brake TOYOTA HIGHLANDER 2021 Owners Manual (in English)

2
HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Theft deterrent system Engine immobilizer system ... 71
Alarm ..................................... 73
2-1. Instrument cluster Warning lights and indicators............................................ 76
Gauges and meters .............. 81
Multi-information display (4.2-inch display)................. 84
Multi-information display (7-inch display)................................ 93
Head-up display ................. 103
Fuel consumption information ......................................... 1083-1. Key information
Keys ................................... 114
3-2. Opening, closing and locking the doors
Side doors .......................... 117
Back door ........................... 121
Smart key system .............. 133
3-3. Adjusting the seats Front seats ......................... 141
Rear seats.......................... 142
Driving position memory .... 147
Head restraints................... 150
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 153
Inside rear view mirror ....... 154
Digital Rearview Mirror....... 155
Outside rear view mirrors ... 165
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 167
Moon roof ........................... 170
Panoramic moon roof......... 173
4-1. Before driving Driving the vehicle.............. 179
Cargo and luggage ............ 186
Vehicle load limits .............. 189
Trailer towing...................... 190
Dinghy towing .................... 201
4-2. Driving procedures Engine

(ignition) switch ...... 202
Automatic transmission ...... 206
Turn signal lever................. 210
Parking brake ..................... 211
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
HIGHLANDER_U
Brake Hold ......................... 214
4-3. Operating the lights and wip- ers
Headlight switch ................. 216
Automatic High Beam ........ 219
Fog light switch .................. 222
Windshield wipers and washer ......................................... 222
Rear windshield wiper and washer ............................. 225
4-4. Refueling Opening the fuel tank cap .. 227
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.5 +......................................... 229
PCS (Pre-Collision System) ......................................... 235
LTA (Lane Tracing Assist)... 246
Dynamic radar cruise control with full-speed range ........ 257
RSA (Road Sign Assist) ..... 269
Stop & Start system ........... 272
BSM (Blind Spot Monitor)... 278
Intuitive parking assist ........ 284
RCTA (Rear Cross Traffic Alert) function ............................ 292
PKSB (Parking Support Brake) ......................................... 297
Parking Support Brake function (static objects) .................. 304
Parking Support Brake function (rear-crossing vehicles).... 310
Driving mode select switch ......................................... 314
Multi-terrain Select ............. 315
Snow mode switch ............. 318
Downhill assist control system ......................................... 319
Driving assist systems........ 321
4-6. Driving tips Winter driving tips............... 327Utility vehicle precautions ..
330
5-1. Toyota multi-operation touch Toyota multi-operation touch......................................... 334
5-2. Using the air conditioning system and defogger
Front manual air conditioning system ............................. 336
Front automatic air conditioning system ............................. 341
Rear manual air conditioning system ............................. 354
Rear automatic air conditioning system ............................. 356
Heated steering wheel/seat heaters/seat ventilators.... 360
5-3. Using the interior lights Interior lights list ................. 363
5-4. Using the storage features List of storage features ...... 366
Luggage compartment features ......................................... 371
5-5. Using the other interior fea- tures
Other interior features ........ 37
5
Garage do or opener

...........387
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 396
Cleaning and protecting the vehicle interior.................. 399
6-2. Maintenance Maintenance requirements......................................... 402
General maintenance......... 404
5Interior features
6Maintenance and care

7
HIGHLANDER_U
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5 +
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of re cording cameras.
The recorded data varies
according to the vehicle grade level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.

Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
Installation of a mobile
two-way radio system
Vehicle data recording

8
HIGHLANDER_U
www.toyota.com/privacyvts/.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehicle
data collected, used and shared
by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your vehicle were operating; • Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
 Disclosure of the EDR data
Usage of data collected
through Safety Connect
(U.S. mainland only)
Event data recorder

20Pictorial index
HIGHLANDER_UUSB port
*1
USB charging ports .............................................
.............. P.375
Power outlet ................................................... .................... P.384
Brake hold switch .............................................. ................ P.214
Parking brake switch ........................................... .............. P.211
Applying/releasing................................................................ P.211
Precautions against winter season .............................. ........ P.327
Warning buzzer/light/message ................................... .. P.458, 468
Stop & Start cancel switch
*2............................................. P.273
Downhill assist c ontrol switch
*2....................................... P.319
Snow mode switch ............................................... .............. P.318
VSC OFF switch ................................................. ................ P.322
Driving mode select switch ..................................... .......... P.314
Multi-terrain Select switch
*2.............................................. P.315
*1: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped

361-1. For safe use
HIGHLANDER_U
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
(  P.118)
●The brakes and st op lights will be
controlled automatically. ( P.322)
●The interior lights will turn on auto-
matically. ( P.365)
●The emergency flashers will turn
on automatically. ( P.450)
●Fuel supply to the engine will be
stopped. (P.457)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners and SRS seat cush-
ion airbag will activate.

772-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER_U
7-inch display
The units used on the meters and some indicators may differ
depending on the target region.
Warning lights inform the driver
of malfunctions in the indicated
vehicle’s systems.
Warning lights
(U.S.A.)
Brake system warning
light
*1 (  P.458)
(red)
(Canada)
Brake system warning
light
*1 (  P.458)
(yellow)
Brake system warning
light
*1 ( P.458)
High coolant temperature
warning light
*2 (  P.458)
Charging system warning
light
*1 (  P.459)
Low engine oil pressure
warning light
*2 (  P.459)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.459)
(Canada)
Malfunction indicator
lamp
*1 ( P.459)
SRS warning light
*1
(  P.459)
(U.S.A.)
ABS warning light*1
(  P.460)
(Canada)
ABS warning light*1
(  P.460)
Brake Overri de System
warning light/Drive-Start
Control warning light
*2
(  P.460)
(red/yel-
low)
Electric power steering
system warning light
( P.460)
Low fuel leve l warning
light
*1(  P.461)
Driver’s and front passen-
ger’s seat belt reminder
light ( P.461)

782-1. Instrument cluster
HIGHLANDER_U
*1: These lights turn on when the engine switch is turned to ON to
indicate that a system check is
being performed. They will turn off after the engine is started, or
after a few seconds. There may
be a malfunction in a system if a
light does not come on, or turn
off. Have the vehicle inspected
by your Toyota dealer.
*2: This light illuminates on the
multi-information display.
*3: 7-inch display only : This light illu-
minates on the mu lti-information
display.
*4: This light comes on when the system is turned off.
*5: 4.2-inch display only: These lights turn on when the engine
switch is turned to ON to indicate
that a system check is being per-
formed. They will turn off after
the engine is started, or after a
few seconds. There may be a
malfunction in a system if a light
does not come on, or turn off.
Have the vehicle inspected by
your Toyota dealer.
*6: 7-inch display only
The indicators inform the driver
of the operating state of the
Rear passengers’ seat
belt reminder light
*2
(  P.461)
Tire pressure warning
light
*1 (  P.462)
(orange)
LTA indicator*2 ( P.462)
(flashes)
Stop & Start cancel indica-
tor
*3, 4, 5 (if equipped)
(  P.462)
(flashes)
Intuitive parking assist
OFF indicator
*1, 4, 6 (if
equipped) ( P.463)
(flashes)
RCTA OFF indicator*2, 4 ( if
equipped) ( P.463)
(flashes)
PKSB OFF indicator*1, 4, 6
(if equipped) ( P.463)
(flashes or
illumi-
nates)PCS warning light*1
(  P.464)
Slip indicator
*1 (  P.464)
(flashes)
(U.S.A.)
Parking brake indicator*1
(  P.465)
(flashes)
(Canada)
Parking brake indicator*1
(  P.465)
(flashes)
Brake hold operated indi-
cator
*1 ( P.465)
WARNING
■If a safety system warning
light does not come on
Should a safety system light such
as the ABS and SRS warning
lights not come on when you start
the engine, this could mean that
these systems are not available to
help protect you in an accident,
which could result in death or seri-
ous injury. Have the vehicle
inspected by you r Toyota dealer
immediately if this occurs.
Indicators

792-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER_U
vehicle’s various systems.
Turn signal indicator
( P.210)
(U.S.A.)
Headlight indicator
( P.216)
(Canada)
Tail light indicator
( P.216)
Headlight high beam indi-
cator ( P.218)
Automatic High Beam indi-
cator
*1 (  P.219)
Front fog light indicator
*1
(if equipped) ( P.222)
PCS warning light
*3, 4
(  P.238)
Cruise control indicator
*2
(  P.265)
Dynamic radar cruise con-
trol indicator
*2 (  P.257)
Cruise control “SET” indi-
cator
*2 (  P.257)
(white)
LTA i n d i c a t o r*2 ( P.252)
(green)
LTA i n d i c a t o r*2 ( P.235,
252)
(orange)
(flashes)LTA i n d i c a t o r*2 (  P.252)
BSM outside rear view
mirror indicators
*5, 6 (if
equipped) (P.278, 292)
BSM OFF indicator
*2, 3 (if
equipped) (P.278)
Intuitive parking assist
OFF indicator
*3, 4, 10(if
equipped) (P.285)
RCTA OFF indicator*2, 3 (if
equipped) ( P.292)
PKSB OFF indicator
*3, 4,
10
(if equipped) ( P.298)
Stop & Start indicator
*1, 9
(if equipped) ( P.272)
Stop & Start cancel indica-
tor
*1, 3, 9 (if equipped)
(  P.273)
(flashes)
Slip indicator*4 ( P.322)
VSC OFF indicator
*3, 4
(  P.323)
Smart key system indica-
tor
*2 (  P.202)
(U.S.A.)
Parking brake indicator*4
(  P. 2 1 1 )
(Canada)
Parking brake indicator*4
(  P. 2 1 1 )
Brake hold standby indica-
tor
*4 (  P.214)
Brake hold operated indi-
cator
*4 (  P.214)
Snow mode indicator
*2
(  P.318)
Downhill assist control
system indicator
*1, 9 (if
equipped) ( P.319)
Eco Driving Indicator
Light
*4 (  P. 8 6 , 9 5 )
Low outside temperature
indicator
*2, 7 (  P. 8 1 )
Security indicator
*8
(  P.71, 73)
“PASS AIR BAG ON/OFF”
indicator
*4, 8 (  P. 4 3 )

992-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER_U
 PCS (Pre-Collision Sys-
tem) ( P.235)
Press to enable/disable the
pre-collision system.
• PCS (Pre-Collision System)
on/off
Select to enable/disable the
pre-collision system.
Press and hold to change the
settings of the following item:
• “Sensitivity”
Select to change t he pre-collision
warning timing.
 DRCC (Dynamic Radar
Cruise Control with full-speed
range) ( P.257)
Press and hold to change the
settings of the following items:
• “Curve Speed Reduction”
( P.264)
Select to set the curve speed
reduction function strength.
 BSM (Blind Spot Monitor)
( P.278)
Press to enable/disable the
Blind Spot Monitor function.
• BSM (Blind Spot Monitor) on/off
Select to enable/disable the Blind
Spot Monitor function.
Press and hold to change the
settings of the following items:
• “Brightness”
Select to switch the brightness of
the outside rear view mirror indica-
tors. ( P.278) • “Sensitivity”
Select to change the alert timing for
an approaching vehicle.

Intuitive parking assist (if
equipped) ( P.284)
Press to enable/disable the
Intuitive parking assist.
• Intuitive parking assist on/off
Select to enable/d isable the Intui-
tive parking assist.
Press and hold to change the
settings of the following item:
•“Volume”
Select to set the volume of the
buzzer which sounds when the
Intuitive parking assist is operated.
 RCTA (Rear Cross Traffic
Alert) ( P.292)
Press to enable/disable the
Rear Cross Traffic Alert function.
• RCTA (Rear Cross Traffic Alert)
on/off
Select to enable/d isable the Rear
Cross Traffic Alert function.
Press and hold to change the
settings of the following item:
•“Volume”
Select to change the volume of the
RCTA buzzer.
 PKSB (Parking Support
Brake) (if equipped) ( P.297)
Press to enable/disable the
Parking Support Brake function.
 HUD (Head-up display) (if
equipped) ( P.103)