service indicator TOYOTA HIGHLANDER 2020 Owners Manual (in English)

631-3. Emergency assistance
HIGHLANDER_U
1
For safety and security
1-3.Emergency assistance
*: If equipped
“SOS” button
LED light indicators
Microphone
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components

661-3. Emergency assistance
HIGHLANDER_U
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1-888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Safety Connect LED light
Indicators
Safety Connect services

3395-2. Using the air conditioning system and defogger
HIGHLANDER_U
5
Interior features
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off after a while.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system
When the engine is stopped due to
Stop & Start system operations, the
automatic air conditioning cooling,
heating and dehumidification func-
tions turn off and the fan speed is
decreased according to the outside
temperature etc. or air blowing
stops. To stop the air conditioning
system from turning off, press the
Stop & Start cancel switch and
refrain from using the Stop & Start
system.
■When the windshield is fogged
up and the engine is stopped
due to the Stop & Start system
Press the windshield defogger
switch to restart the engine and defog the windshield.
If the windshield continuously fogs
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor comes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P.426
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the hood at the loca-
tion shown in th e following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant

5048-1. Specifications
HIGHLANDER_Uadversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
NOTICE
■Notice on fuel quality
●Do not use improper fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasohol other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the level previously
stated will cause persistent
heavy knocking.
At worst, this will lead to engine
damage.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.
■Fuel-related poor driveability
If poor driveability (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.