steering TOYOTA HIGHLANDER 2021 (in English) Manual Online

4557-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.212)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels. When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
Towing with a wheel-lift
type truckNOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck
Emergency towing

4607-2. Steps to take in an emergency
HIGHLANDER_U
■ABS warning light
■Brake Override System warning light/Drive-Start Control
warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
 Drive-Start Control is operating;
 Drive-Start Control is malfunctioning; or
 Parking Support Brake function (for static objects) (if
equipped) is operating
 Follow the instructions di splayed on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override System is operating
 Release the accelerator pedal and depress the brake
pedal.
Warning lightDetails/Actions
(red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.

4667-2. Steps to take in an emergency
HIGHLANDER_Udealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporar-
ily drops, the electric power steering
system warning light may come on
and the warning buzzer may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.472 If none of the tires are punctured:
Turn the engine switch off then turn
it to ON. Check if the tire pressure
warning light comes on or blinks.
If the tire pressure warning light
blinks for 1 minute then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.426)
If the warning light does not turn off
several minutes after the initializa-
tion has been performed, have the
vehicle inspected by your Toyota
dealer immediately.
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem- perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (afte
r a few minutes).
■When a tire is replaced with a
spare tire
Vehicles with a compact spare tire:
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the repaired tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
Vehicles with a full-size spare tire:
The spare tire is also equipped with
a tire pressure warning valve and
transmitter. The ti re pressure warn-
ing light will turn on if the tire infla-
tion pressure of the spare tire is low.
If a tire goes flat, the tire pressure
warning light will not turn off even
though the flat tire has been
replaced with the spare tire.
Replace the spare tire with the
repaired tire and adjust the tire infla-
tion pressure. The tire pressure
warning light will go off after a few
minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
 P.422
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death or serious injury.

4677-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more force than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●Vehicles with a compact spare
tire: If the tire pressure warning
light comes on even after tire
inflation pressure adjustment, it
is probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, includ ing the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pres sure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) when one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflated tire causes
the tire to overheat and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
WARNING
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to maintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure telltale (tire pres-
sure warning light).

4707-2. Steps to take in an emergency
HIGHLANDER_U
■If “Engine Stopped Steering
Power Low” is displayed
This message is displayed if the
engine is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Shift to P when Parked” is
displayed
This message is displayed when the
driver’s door is opened without turn-
ing the engine switch off with the
shift lever in any position other than
P. Change the shift lever to P.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the engine, increase
the engine speed slightly and main-
tain that level for approximately 5
minutes to recharge the battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system (if AFS
[Adaptive Front-lighting System]
equipped)
●AFS (Adaptive Front-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. ( P.233,
464)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. ( P.233,
464)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds or
stop the vehicle in a safe place with
the engine running until the mes-
sage is cleared.
If the message is not cleared, have
the vehicle inspect ed by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctl y install the fuel
tank cap.

4837-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
7Confirm it is not loose after
tightening:
1 Push and pull the tire
2 Try rotating
Visually check to ensure tire is not
hung on surrounding parts.
If looseness or misassembly exists,
repeat steps 2 to 7 .
8Repeat step 7, any time the
tire is lowered or disturbed.
9 Stow the jack and all tools.
■The compact spare tire (vehi-
cles with a compact spare tire)
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to che ck the tire infla-
tion pressure of the compact
spare tire. ( P.505)
■When using the compact spare
tire (vehicles with a compact
spare tire)
As the compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter, low infla-
tion pressure of the spare tire will
not be indicated by the tire pressure
warning system. Also, if you replace
the compact spare tire after the tire
pressure warning light comes on,
the light remains on.
■When the compact spare tire is
equipped (vehicles with a com-
pact spare tire)
When driving with the compact
spare tire installed, the vehicle
height will be different than when
driving with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
(vehicles with a compact spare
tire)
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact
spare tire (vehicles with a
compact spare tire)
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.

4867-2. Steps to take in an emergency
HIGHLANDER_U
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.202)
 There may be a malfunction
in the engine immobilizer sys-
tem. ( P. 7 1 )
One of the following may be the
cause of the problem:
 The battery may be dis-
charged. ( P.491) 
The battery terminal connec-
tions may be loose or cor-
roded. ( P.416)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.486)
One of the following may be the
cause of the problem:
 One or both of the battery ter-
minals may be disconnected.
( P.416)
 The battery may be dis-
charged. ( P.491)
 There may be a malfunction
in the steering lock system.
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used
If the engine will not
start
If the engine will not start
even though correct starting
procedures are being fol-
lowed ( P.202), consider
each of the following points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.
The starter motor does
not turn over
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Starting the engine in an
emergency

5058-1. Specifications
8
Vehicle specifications
HIGHLANDER_U
*: Minimum pedal clearance when depressed with a force of 67.4 lbf (300 N, 30.6 kgf) while the engine is running.
Ty p e A
Steering
Free playLess than 1.2 in. (30 mm)
Tires and wheels
Tire size235/65R18 106V, T165/90D18 107M (spare)
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Front
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Rear
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Spare
60 psi (420 kPa, 4.2 kgf/cm
2 or bar)
Driving at high speeds (above 100 mph [160
km/h]) (in countries where such speeds are per-
mitted by law)
Add 4 psi (30 kPa, 0.3 kgf/cm
2 or bar) to the front
and rear tires. Never exceed the maximum cold
tire inflation pressure indicated on the tire side-
wall.
Wheel size18  8 J, 18  4T (spare)
Wheel nut torque76 ft•lbf (103 N•m, 10.5 kgf•m)

5158-1. Specifications
8
Vehicle specifications
HIGHLANDER_UGrade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume that it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl
ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inflated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Recommended inflation pres-
sureCold tire inflation pressure recommended
by a manufacturer
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power
seats, radio and heater, to the extent that
these items are available as fac-
tory-installed equipment (whether installed
or not)
Curb weight
The weight of a motor vehicle with stan-
dard equipment, including the maximum
capacity of fuel, oil and coolant, and if so
equipped, air conditioning and additional
weight optional engine

548What to do if... (Troubleshooting)
HIGHLANDER_U
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.487)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.487)
 Is the electronic key battery
weak or depleted? ( P.436)
 Is the engine switch in ON?
When locking the doors, turn the
engine switch off. ( P.203)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
The function may not operate properly due to the condition
of the radio wave. (
P.135)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. ( P.120)
 Did you press the engine
switch while firmly depress-
ing the brake pedal?
( P.202)
 Is the shift lever in P?
( P.202)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.134)
 Is the steering wheel
unlocked? ( P.202)
 Is the electronic key battery
weak or depleted?
In this case, the engine can be
started in a temporary way.
( P.490)
 Is the battery discharged?
( P.491)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The engine does not start