fuel TOYOTA HIGHLANDER HYBRID 2011 XU40 / 2.G Warranty And Maintenance Guide

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THE NEW WORLD OFANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped with
an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the key
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
WARRANTY
Introduction5

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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 20,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 13-14.
•Battery control module (battery
voltage sensor)
• Hybrid battery
• Hybrid control module (power
management control module)
• Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
New Vehicle Limited Warranty
WARRANTY
12Your Warranties in Detail

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent
in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
• Air/fuel ratio feedback control system
• Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
• Intake manifold and intake air surge
tank
Catalyst System
•Catalytic converter and protector
(8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
•
Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail17

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Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Maine, Maryland,
Massachusetts, New Jersey, New
Mexico, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are
the other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 16).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2011 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
22Your Warranties in Detail

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent
in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air/Fuel Metering System
• Air fuel ratio sensor
• Engine control computer (engine
control module)
• Fuel pump
• Injector
• Throttle body
Air Induction System
•Intake manifold and intake air surge
tank
Catalyst System
•Exhaust center pipe (including
catalytic converter)
• Exhaust manifold (including manifold
converter)
Evaporative Control System
•Charcoal canister
• Fuel tank
California Emission Control Warranty
WARRANTY
24Your Warranties in Detail

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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
3
__ Drive shaft boots
__ Engine/Inverter coolant4
__ Exhaust pipes and mountings
__ Front differential oil __ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect thickness measurement and disc runout.4Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log39

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60,000 miles or 72 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
3
__ Drive belts4
__ Drive shaft boots
__ Engine/Inverter coolant5
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace automatic transmission fluidReplace front differential oilReplace rear differential oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect thickness measurement and disc runout.4Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log43

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90,000 miles or 108 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
3
__ Drive belts
__ Drive shaft boots
__ Engine/Inverter coolant
4
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect thickness measurement and disc runout.4Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log47

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120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
4
__ Drive belts
__ Drive shaft boots
__ Engine/Inverter coolant
5
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace automatic transmission fluidReplace front differential oilReplace rear differential oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log51

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Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts as
necessary.
Front and Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts as
necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis and
Body
Re-tighten the seat-mounting bolts and
front/rear suspension member retaining
bolts to specified torque.
Radiator, Condenser and/or
Intercooler
Inspect for debris, corrosion and signs of
damage. Have any problem repaired
immediately by a qualified technician.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.
Steering Gear Box
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for
deterioration, cracks and damage. Replace
any damaged parts. A qualified technician
should perform these operations.
Tire Rotation
Tires should be rotated according to the
instructions in the
Owner’s Manual.When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Explanation of Maintenance Items
54Maintenance Log
MAINTENANCE