oil TOYOTA HIGHLANDER 2021 (in English) User Guide

2504-5. Using the driving support systems
HIGHLANDER_U
■Lane departure alert func-
tion
When the system determines
that the vehicle might depart
from its lane or course
*, a warn-
ing is displayed on the
multi-information display, and a
warning buzzer will sound to
alert the driver.
When the warning buzzer sounds,
check the area around your vehicle
and carefully operate the steering
wheel to move the vehicle back to
the center of the lane.
Vehicle with BSM: When the sys-
tem determines that the vehicle
might depart from its lane and that
the possibility of a collision with an
overtaking vehicle in the adjacent
lane is high, the lane departure
alert will operate ev en if the turn
signals are operating.
*: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
■Steering assist function
When the system determines
that the vehicle might depart
from its lane or course
*, the sys-
tem provides assistance as nec-
essary by operating the steering
wheel in small amounts for a
short period of time to keep the
vehicle in its lane.
Vehicle with BSM: When the sys-
tem determines that the vehicle
might depart from its lane and that
the possibility of a collision with an
overtaking vehicle in the adjacent
lane is high, the steering assist
function will operate even if the turn
signals are operating.
*: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
Functions included in LTA
system

2534-5. Using the driving support systems
4
Driving
HIGHLANDER_Ufunction or lane centering function
is operating.
Flashing in orange: Lane departure
alert function is operating.
Operation display of steering
wheel operation support
Displayed when the multi-informa-
tion display is switched to the driv-
ing support system information
display.
Indicates that steering wheel assis-
tance of the steering assist function
or lane centering function is operat-
ing.
Both outer sides of the lane are dis-
played: Indicates that steering
wheel assist of the lane centering
function is operating.
One outer side of the lane is dis-
played: Indicates that steering
wheel assist of the steering assist
function is operating.
Both outer sides of the lane are
flashing: Alerts the driver that their
input is necessary to stay in the
center of the lane (lane centering
function).
Lane departure alert function
display
Displayed when the multi-informa-
tion display is switched to the driv-
ing support system information
display.
Inside of displayed lines is
white
Indicates that the system is rec-
ognizing white (yellow) lines or a
course
*. When the vehicle
departs from its lane, the white
line displayed on the side the
vehicle departs from flashes
orange.
Inside of displayed lines is
black
Indicates that the system is not
able to recognize white (yellow)
lines or a course
* or is temporar-
ily canceled.
*: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
Follow-up cruising display
Displayed when the multi-informa-
tion display is switched to the driv-
ing support system information

2544-5. Using the driving support systems
HIGHLANDER_Udisplay.
Indicates that steering assist of the
lane centering function is operating
by monitoring the position of a pre-
ceding vehicle.
When the follow-up cruising display
is displayed, if the preceding vehi-
cle moves, your vehicle may move
in the same way. Always pay care-
ful attention to your surroundings
and operate the steering wheel as
necessary to correct the path of the
vehicle and ensure safety.
■Operation conditions of each
function
●Lane departure alert function
This function operates when all of
the following conditions are met.
• LTA is turned on.
• Vehicle speed is approximately 32 mph (50 km/h) or more.
*1
• System recognizes white (yellow) lane lines or a course*2. (When a
white [yellow] line or course*2 is
recognized on only one side, the
system will operate only for the
recognized side.)
• Width of traffic lane is approxi- mately 9.8 ft. (3 m) or more.
• Turn signal lever is not operated. (Vehicle with BSM: Except when
another vehicle is in the lane on
the side where the turn signal was
operated)
• Vehicle is not being driven around a sharp curve.
• No system malfunctions are detected. ( P.256)
*1: The function operates even if the
vehicle speed is less than
approximately 32 mph (50 km/h)
when the lane centering function
is operating.
*2: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
●Steering assist function
This function operates when all of
the following conditions are met in
addition to the operation conditions
for the lane departure alert function.
• Vehicle is not accelerated or decelerated by a fixed amount or
more.
• Steering wheel is not operated with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are not operating.
• TRAC or VSC is not turned off.
●Vehicle sway warning function
This function operates when all of
the following conditions are met.
• Setting for “Sway Warning” in of the multi-information display is
set to “ON”. ( P.89, 98)
• Vehicle speed is approximately 32 mph (50 km/h) or more.
• Width of traffic lane is approxi- mately 9.8 ft. (3 m) or more.
• No system malfunctions are
detected. ( P.256)
●Lane centering function
This function operates when all of
the following conditions are met.
• LTA is turned on.
• Setting for “Lane Center” in of the multi-information display are
set to “ON”. ( P.89, 98)
• This function recognizes white (yellow) lane lines or the position
of a preceding vehicle (except
when the preceding vehicle is
small, such as a motorcycle).
• The dynamic radar cruise control with full-speed range is operating
in vehicle-to-vehicle distance con-
trol mode.
• Width of traffic lane is approxi-
mately 10 to 13 ft. (3 to 4 m).
• Turn signal lever is not operated.
• Vehicle is not being driven around a sharp curve.
• No system malfunctions are detected. ( P.256)
• Vehicle does not accelerate or decelerate by a fixed amount or

2554-5. Using the driving support systems
4
Driving
HIGHLANDER_Umore.
• Steering wheel is not operated with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are not operating.
• TRAC or VSC is not turned off.
• Hands off steering wheel warning is not displayed. ( P.255)
• The vehicle is being driven in the center of a lane.
• Steering assist function is not
operating.
■Temporary cancelation of func-
tions
●When operation conditions are no
longer met, a function may be
temporarily canceled. However,
when the operation conditions are
met again, operation of the func-
tion is automatically restored.
( P.254)
●If the operation conditions
( P.254) are no longer met while
the lane centering function is
operating, the buzzer may sound
to indicate that the function has
been temporarily canceled.
■Steering assist function/lane
centering function
●Depending on the vehicle speed,
lane departure situation, road con-
ditions, etc., the driver may not
feel the function is operating or
the function may not operate at
all.
●The steering control of the func-
tion is overridden by the driver’s
steering wheel operation.
●Do not attempt to test the opera-
tion of the steering assist function.
■Lane departure alert function
●The warning buzzer may be diffi-
cult to hear due to external noise,
audio playback, etc.
●If the edge of the course* is not
clear or straight, the lane depar-
ture alert function may not oper-
ate.
●Vehicle with BSM: It may not be
possible for the system to deter-
mine if there is a danger of a colli-
sion with a vehicle in an adjacent
lane.
●Do not attempt to test the opera-
tion of the lane departure alert
function.
*: Boundary between asphalt and
the side of the road, such as
grass, soil, or a curb
■Hands off steering wheel warn-
ing
In the following situations, a warning
message urging the driver to hold
the steering wheel and the symbol
shown in the illustration are dis-
played on the multi-information dis-
play to warn the driver. The warning
stops when the system determines
that the driver holds the steering
wheel. Always keep your hands on
the steering wheel when using this
system, regardless of warnings.
●When the system determines the
driver is not holding the steering
wheel while the lane centering
function is operating.
If the driver continues to keep their
hands off of the steering wheel, the
buzzer sounds, the driver is warned
and the function is temporarily can-
celed. This warning also operates in
the same way when the driver con-
tinuously operates the steering
wheel only a small amount.
●When the system determines that
the vehicle may deviate from the
lane while driving around a curve
while the lane centering function is

3274-6. Driving tips
4
Driving
HIGHLANDER_U
4-6.Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician
inspect the condition of the
battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specified for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3324-6. Driving tips
HIGHLANDER_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the engine or other
components does not occur.
●Water entering the engine air
intake will cause severe engine
damage.
●Water entering the automatic
transmission will cause deterio-
ration in shift quality, locking up
of your transm ission accompa-
nied by vibration, and ultimately
damage.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the differen-
tial, transmission and transfer
case, reducing t he gear oil’s
lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in brake drums and
around brake discs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection after each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3825-5. Using the other interior features
HIGHLANDER_U
WARNING
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy pacemakers or
implantable cardio verter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger.
Operations of the wireless char-
ger may have an affect on medi-
cal devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so may result in the
possibility of fire, equipment fail-
ure or damage, or burns due to
heat.
●Do not put any metallic objects
between the charging area and
the portable device while
charging.
●Do not attach metallic objects,
such as aluminum stickers, to
the charging area.
●Do not cover the wireless char-
ger with a cloth or other object
while charging.
●Do not attempt to charge porta-
ble devices which are not com-
patible with the Qi wireless
charging standard.
●Do not disassemble, modify or
remove the wireless charger.
●Do not apply forc e or impact to
the wireless charger.
NOTICE
■Conditions in which the wire-
less charger may not operate
correctly
In the following situations, the
wireless charger may not operate
correctly:
●When a portable device is fully
charged
●When there is a foreign object
between the charging area and
portable device
●When a portable device
becomes hot while charging
●When a portable device is
placed on the wireless area with
its charging surface facing up
●When a portable device is not
centered on the charging area
●When the vehicle is near a TV
tower, electric power plant, gas
station, radio station, large dis-
play, airport or ot her facility that
generates strong radio waves or
electrical noise
●When the portable device is in
contact with, or is covered by
any of the following metallic
objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs
●When wireless keys (that emit
radio waves) other than those of
your vehicle are being used
nearby.

3966-1. Maintenance and care
HIGHLANDER_U
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.134)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to observe the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

3976-1. Maintenance and care
6
Maintenance and care
HIGHLANDER_Uapproximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wip-
ers may operate unexpectedly in
the following situations, and may
result in hands being caught or
other serious injuries and cause
damage to the wiper blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the raindrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor (if equipped)
If the paint of the rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface

4026-2. Maintenance
HIGHLANDER_U
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performance of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the battery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●Battery posts, terminals and
related accessories contain lead
and lead compounds which are
known to cause brain damage.
Wash your hands after han-
dling. ( P.416)
General maintenance
Scheduled maintenance