of its
center of gravity.
Utility vehicle feature
WARNING
■Utility vehicle precautions
Always observe the following pre-
cautions to minimize the risk of
death, serious injury or damage to
your vehicle:
●In a rollover crash, an unbelted
person is significantly more
likely to die than a person wear-
ing a seat belt. Therefore, the
driver and all passengers
should always fasten their seat
belts.
●Avoid sharp turns or abrupt
maneuvers, if at all possible.
Failure to operate this vehicle
correctly may resu lt in loss of
control or vehicle rollover caus-
ing death or serious injury.
●Loading cargo on the roof lug-
gage carrier (if equipped) will
make the center of the vehicle
gravity higher. Avoid high
speeds, sudden starts, sharp
turns, sudden braking or abrupt
maneuvers, otherwise it may
result in loss of control or vehi-
cle rollover due to failure to
operate this vehicle correctly.
●Always slow down in gusty
crosswinds. Because of its pro-
file and higher center of gravity,
your vehicle is more sensitive to
side winds than an ordinary
passenger car. Slowing down
will allow you to have better
control.
●Do not drive horizontally across
steep slopes. Driving straight up
or straight down is preferred.
Your vehicle (or any similar
off-road vehicle) can tip over
sideways much more easily
than forward or backward.

3234-6. Driving tips
HIGHLANDER_U
4
Driving
When driving your vehicle
off-road, please observe the fol-
lowing precautions to ensure
your driving enjoyment and to
help prevent the closure of
areas to off-road vehicles:
 Drive your vehicle only in
areas where off-road vehicles
are permitted to travel.
 Respect private property. Get
owner’s permission before
entering private property.
 Do not enter areas that are
closed. Honor gates, barriers
and signs that restrict travel.
 Stay on established roads.
When conditions are wet,
driving techniques should be
changed or travel delayed to
prevent damage to roads.
■Additional information for
off-road driving
For owners in U.S. mainland,
Hawaii and Puerto Rico:
To obtain additional information per-
taining to driving your vehicle
off-road, consult the following orga-
nizations.
●State and Local Parks and Recre-
ation Departments
●State Motor Vehicle Bureau
●Recreational Vehicle Clubs
●U.S. Forest Service and Bureau of
Land Management
Off-road drivingWARNING
■Off-road driving precautions
Always observe the following pre-
cautions to minimize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the outside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the underbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.

3315-2. Using the air conditioning system and defogger
HIGHLANDER_U
5
Interior features
to outside air mode prior to turning
the vehicle off.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P. 4 2 6
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the rear view mirror
surfaces when the outside rear
view mirror defoggers are on.
■When the windshield wiper
de-icer is operating
Do not touch the glass at lower
part of the windshield or to the
side of the front pillars when the
windshield wiper de-icer is on.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.