service TOYOTA HIGHLANDER 2023 User Guide

3265-1. Using the air conditioning system and defogger
■When an odor comes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P. 4 0 8
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the location shown in
the following illustration.
●The meaning of each symbol on
the label are as follows:
■Customization
Some functions can be customized.
(  P.494)
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.
■When the windshield wiper
de-icer is operating
Do not touch the glass at lower
part of the windshield or to the
side of the front p illars when the
windshield wiper de-icer is on.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.

369
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 370
Cleaning and protecting the vehicle interior ........... 373
6-2. Maintenance Maintenance requirements.................................. 376
General maintenance.. 378
Emission inspection and maintenance (I/M) pro-
grams ........................ 380
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 382
Hood ........................... 384
Positioning a floor jack .................................. 385
Engine compartment ... 386
Tires ............................ 393
Tire inflation pressure.. 405
Wheels ......... ...............407
Air conditioning filter .... 408
Electronic key battery.. 410
Checking and replacing fuses.......................... 412
Headlight aim .............. 414
Light bulbs................... 415

3786-2. Maintenance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the engine is running
Turn the engine off and ensure
that there is adequate ventilation
before performing maintenance
checks.
Engine compartment
ItemsCheck points
BatteryCheck the connec-
tions. ( P.391)
Brake fluid
Is the brake fluid at
the correct level?
( P.390)
Engine coolant
Is the engine cool-
ant at the correct
level? ( P.389)
Engine oil
Is the engine oil at
the correct level?
( P.386)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.390)
Washer fluid
Is there sufficient
washer fluid?
( P.392)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Automatic
transmission
“Park” mecha-
nism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points

3806-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the battery is discon-
nected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:

3886-3. Do-it-yourself maintenance
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■If the oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any engine
oil from the engine cover as soon as
possible using a neutral detergent.
Do not use an organic solvent such
as brake cleaner.
■After changing the engine oil
The engine oil maintenance data
should be reset. Perform the follow-
ing procedures:
7-inch display
1 Select of the multi-informa-
tion display.
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, se lect “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
12.3-inch display
1 Select of the multi-informa-
tion display. 2
Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, select “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-inform ation display
when the reset procedure has
been completed.
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe and acceptable
manner. Do not dispose of used
oil and filters in h ousehold trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the reach of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.

3996-3. Do-it-yourself maintenance
6
Maintenance and care
■The tire pressure warning
system must be initialized
in the following circum-
stances:
 When the tire inflation pres-
sure is changed such as when changing traveling
speed.
 When the tire inflation pres-
sure is changed such as
when the tire size is changed.
 When rotating the tires.
 After registering the ID codes.
( P.401)
When the tire pressure warning
system is initialized, the current
tire inflation pressure is set as
the benchmark pressure.
■How to initialize the tire
pressure warning system
7-inch display
1 Park the vehicle in a safe
place and turn the engine
switch off.
Initialization cannot be performed
while the vehicle is moving.
2Adjust the tire inflation pres-
sure to the specified cold tire
inflation pressure level.
( P.479)
Make sure to adjust the tire pres-
sure to the specifie d cold tire infla-
tion pressure level. The tire
pressure warning system will oper-
ate based on this pressure level.
3Turn the engine switch to
ON.
4 Select of the multi-infor-
mation display.
5 Press or of the meter
control switch, select and
then press and hold .
NOTICE
■Repairing or replacing tires,
wheels, tire pressure warn-
ing valves, transmitters and
tire valve caps
●When removing or fitting the
wheels, tires or the tire pressure
warning valves and transmit-
ters, contact your Toyota dealer
as the tire pr essure warning
valves and transmitters may be
damaged if not handled cor-
rectly.
●Make sure to install the tire
valve caps. If the tire valve caps
are not installed, water could
enter the tire pressure warning
valves and the tire pressure
warning valves could be bound.
●When replacing ti re valve caps,
do not use tire valve caps other
than those specified. The cap
may become stuck.
■To avoid damage to the tire
pressure warning valves and
transmitters
When a tire is repaired with liquid
sealants, the tire pressure warn-
ing valve and transmitter may not
operate properly. If a liquid seal-
ant is used, contact your Toyota
dealer or other qualified service
shop as soon as possible. Make
sure to replace the tire pressure
warning valve and transmitter
when replaci ng the tire. (P.398)
Initializing the tire pres-
sure warning system

4076-3. Do-it-yourself maintenance
6
Maintenance and care
When replacing wheels, care
should be taken to ensure that
they are equivalent to those
removed in load capacity, diam-
eter, rim width and inset
*.
Replacement wheels are avail-
able at your Toyota dealer.
*: Conventionally referred to as off- set.
Toyota does not recommend
using the following:
 Wheels of different sizes or
types
 Used wheels
 Bent wheels that have been
straightened
■When replacing wheels
The wheels of your vehicle are
equipped with tire pressure warning
valves and transmitters that allow
the tire pressure warning system to
provide advance warning in the
event of a loss in tire inflation pres-
sure. Whenever wheels are
replaced, tire pressure warning
valves and transmitters must be
installed. ( P.398)
Wheels
If a wheel is bent, cracked or
heavily corroded, it should
be replaced. Otherwise, the
tire may separate from the
wheel or cause a loss of
handling control.
Wheel selection
WARNING
■When replacing wheels
●Do not use wheels that are a dif-
ferent size from those recom-
mended in the Owner’s Manual,
as this may result in a loss of
handling control.
●Never use an inner tube in a
leaking wheel which is designed
for a tubeless tire.
Doing so may result in an acci-
dent, causing death or serious
injury.
■When installing the wheel
nuts
Never use oil or grease on the
wheel bolts or wheel nuts.
Oil and grease may cause the
wheel nuts to be excessively tight-
ened, leading to bolt or disc wheel
damage. In addition, the oil or
grease can cause the wheel nuts
to loosen and the wheel may fall
off, causing an accident and
resulting in death or serious injury.
Remove any oil or grease from
the wheel bolts or wheel nuts.
■Use of defective wheels pro-
hibited
Do not use cracke d or deformed
wheels. Doing so could cause the
tire to leak air during driving, pos-
sibly causing an accident.
NOTICE
■Replacing tire pressure warn-
ing valves and transmitters
●Because tire repair or replace-
ment may affect the tire pres-
sure warning valves and
transmitters, make sure to have
tires serviced by your Toyota
dealer or other qualified service
shop. In additio n, make sure to
purchase your tire pressure
warning valves and transmit-
ters at your Toyota dealer.

4277-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.206)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.

4627-2. Steps to take in an emergency
If the fuel filler door opener
switch cannot be operated,
remove the cover inside the
luggage compartment and
pull the lever to open the fuel
filler door.
If the fuel filler door
cannot be opened
If the fuel filler door opener
switch cannot be operated,
contact your Toyota dealer
to service the vehicle. In
case where refueling is
urgently necessary, the fol-
lowing procedure can be
used to open the fuel filler
door.
Opening the fuel filler
door
NOTICE
■When opening the fuel filler
door manually
●Do not open the fuel filler door
manually except in an emer-
gency. Fuel may overflow.
●Using the lever to open the fuel
filler door may not allow for an
adequate reduction in fuel tank
pressure before refueling. To
prevent fuel from spilling out,
turn the cap slowly when remov-
ing it.
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. The refore, fill the
fuel tank carefully and slowly.

4838-1. Specifications
8
Vehicle specifications
adversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
■If your engine knocks
●Consult your Toyota dealer.
●You may occasionally notice light
knocking for a short time while
accelerating or driving uphill. This
is normal and there is no need for
concern.
NOTICE
■Notice on fuel quality
●Do not use impro per fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasohol other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the l evel previously
stated will cause persistent
heavy knocking.
At worst, this will lead to engine
damage.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.
■Fuel-related poor driveability
If poor driveability (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.