TOYOTA HIGHLANDER 2020 Warranties & Maintenance Guides (in English)

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Failure to meet conditions of this Limited Warranty, not limited to:•
Any tire that is not an Eligible Tire.
•
Any tire for which mileage and tire rotation records are not
available or verifiable.
•
Any tire not presented and available for Toyo Tires’ inspection.
•
Any tire worn beyond the treadwear indicators (less than 2/32” of
remaining tread).
•
Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at speeds over 50 miles per hour.
Nothing in this Limited Warranty is intended to be a representation that
tire failures cannot occur.
WHAT TOYO TIRES WILL DO
For every Eligible Tire, Toyo Tires will do the following:
Regular OE Tires 1.
If less than 25% Worn: Toyo Tires will replace, free of charge,
any Eligible Tire when the original usable tread is worn by 25% or
less, and within 5 years from the date you purchased the vehicle
new. If you cannot provide a copy of the new vehicle registration
or vehicle purchase receipt, the manufacture date of the tire, as
indicated by the tire DOT code, will be used instead to determine
if a tire is within the warranty period. Tire mounting and balancing
costs are covered by Toyo Tires. You are responsible for taxes
and all other costs, fees and expenses.
2.
If more than 25% Worn: Toyo Tires will replace any Eligible Tire
when the original usable tread is worn by more than 25%, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated
by the tire DOT code, will be used instead to determine if a tire is
within the warranty period. You are responsible for the pro-
rated cost of a replacement tire, mounting and balancing
costs, taxes and all other costs, fees and expenses.

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Temporary Spare Tire1.
If less than 50% Worn: Toyo Tires will replace, free of charge,
any Eligible Tire when the original usable tread is worn by 50% or
less, and within 5 years from the date you purchased the vehicle
new. If you cannot provide a copy of the new vehicle registration
or vehicle purchase receipt, the manufacture date of the tire, as
indicated by the tire DOT code, will be used instead to determine
if the tire is within the warranty period. Tire mounting and
balancing costs are covered by Toyo Tires. You are responsible
for taxes and all other costs, fees and expenses.
2.
If more than 50% Worn: Toyo Tires will replace any Eligible Tire
when the original usable tread is worn by more than 50%, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated
by the tire DOT code, will be used instead to determine if the
tire is within the warranty period. You are responsible for the
pro-rated cost of a replacement tire, mounting and balancing
costs, taxes and all other costs, fees and expenses.
The original usable tread is determined by measuring the depth on
the tread of an identical model of a new Toyo brand tire to the top of
the treadwear indicator bars (note: the original usable tread depth will
vary by tire model).
The prorated cost of a replacement tire is determined as follows:
[(Original usable tread worn) ÷ (Original usable tread)]x (Actual current dealer selling price).
A comparable Toyo brand tire is the same tire, or a tire of the same
basic construction and quality, as the original tire, as determined by
Toyo Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited Warranty, you must: 1.
Present your vehicle with the subject tire(s), to an authorized Toyo
Tires dealer.

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2. Complete and sign the Toyo Tires Limited Warranty Claim form
provided by the dealer.
3.
Keep a copy of the Claim form for your records, and leave the
subject tire with the dealer.
Your claim will be administered in accordance with the limited warranty
that was in effect when you purchased the vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
LIMITATIONS AND EXCLUSIONS
TOYO TIRES DISCLAIMS ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, AND LIABILITY FOR INCIDENTAL
AND CONSEQUENTIAL DAMAGES (e.g., loss of time, loss of
use of vehicle, towing charges, road services, cost of rental car,
inconveniences, etc.).
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above exclusions may not apply
to you.
The terms of this Limited Warranty may not be changed by anyone,
including any Toyo Tires employee, representative, or dealer.
Toyo Tires does not warrant any work performed by the dealer,
including, but not limited to, their selection, fitment, mounting and
balancing, inspection or repair of any tire.

CONTACT INFORMATION
If you need assistance, please contact your authorized Toyo Tires
retailer. To locate an authorized Toyo Tires dealer, use our dealer
locator at www.toyotires.com, or contact Toyo Tires Technical
Services at:

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TOYO TIRE U.S.A. CORP.
P.O. Box 6052
Cypress, California 90630-5249
(800) 442-8696
(6:30 am to 4:30 pm Pacific Time)
Tire Safety and Maintenance Information
IMPORTANT SAFETY INFORMATION
This manual is not intended to provide proper training or
service procedures for tire mounting, dismounting, balancing,
rotation, or repair. Please leave these tasks to qualified tire
service professionals

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Important factors in tire care are:•
Proper inflation pressure
•
Proper vehicle loading
•
Proper vehicle maintenance
•
Regular inspection
•
Good driving habits
Refer to your vehicle Owner’s Manual for additional tire safety and
service advice.
TIRE PRESSURE BASICS
The combined effect of losing 1 psi per month over several months
along with a 1 psi decrease for every 10°F temperature drop could
add up to a severe “run low” condition; consequently, it is important to
check your tires’ inflation pressure at least once per month. Inflation
pressure enables a tire to support its load; therefore, proper inflation
is critical.
HOW TO DETERMINE PROPER TIRE INFLATION PRESSURE
It is impossible to determine whether tires are properly inflated
just by looking at them.

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It is important to check your tires using an accurate tire
pressure gauge, which can be purchased at your tire dealer
or auto supply store.
Underinflation can overload tires. Check the inflation pressure every
month, including for the spare tire, to make sure it’s up to specification.
Check it again before long trips or when carrying extra weight.
Look for the manufacturer’s recommended inflation pressure listed
on the Tire Information Placard usually located on your vehicle’s door
edge, door post, glove box, or inside the trunk lid.

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USING A TIRE PRESSURE GAUGE
For accuracy, check your inflation pressure with a tire pressure gauge
when tires are cold (for example, after being parked overnight). Driving
heats up tires and causes an inaccurate pressure reading.
To check inflation pressure with a tire pressure gauge:1.
Remove the tire valve cap.
2.
Place the end of the tire pressure gauge over the valve.
3.
Press the tire pressure gauge straight and firmly and take a
reading.
4.
If needed, inflate and recheck the pressure with the tire
pressure gauge.
5.
Replace the valve cap.
RECOMMENDATIONS FOR SAFE TIRE INFLATION •
If you must inflate your tires when they are hot, add 4 pounds per
square inch (4 psi) (28 kPa) above the recommended inflation
pressure specification. Recheck the inflation pressure when the
tires are cold and adjust to the recommended inflation pressure
shown on the vehicle’s Tire Information Placard.
•
Never release air or nitrogen from a hot tire in order to reach
the recommended cold tire pressure. Normal driving causes
tires to run hotter and inflation pressure to increase. If you
release pressure when your tires are hot, you may dangerously
underinflate your tires. If your tires lose more than 1 pound per
square inch (1 psi) per month, the tire, the valve, or the wheel
may be damaged. Consult your authorized Toyo Tires dealer for
an inspection.

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• Over-inflation can cause the tire to be more susceptible to
impact damage.
•
Over-inflation or underinflation may adversely affect vehicle
handling.
•
Remember to check your spare tire. Consult your vehicle Owner’s
Manual for the correct inflation pressure and use of a “temporary
use” spare tire. The inflation pressure specified for a spare tire is
typically different from that specified for your regular tires.
•
Use valve caps to keep valve cores clean and clear of debris and
to help guard against air leakage.
VEHICLES EQUIPPED WITH TIRE PRESSURE MONITORING
SYSTEMS (TPMS)
Even if your vehicle is equipped with a tire pressure monitoring system,\

you should check your tire pressure at least once per month when the
tires are cold (for example, after being parked overnight). Tire pressure
warning systems are not a substitute for regular tire
pressure maintenance.

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IDENTIFYING DAMAGED TIRES•
If your tire strikes a road hazard at any speed, internal tire damage
could result, which may lead to sudden tire failure and loss of
vehicle control. Tire failure may even occur miles after the initial
impact. Impact damage from such hazards may not be visible on
the outside of the tire. Have your Toyo Tires dealer dismount the
tire and inspect it for damage. A tire may not have visible signs of
damage on the tire surface or the interior.
•
If the impact was sufficient to bend the wheel flange, internal
tire damage may have occurred, compromising the safety and
integrity of the tire. Such impact damage may result in a sudden
tire failure many weeks or months later. Tire replacement is highly
recommended as a safety precaution.
•
Indications of impact damage include, but are not limited to, a
bubble or a blister on the outside of the tire.
•
Have your dealer inspect your tires if you see anything unusual
or if cuts, cracks, splitting, or bruises in the tread and sidewall
areas are visible. Bumps or bulges may indicate a serious and
dangerous separation within the tire body. Have your tire inspected
by a qualified tire service person. It may be necessary to have the
tire removed from the wheel for a complete inspection.
•
Inspect your tires for adequate tread depth. When the tire is worn
to the built-in indicators at 2/32” (1.6 mm) or less tread groove
depth, the tire is worn out and must be replaced. Never drive on
tires to the point that the tire cord or the fabric is exposed.
•
Inspect your tires for uneven wear. Wear on one side of the
tread or flat spots in the tread may indicate alignment or other
problems with the tires or the vehicle. Consult your authorized
Toyo Tires dealer.