child restraint TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display (4.2-inch display)................. 92
Multi-information display (7-inch display)............................. 102
Head-up display ................. 112
Energy monitor/consumption screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r

ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

23
HIGHLANDER HV_U
1
1
For safety and security
For safety and security
.1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 34
Front passenger occupant classification system .... 43
Exhaust gas precautions ..................................... 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 71
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........79
Alarm.............................. 81

261-1. For safe use
HIGHLANDER HV_U
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.27)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.50)
Make sure that you can see
backward clearly by adjusting
the inside and outside rear view
mirrors properly. ( P.166, 167,
177)
WA R N I N G
■For safe driving
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●D o n ot pla ce a cu sh ion b etw ee n
the driver or passenger and the
seatback. A cushion may pre-
vent correct pos ture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats. Objects placed
under the front seats may
become jammed in the seat
tracks and stop the seat from
locking in place . This may lead
to an accident and the adjust-
ment mechanism may also be
damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors

271-1. For safe use
HIGHLANDER HV_U
1
For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat
belts before driving the
vehicle.
WA R N I N G
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident. Failure
to do so may cause death or seri-
ous injury.
■Wearing a seat belt
●Ensure that all passengers wear
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used
by one person only. Do not use
a seat belt for more than one
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat
and always use a seat belt
and/or an appropriate child
restraint system.
●To achieve a p roper seating
position, do not recline the seat
more than necessary. The seat
belt is most effective when the
occupants are sitting up straight
and well back in the seats.
●Do not wear the shoulder belt
under your arm.
●Always wear your seat belt low
and snug across your hips.
■Pregnant women
Obtain medical advice and wear
the seat belt in the proper way.
(
P. 2 8 )
Women who are pregnant should
position the lap belt as low as
possible over the hips in the same
manner as other occupants,
extending the shoulder belt com-
pletely over the shoulder and
avoiding belt contact with the
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant
woman, but also the fetus could
suffer death or se rious injury as a
result of sudden braking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear
the seat belt in the proper way.
(
P. 2 8 )
■When children are in the vehi-
cle
P. 5 9
■Seat belt damage and wear
●Do not damage the seat belts
by allowing the belt, plate, or
buckle to be jammed in the
door.

281-1. For safe use
HIGHLANDER HV_U
Extend the shoulder belt so
that it comes fully over the
shoulder, but does not come
into contact with the neck or
slide off the shoulder.
 Position the lap belt as low as possible over the hips.
 Adjust the position of the
seatback. Sit up straight and
well back in the seat.
 Do not twist the seat belt.
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold the child restraint system
(CRS) firmly. To free the belt again,
fully retract the belt and then pull the
belt out once more. ( P. 5 0 )
■Child seat belt usage
The seat belts of your vehicle were
principally designed for persons of
adult size.
●Use a child restraint system
appropriate for the child, until the
child becomes large enough to
properly wear the vehicle’s seat
belt. ( P. 5 0 )
●When the child becomes large
enough to properl y wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage.
(  P. 2 7 )
■Seat belt extender
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt
extender is available from your Toy-
ota dealer free of charge.
WA R N I N G
●Inspect the seat belt system
periodically. Check for cuts,
fraying, and loose parts. Do not
use a damaged seat belt until it
is replaced. Damaged seat belts
cannot protect an occupant
from death or se rious injury.
●Ensure that the belt and plate
are locked and the belt is not
twisted. If the seat belt does not
function correctly, immediately
contact your Toyota dealer.
●Replace the seat assembly,
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no
obvious damage.
●Do not attempt to install,
remove, modify, disassemble or
dispose of the seat belts. Have
any necessary repairs carried
out by your Toyota dealer. Inap-
propriate handling may lead to
incorrect operation.
Correct use of the seat
belts

291-1. For safe use
HIGHLANDER HV_U
1
For safety and security
1 To fasten the seat belt, push
the plate into the buckle until
a click sound is heard.
2 To release the seat belt,
press the release button .
■When not using the rear seat
belts
Pass the outer seat belts through
the seat belt hangers and secure
the seat belt plat es to prevent the
shoulder belts from being damaged.
Second seat belts
Third seat belts
WA R N I N G
■Using a seat belt extender
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident. Failure
to do so may cause death or seri-
ous injury.
●Do not wear the seat belt
extender if you can fasten the
seat belt without the extender.
●Do not use the seat belt
extender when installing a child
restraint system because the
belt will not securely hold the
child restraint system, increas-
ing the risk of death or serious
injury in the event of an acci-
dent.
●The personalized extender may
not be safe on another vehicle,
when used by another person,
or at a different seating position
other than the one originally
intended.
NOTICE
■When using a seat belt
extender
When releasing the seat belt,
press on the buckle release but-
ton on the extender, not on the
seat belt. This helps prevent dam-
age to the vehicle interior and the
extender itself.
Fastening and releasing
the seat belt (except for
the third center seat)

411-1. For safe use
HIGHLANDER HV_U
1
For safety and security
WA R N I N G
●Improperly seated and/or
restrained infants and children
can be killed or seriously injured
by a deploying airbag. An infant
or child who is too small to use
a seat belt should be properly
secured using a child restraint
system. Toyota strongly recom-
mends that all in fants and chil-
dren be placed in the rear seats
of the vehicle and properly
restrained. The rear seats are
safer for infants and children
than the front pa ssenger seat.
(
P. 5 0 )
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put thei r head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.

451-1. For safe use
HIGHLANDER HV_U
1
For safety and security
WA R N I N G
●Do not recline the front passen-
ger seatback so far that it
touches a rear seat. This may
cause the “PASS AIR BAG
OFF” indicator lig ht to be illumi-
nated, which indicates that the
SRS airbags for the front pas-
senger will not act ivate in the
event of a severe accident. If
the seatback touches the rear
seat, return the seatback to a
position where it does not touch
the rear seat. Keep the front
passenger seatback as upright
as possible when the vehicle is
moving. Reclining the seatback
excessively may lessen the
effectiveness o f the seat belt
system.
●If an adult sits in the front pas-
senger seat, the “PASS AIR
BAG ON” indicator light is illumi-
nated. If the “PASS AIR BAG
OFF” indicator is illuminated,
ask the passen ger to sit up
straight, well back in the seat,
feet on the floor, and with the
seat belt worn correctly. If the
“PASS AIR BAG OFF” indicator
still remains illuminated, either
ask the passenger to move to
the rear seat, or if that is not
possible, move the front pas-
senger seat fully rearward.
●When it is unavoidable to install
a forward-facing child restraint
system on the fr ont passenger
seat, install the child restraint
system on the fr ont passenger
seat in the proper order.
(
P. 5 2 )
●Do not modify or remove the
front seats.
●Do not kick the front passenger
seat or subject it to severe
impact. Otherwise, the SRS
warning light m ay come on to
indicate a malfu nction of the
front passenger occupant clas-
sification system. In this case,
contact your Toyota dealer
immediately.
●Child restraint systems installed
on the rear seat should not con-
tact the fron t seatbacks.
●Do not use a seat accessory,
such as a cushion and seat
cover, that covers the seat
cushion surface.
●Do not modify or replace the
upholstery of the front seat.

461-1. For safe use
HIGHLANDER HV_U
■Adult*1
■Child*4
■Child restraint system with infant*5
Condition and operation in the front passenger occupant
classification system
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG ON”
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagActivated
Front passenger seat cushion air- bagActivated*2 or
deactivated
*3
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG OFF” or “PASS
AIR BAG ON”
*4
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagDeactivated or
activated
*4
Front passenger seat cushion air- bagDeactivated or
activated
*4, 2
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG
OFF”
*6
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbag
DeactivatedFront passenger seat cushion air- bag

471-1. For safe use
HIGHLANDER HV_U
1
For safety and security
■Unoccupied
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smaller
adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenge r does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors
which may affect this can be the physique or posture.
*5: Never install a rear-facing ch ild restraint system on the front passenger
seat. A forward-facing child restraint system should only be in stalled on
the front passenger sea t when it is unavoidable. ( P.50)
*6: In case the indicator light is not illuminated, consult this m anual on how
to install the child restr aint system properly. (P. 5 2 )
Indicator/warning
light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG OFF”
SRS warning light
OffDriver’s and front passenger’s seat belt reminder light
Devices
Front passenger airbag
DeactivatedSeat cushion airbag in the front passenger side
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG OFF”
SRS warning lightOn
Driver’s and front passenger’s seat belt reminder lightOff
Devices
Front passenger airbag
DeactivatedFront passenger seat cushion air- bag