phone TOYOTA HIGHLANDER 2021 Owners Manual (in English)

9
HIGHLANDER_UToyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data fo r research on
vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate. Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collisio n with resulting
death or serious injury to you,
your occupants or others.

19Pictorial index
HIGHLANDER_UMeter control switches ...............
................................... P.85, 94
Vehicle-to-vehicle distance swit ch ................................... P.263
Cruise control switch
Dynamic radar cruise control wit h full-speed range ............. P.257
Audio remote control switches
*
LTA (Lane Tracing Assist) switch ..................................... P.246
Phone switch
*
Talk switch*
*
: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN- UAL”.

651-3. Emergency assistance
1
For safety and security
HIGHLANDER_U
1-3.Emergency assistance
*: If equipped
“SOS” button
LED light indicators
Microphone
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components

671-3. Emergency assistance
1
For safety and security
HIGHLANDER_U
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 8 )
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P. 6 9 )
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
 The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular con
nection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscripti on term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
Subscription

691-3. Emergency assistance
1
For safety and security
HIGHLANDER_U
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa- tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with sa fety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
Safety information for
Safety Connect

1143-1. Key information
HIGHLANDER_U
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.133)
• Operating the wireless remote control function ( P. 1 1 5 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin when
the engine is stopped.
●To reduce key battery depletion when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.135)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.436
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
Keys
The keys

1353-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER_Uwireless remote control or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel t he function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and engine immobilizer sys-
tem from operating properly. (Ways
of coping: P.489)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have alumi- num foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compart-
ment, floor, or in the door pockets
or glove box when the engine is
started or engine switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-

3765-5. Using the other interior features
HIGHLANDER_U
A portable device, such as a
smartphone or mobile battery,
can be charged by just placing it
on the charging area, provided
the device is compatible with the
Qi wireless charging standard
created by the Wireless Power
Consortium.
The wireless charger cannot be
used with a portable device that
is larger than the charging area.
Additionally, depending on the
portable device, the wireless
charger may not operate prop-
erly. Refer to the operation man-ual of the portable device.
■The “Qi” symbol
The “Qi” symbol is a trademark
of the Wireless Power Consor-
tium.
■Name for all parts
Power supply switch
Operation indicator light
Charge area
■Using the wireless charger
1 Push the tab and slide the
console box lid. ( P.367)
2 Press the power supply
switch of the wireless char-
ger.
Pressing the switch again turns the
wireless charger off.
When turned on, the operation indi-
cator light (green) comes on.
When the engine switch is turned
off, the on/off state of the wireless
NOTICE
●Do not apply excessive force to
or impact the USB charging
ports.
●Do not disassemble or modify
the USB charging ports.
■To prevent damage to exter-
nal devices
●Do not leave external devices in
the vehicle. The temperature
inside the vehicle may become
high, resulting in damage to an
external device.
●Do not push down on or apply
unnecessary force to an exter-
nal device or the cable of an
external device while it is con-
nected.
■To prevent battery discharge
Do not use the USB charging
ports for a long period of time with
the engine stopped.
Wireless charger (if
equipped)

3785-5. Using the other interior features
HIGHLANDER_U
Blinks (orange) 3 times
repeatedly
 Blinks (orange) 4 times
repeatedly
■The wireless charger can be
operated when
The engine switch is in ACC or ON.
■Portable devices that can be
charged
●Portable devices compatible with
the Qi wireless charging standard
can be charged by the wireless charger. Howeve
r, compatibility
with all devices which meet the Qi
wireless charging standard is not
guaranteed.
●The wireless charger is designed
to supply low powe r electricity (5
W or less) to a cellular phone,
smartphone, or other portable
device.
■If a cover or accessory is
attached to the portable device
Do not charge a portable device if a
cover or accessory which is not Qi
compatible is attached. Depending
on the type of cover and/or acces-
sory attached, it may not be possi-
ble to charge the portable device. If
the portable device is placed on the
charging area and does not charge,
remove the cover and/or accesso-
ries.
■If interference is heard in AM
radio broadcasts while
charging
Turn off the wireless charger and
check if the noise is reduced. If
noise is reduced, press and hold the
power supply switch of the wireless
charger for 2 seconds. The fre-
quency of the wireless charger is
changed and noise may be
reduced. When the frequency is
changed, the operation indicator
light will blink (orange) 2 times.
■Charging precautions
●If the electronic key cannot be
detected in the cabin, charging
cannot be performed. When a
door is opened and closed,
charging may be temporarily sus-
pended.
●While charging, the wireless char-
ger and the portable device will
become warm. This is not a mal-
function. If a po rtable device
becomes warm while charging
and charging stops due to the pro-
tection function of the portable
device, wait until the portable
device cools down and charge it
Suspected
causesMeasure
Vehicle to
charger com-
munication
failure.
Contact your Toy-
ota dealer.
Suspected
causesMeasure
A f o r e i g n
object exists
between the
portable
device and
charging area.
Remove the for-
eign object.
Portable
device is not
positioned
properly on the
charging area.Move the portable
device toward the
center of the
charging area.
Suspected
causesMeasure
The tempera-
ture of the
wireless char-
ger is exces-
sively high.Stop charging
immediately and
continue charging
after a while.

4236-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER_Uoperate properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains, etc. are equipped.
• An auxiliary-supported run-flat tire
is equipped.
• If a window tint that affects the
radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the speci-
fied level.
• If the spare tire is in a location subject to poor radio wave signal
reception.
*
• If wheel without the tire pressure
warning valve and transmitter is
used.
• If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure
warning computer.
*: Vehicles with full-size spare tire
only
●Performance may be affected in
the following situations.
• Near a TV tower, electric power plant, gas station, radio station,
large display, airport or other facil-
ity that generates strong radio
waves or electrical noise
• When carrying a portable radio, cellular phone, cordless phone or
other wireless communication
device
●If tire position information is not
correctly displayed due to the
radio wave conditions, the display
may be corrected by driving and
changing the radio wave condi-
tions.
●When the vehicle is parked, the
time taken for the warning to start
or go off could be extended.
●When tire inflation pressure
declines rapidly for example when
a tire has burst, the warning may
not function.
■Warning performance of the tire
pressure warning system
The warning of the tire pressure
warning system will change in
accordance with the conditions
under which it was initialized. For
this reason, the system may give a
warning even if the tire pressure
does not reach a low enough level,
or if the pressure is higher than the
pressure that was adjusted to when
the system was initialized.