maintenance TOYOTA HIGHLANDER HYBRID 2010 XU40 / 2.G Owners Manual

TABLE OF CONTENTS
1
1Before driving
Information on the hybrid system and adjusting and op-
erating features such as door locks, mirrors, and steer-
ing column.
2When drivingDriving, stopping and safe-driving information.
3Interior
featuresAir conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specificationsDetailed vehicle information.
7For ownersReporting safety defects for U.S. owners and seat belt
instructions for Canadian owners
IndexAlphabetical listing of information contained in this
manual.

1
2
3
4
5
6
7
5
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 414
Cleaning and protecting the vehicle interior............. 417
4-2. Maintenance Maintenance requirements ..................... 420
General maintenance.......... 422
Emission inspection and maintenance (I/M)
programs........................... 425
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 426
Hood ................................... 430
Positioning a floor jack ........ 432
Engine compartment ........... 434
Tires .................................... 449
Tire inflation pressure ......... 457
Wheels ................................ 460
Air conditioning filter............ 462
Electronic key battery.......... 465
Checking and replacing fuses ................................. 468
Light bulbs........................... 479 5-1. Essential information
Emergency flashers............ 492
If your vehicle needs to be towed........................... 493
If you think something is wrong ............................ 499
Event data recorder ............ 500
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 502
If a warning message is displayed .......................... 511
If you have a flat tire ........... 512
If the hybrid system will not start ............................ 524
If the shift lever cannot be shifted from P ................... 526
If you lose your keys........... 527
If the electronic key does not operate properly ......... 528
If the 12-volt battery is discharged........................ 530
If your vehicle overheats .... 534
If the vehicle becomes stuck ................................. 538
4Maintenance and care5When trouble arises

TABLE OF CONTENTSIndex
6
6-1. SpecificationsMaintenance data (fuel, oil level, etc.) ........... 540
Fuel information ................. 554
Tire information .................. 557
6-2. Customization Customizable features ....... 569
6-3. Initialization Items to initialize................. 572
Reporting safety defects for U.S. owners ................ 574
Seat belt instructions for Canadian owners
(in French) ........................ 575
Abbreviation list........................ 578
Alphabetical index .................... 579
What to do if... .......................... 589
6Vehicle specifications
7For owners
Index

32 1-1. Hybrid system
●To help prevent the 12-volt battery from becoming discharged, drive the
vehicle at least once a month, and operate the accessories only when
the “READY” indicator is on. When parking the vehicle, make sure the
doors is closed and all lights are turned off.
■ After the 12-volt battery has di scharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. Always put the shift lever in P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating, and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) behind
the rear seat when the hybrid system starts or stops.
● Sounds may be heard from the transaxle when the hybrid system starts
or stops, or while the vehicle is idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when you press the
brake pedal.
● Vibration may be felt when the gasoline engine starts or stops.
● You may hear cooling fan sounds coming from the air intake vents below
the second seat.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and
disposal. Do not dispose of the vehicle yourself.

126
1-7. Theft deterrent system
Immobilizer system
■System maintenance
The vehicle has a maintenance-free type of immobilizer system.
■ Conditions that may cause the system to malfunction
●If the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
The vehicle's keys have built-in tran sponder chips that prevent the
hybrid system from starting if the key has not been previously regis-
tered in the vehicle's on-board computer.
Never leave the keys inside the vehicle when you leave the vehicle.
Vehicles without navigation system
The indicator light flashes after
the “POWER” switch has been
turned OFF to indicate that the
system is operating.
Vehicles with navigation system
The indicator light flashes after
the “POWER” switch has been
turned OFF to indicate that the
system is operating.

232 2-5. Driving information
NOTICE
■To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
●Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle w ill cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the river bed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulate d in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.

249
2-5. Driving information
2
When driving
■
Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance
due to the additional load. (See “Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approxi-
mately 600 miles (1000 km) of trailer towing.
CAUTION
■Trailer towing precautions
●Follow all the instructions described in this section. Failure to do so could
cause an accident resulting in death or serious injury.
● Exceeding the towing capacity, GVWR or GAWR can cause an accident
resulting in death or serious personal injuries.
■ To avoid accident or injury
●Do not exceed 45 mph (72 km/h) or the posted towing speed limit, which-
ever is lower. As instability (swaying) of the towing vehicle-trailer combina-
tion increases as speed increases, exceeding 45 mph (72 km/h) may
cause loss of control.
● Do not exceed the trailer hitch assembly weight, gross vehicle weight,
gross axle weight and trailer tongue load capacities.
● Never load more weight in the back than in the front of the trailer. About
60% of the load should be in the front half of the trailer, and the remaining
40% in the rear.
● Do not use cruise control when you are towing.
● Slow down and downshift before descending steep or long downhill
grades. Do not make sudden downshifts.
● Avoid holding the brake pedal down too long or applying the brakes too
frequently. This could cause the brakes to overheat and result in reduced
braking efficiency.
● Do not tow the vehicle with the compact spare tire installed.

Maintenance and care4
413
4-1. Maintenance and careCleaning and protecting the vehicle exterior......... 414
Cleaning and protecting the vehicle interior.......... 417
4-2. Maintenance Maintenance requirements .................. 420
General maintenance....... 422
Emission inspection and maintenance (I/M)
programs........................ 425 4-3. Do-it-yourself
maintenance
Do-it-yourself service precautions .................... 426
Hood ................................ 430
Positioning a floor jack ..... 432
Engine compartment ........ 434
Tires ................................. 449
Tire inflation pressure ...... 457
Wheels ............................. 460
Air conditioning filter......... 462
Electronic key battery....... 465
Checking and replacing fuses .............................. 468
Light bulbs........................ 479

414
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
●Before washing the vehicle, do the following.
• Fold the mirrors back.
• Turn the power back door system off.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door on your vehicle is closed
properly.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

415
4-1. Maintenance and care
4
Maintenance and care
■
Aluminum wheels
Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
■ To prevent deteriorati on and body corrosion
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects or insect droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
CAUTION
■Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.