engine TOYOTA HIGHLANDER HYBRID 2012 XU40 / 2.G Owners Manual

TABLE OF CONTENTSIndex
2
1-1. Hybrid systemHybrid system ...................... 32
1-2. Key information Keys ..................................... 44
1-3. Opening, closing and locking the doors
Smart key system................. 46
Wireless remote control ....... 59
Side doors ............................ 65
Back door ............................. 70
Glass hatch .......................... 79
1-4. Adjustable components (seats, mirrors,
steering wheel)
Front seats ........................... 83
Rear seats ............................ 86
Head restraints ..................... 94
Seat belts ............................. 97
Steering wheel ................... 104
Anti-glare inside rear view mirror ................................ 105
Outside rear view mirrors .............................. 108
1-5. Opening and closing the windows and moon roof
Power windows .................. 110
Moon roof ........................... 113 1-6. Refueling
Opening the fuel tank cap .................................... 118
1-7. Theft deterrent system Immobilizer system ............. 123
Alarm .................................. 126
Theft prevention labels (U.S.A.)............................. 130
1-8. Safety information Correct driving posture ....... 131
SRS airbags ....................... 133
Front passenger occupant classification system ......... 145
Child restraint systems ....... 151
Installing child restraints ..... 155
2-1. Driving procedures Driving the vehicle .............. 168
Power (ignition) switch........ 179
Engine (ignition) switch....... 184
EV-Drive Mode ................... 188
Transmission ...................... 190
Turn signal lever ................. 193
Parking brake ..................... 194
Horn .................................... 195
1Before driving
2When driving

1
2
3
4
5
6
7
5
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 442
Cleaning and protecting the vehicle interior............. 445
4-2. Maintenance Maintenance requirements ..................... 448
General maintenance.......... 450
Emission inspection and maintenance (I/M)
programs........................... 453
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 454
Hood ................................... 458
Positioning a floor jack ........ 460
Engine compartment ........... 462
12-volt battery ..................... 473
Tires .................................... 477
Tire inflation pressure ......... 485
Wheels ................................ 488
Air conditioning filter............ 491
Wireless remote control/ electronic key battery ........ 494
Checking and replacing fuses ................................. 497
Light bulbs........................... 510 5-1. Essential information
Emergency flashers............ 520
If your vehicle needs to be towed........................... 521
If you think something is wrong ............................ 527
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 528
If a warning message is displayed .......................... 538
If you have a flat tire ........... 539
If the hybrid system will not start ............................ 552
If the shift lever cannot be shifted from P ................... 554
If you lose your keys/ wireless remote control
transmitter ........................ 555
If the electronic key does not operate properly ......... 556
If the 12-volt battery is discharged........................ 558
If your vehicle overheats .... 562
If the vehicle becomes stuck ................................. 566
If your vehicle has to be stopped in an
emergency ....................... 567
4Maintenance and care5When trouble arises

18
B
Talk switch* P. 373
Pictorial indexInstrument panel
Audio remote control switches P. 349
Climate remote control switches  P. 303
Cruise control switch
P. 226Telephone switch* P. 373
Engine (ignition) switch
(vehicles without smart
key system)
P. 184
“DISP” switch P. 203

26
Vehicle control and operation data recording
Your Toyota is equipped with sophisticated computers that record certain
information about your vehicle’s operation, such as:
• Engine speed
• Motor speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The data recorded varies according to the grade level and options the vehi-
cle is equipped with. The computers do not record conversations, sound or
pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner

27
●Event data recorder
Your vehicle has computers that monitor and control certain aspects of your
vehicle. These computers assist in driving and maintaining optimal vehicle
performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or near crash event.
The SRS airbag sensor assembly contains the EDR. In a crash or near crash
event, this device may record the following information:
• Engine speed
• Whether the brake pedal was depressed or not
• Vehicle speed
• To what extent the accelerator pedal was depressed
• The transmission shift position
• Whether the driver and front passenger wore seat belts or not
• Driver’s seat position
• SRS airbag deployment data
• SRS airbag system diagnostic data
• Front passenger’s occupant classification
The information above is intended to be used for the purpose of improving
vehicle safety performance. Unlike general data recorders, the EDR does
not record sound data such as conversation between passengers.
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained
• Officially requested to by the police or other authorities
• Necessary, for use as a defense for Toyota in a lawsuit
• Ordered to by a court of law
However, if necessary, Toyota will:
• Use the data for research on Toyota vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing details of the vehicle owner, and that only when deemed necessary
• Disclose summarized data cleared of vehicle identification information to a non-Toyota organization for research purposes

32
1-1. Hybrid system
Hybrid system
Your vehicle is a hybrid vehicle. It has characteristics different from
conventional vehicles. Be sure you are closely familiar with the char-
acteristics of your vehicle, and operate with care.
The hybrid system combines a gasoline engine and an electric
motor (traction motor) according to driving conditions, improving
fuel efficiency and reducing exhaust emissions.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
■ When stopped/during start-off
The gasoline engine stops when the vehicle is stopped. During
start-off, the electric motor (tra ction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine
is stopped and the motor is used.

33
1-1. Hybrid system
1
Before driving
■
Regenerative braking
The motor generator converts kinetic energy to electric energy when:
●The accelerator pedal is released.
● The brake pedal is depressed with the shift lever in D or R.
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
●During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● During low or high hybrid battery (traction battery) temperature
● When the heater is switched on
■ Charging the hybrid battery (traction battery)
●As the gasoline engine charges the hybrid battery (traction battery), the
battery does not need to be charged from an outside source. However, if
the vehicle is left parked for a long time the hybrid battery will slowly dis-
charge. For this reason, be sure to drive the vehicle at least once every
several months for at least 30 minutes or 10 miles (16 km). If the hybrid
battery becomes fully discharged and you are unable to jump-start the
vehicle with the 12-volt battery, contact your Toyota dealer.
■ During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery as necessary.
■ When accelerating sharply
The power of the hybrid battery (traction battery) is added via
electric motor (traction motor) to that of the gasoline engine.
■ When braking (regenerative braking)
The electric motor (traction mo tor) charges the hybrid battery
(traction battery).

34 1-1. Hybrid system
●If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. When driving in heavy traffic, operate the vehicle with the shift
lever in D to avoid discharging the battery.
● To help prevent the 12-volt battery from becoming discharged, drive the
vehicle at least once a month, and operate the accessories only when
the “READY” indicator is on. When parking the vehicle, make sure the
doors is closed and all lights are turned off.
■ Charging the 12-volt battery
P. 560
■ After the 12-volt battery has di scharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. Always shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating, and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) under the
rear seat when the hybrid system starts or stops.
● Sounds from the hybrid system may be heard when the back door is
open.
● Sounds may be heard from the hybrid transmission when the engine is
started or stopped, or while the engine is idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal
is depressed or accelerator is loosened.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents under the rear
seat.

38 1-1. Hybrid system
When the vehi-
cle is powered
by both the gas-
oline engine and
the electric
motor (traction
motor)
When the vehi-
cle is powered
by the gasoline
engine
When the vehi-
cle is charging
the hybrid bat-
tery (traction
battery)
When there is
no energy flow
Hybrid battery
(traction bat-
tery) statusLow
Full Low Full
Navigation system screenMulti-information
display

67
1-3. Opening, closing and locking the doors
1
Before driving
Automatic door locking and unlocking systems
The following functions can be set or canceled:
To switch between setting and canceling, follow the procedure
below: Vehicles without smart key system:
Close all the doors and turn the engine switch to the “ON”
position. (Perform step 2 within 10 seconds.)
Vehicles with smart key system:
Close all the doors and set the “POWER” switch to ON mode.
(Perform step 2 within 10 seconds.)
FunctionOperation
Shift position linked
door locking functionShifting the shift lever out of P locks all
doors.
Shift position linked
door unlocking functionShifting the shift lever to P unlocks all doors.
Speed linked door lock-
ing functionAll the doors are locked when the vehicle
speed is approximately 12 mph (20 km/h) or
higher.
Driver's door linked door
unlocking function
(
vehicles without smart
key system
)
All the doors are unlocked when the driver's
door is opened within 10 seconds after turning
the engine switch to “ACC” or “LOCK”.
Driver's door linked door
unlocking function
(
vehicles with smart key
system
)
All the doors are unlocked when the driver's
door is opened within 10 seconds after turning
the “POWER” switch off.
STEP1