weight TOYOTA HIGHLANDER 2021 Owners Manual (in English)
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Page 33 of 568

331-1. For safe use
1
For safety and security
HIGHLANDER_Upared to operate.
WARNING
■Seat belt pretensioners
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident. Failure
to do so may cause death or seri-
ous injury.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the seat belt pretensioner
for the front passenger’s seat
may not activate in the event of
a collision.
●If the pretensioner has acti-
vated, the SRS warning light will
come on. In that case, the seat
belt cannot be used again and
must be replaced at your Toyota
dealer.
Page 42 of 568

421-1. For safe use
HIGHLANDER_U
WARNING
●Do not attach anything to areas
such as a door, windshield, side
windows, front or rear pillar, roof
side rail and assist grip.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●If a vinyl cover is put on the area
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors. Doing so can cause
the SRS airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or win-
dow to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, removal, disassem-
bly and repair of the SRS air-
bags
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers
Page 44 of 568

441-1. For safe use
HIGHLANDER_U
“PASS AIR BAG ON” indica-
tor light
Vehicles with a 12.3-inch dis-
playSRS warning light
Driver’s and front passen-
ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-
tor light
“PASS AIR BAG ON” indica-
tor light
WARNING
■Front passenger occupant
classification system precau-
tions
Observe the following precautions
regarding the front passenger
occupant classification system.
Failure to do so may cause death
or serious injury.
●Wear the seat belt properly.
●Make sure the front passenger’s
seat belt plate has not been left
inserted into the buckle before
someone sits in the front pas-
senger seat.
●Make sure the “PASS AIR BAG
OFF” indicator light is not illumi-
nated when using the seat belt
extender for the front passenger
seat. If the “PASS AIR BAG
OFF” indicator light is illumi-
nated, disconnect the extender
tongue from the seat belt
buckle, and reconnect the seat
belt. Reconnect the seat belt
extender after making sure the
“PASS AIR BAG ON” indicator
light is illuminated. If you use
the seat belt extender while the
“PASS AIR BAG OFF” indicator
light is illuminated, the SRS air-
bags for the front passenger will
not activate, which could cause
death or serious injury in the
event of a collision.
●Do not apply a heavy load to the
front passenger seat or equip-
ment (e.g. seatback pocket).
●Do not put weight on the front
passenger seat by putting your
hands or feet on the front pas-
senger seat seatback from the
rear passenger seat.
●Do not let a rear passenger lift
the front passenger seat with
their feet or press on the seat-
back with their legs.
●Do not put objects under the
front passenger seat.
Page 51 of 568

511-2. Child safety
1
For safety and security
HIGHLANDER_U
WARNING
●Toyota strongly urges the use of
a proper child restraint system
that conforms to the weight and
size of the child, installed on the
second seat. According to acci-
dent statistics, the child is safer
when properly restrained in the
second seat than in the front
seat.
●Holding a child in your or some-
one else’s arms is not a substi-
tute for a child restraint system.
In an accident, the child can be
crushed against the windshield
or between the holder and the
interior of the vehicle.
■Handling the child restraint
system
If the child restrain t system is not
properly fixed in place, the child or
other passengers may be seri-
ously injured or even killed in the
event of sudden braking, sudden
swerving, or an accident.
●If the vehicle were to receive a
strong impact from an accident,
etc., it is possible that the child
restraint system has damage
that is not readily visible. In
such cases, do not reuse the
restraint system.
●Make sure you have complied
with all installation instructions
provided with the child restraint
system manufacturer and that
the system is properly secured.
●Keep the child restraint system
properly secured on the seat
even if it is not in use. Do not
store the child restraint system
unsecured in the passenger
compartment.
●If it is necessary to detach the
child restraint sy stem, remove it
from the vehicle or store it
securely in the luggage com-
partment.
Page 186 of 568

1864-1. Before driving
HIGHLANDER_U
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) — (Total weight of
occupants)
Steps for Determining Correct
Load Limit —
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 − 750 (5
150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.189)
Cargo capacity
Total load capacity (vehicle
capacity weight) ( P.500)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
Capacity and distribution
Calculation formula for
your vehicle
Page 187 of 568

1874-1. Before driving
4
Driving
HIGHLANDER_U
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A =Weight of people
*2: B =Total load capacity
*3: C =Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D =Additional weight of people
*5: E =Available cargo and luggage load
As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.
WARNING
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles containing gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so may prevent the
pedals from being depressed
properly, may block the driver’s
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack cargo and luggage
in the luggage compartment
higher than the seatbacks.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyone to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened.
●Do not place cargo or luggage
in or on the following locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
■Capacity and distribution
●Do not exceed the maximum
axle weight rati ng or the total
vehicle weight rating.
Page 188 of 568

1884-1. Before driving
HIGHLANDER_U
WARNING
●Even if the total load of occu-
pant’s weight and the cargo
load is less than the total load
capacity, do not apply the load
unevenly. Improper loading may
cause deterioration of steering
or braking control which may
cause death or serious injury.
■When using a roof luggage
carrier (vehicles with roof
rails)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. (
P.500)
●Before driving, make sure the
cargo is securely fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and result in death or
serious injury.
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 165 lb. (75 kg)
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo
Be careful not to scratch the sur-
face of the moon roof or pan-
oramic moon roof.
Page 189 of 568

1894-1. Before driving
4
Driving
HIGHLANDER_U
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.431)
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, trailer weight rat-
ing and cargo capacity.
Total load capacity (vehicle
capacity weight): P.500
Total load capacity means the
combined weight of occupants,
cargo and luggage.
Seating capacity: P.500
Seating capacity means the max-
imum number of occupants
whose estimated average weight
is 150 lb. (68 kg) per person.
TWR (Trailer Weight Rat-
ing): P.195, 500
TWR means the maximum gross
trailer weight (trailer weight plus
its cargo weight) that your vehicle
is able to tow.
Cargo capacity
Cargo capacity may increase or
decrease depending on the
weight and the number of occu-
pants.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to
the tires, but also degrade steer-
ing and braking ability, resulting in
an accident.
Page 191 of 568

1914-1. Before driving
4
Driving
HIGHLANDER_U
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regulations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transaxle,
transfer [AWD models], rear differ-
ential [AWD models] or wheel bear-
ing), Toyota recommends that you
do not tow a trailer until the vehicle
has been driven for over 500 miles
(800 km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 50 mph
(80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more fr equent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize.
(if enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.)
●After the trailer swaying has
stopped:
• Stop in a safe pl ace. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that
swaying of the towing vehicle-trailer
increases as speed increases.
Page 192 of 568

1924-1. Before driving
HIGHLANDER_U
WARNING
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●If the gross trailer weight is over
2000 lb. (900 kg), a sway con-
trol device with sufficient capac-
ity is required.
●If the gross trailer weight is over
5000 lb. (2200 kg), a weight dis-
tributing hitch with sufficient
capacity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set forth in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerky, abrupt or
sharp turns.
●Do not apply the brakes sud-
denly as you may skid, resulting
in jackknifing and loss of vehicle
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use the following sys-
tems when trailer towing.
• Dynamic radar cruise control with full-speed range
• LTA (Lane Tracing Assist)
• PCS (Pre-Collision System)
• BSM (Blind Spot Monitor) (if equipped)
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer in stability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Vehicles with a compact spare
tire: Do not tow a trailer when
the compact spare tire is
installed on your vehicle.