TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

QUICK
REFERENCE
GUIDE
2020

HIGHLANDER HV 2020
This Quick Reference Guide is a summary of basic vehicle
operations. It contains brief descriptions of fundamental
operations so you can locate and use the vehicle’s main
equipment quickly and easily.
The Quick Reference Guide is not intended as a substitute for
the Owner’s Manual located in your vehicle’s glove box. We
strongly encourage you to review the Owner’s Manual and
supplementary manuals so you will have a better understanding
of your vehicle’s capabilities and limitations.
Your dealership and the entire staff of Toyota Motor North
America, Inc. wish you many years of satisfied driving in your
new Highlander HV.
A word about safe vehicle operations
This Quick Reference Guide is not a full description of Highlander HV
operations. Every Highlander HV owner should review the Owner’s Manual that
accompanies this vehicle.
Pay special attention to the boxed information highlighted in color throughout
the Owner’s Manual. Each box contains safe operating instructions to \
help you
avoid injury or equipment malfunction.
All information in this Quick Reference Guide is current at the time of \
printing.
Toyota reserves the right to make changes at any time without notice.

OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
1
INDEX
Engine maintenance 11
Fuel tank door release & cap
10
Hood release
10
Indicator symbols
6-7
Instrument cluster
5
Instrument panel
2-4
Instrument panel light control
11
Keyless entry1,2 8-9
Smart Key system1,2 9
OVERVIEW
FEATURES & OPERATIONS FEATURES & OPERATIONS (continued)
SAFETY & EMERGENCY FEATURES TOYOTA SAFETY SENSE™ 2.0 (TSS 2.0)
Air conditioning/heating 29-31
Audio
25
Auto lock/unlock1 13
Bird’s Eye View Camera
with Perimeter Scan function
38
Blind Spot Monitor (BSM) and
Rear Cross Traffic Alert (RCTA)
37
Clock
23
Door locks1,2 13
Driver Easy Speak
33
Driving mode select switch
39
Electric parking brake
14
EV drive mode
33
Front and Rear Parking Assist
with Automated Braking
36
Garage door opener (HomeLink®)3 34
Head-up display (HUD)
23
Hybrid Synergy Drive System
12
Hybrid transmission
13
Intuitive parking assist
35
Lights1,2 & turn signals1 21
Moonroof1 16
Multi-Information Display (MID)2 22
Panoramic moonroof
16
Power Liftgate (back door)1,2 17
Power outlets-12V DC
27
Power outlets-120V AC
27
Qi wireless charger
26
Rear view monitor system
36
Seat adjustments-Front
18
Seat adjustments-Rear
19
Seat heaters/ventilators
32
Seats-Head restraints
18 Seats-Stowing & returning
3rd row seats
19
Steering lock release
15
Steering wheel switches &
telephone controls (Bluetooth
®) 24
Steering wheel-Heater
33
Tilt & telescopic steering wheel
15
Toyota multi-operation touch
28
Trail mode (AWD)
39
USB charge-ports
26
USB media port
24
Vehicle Stability Control (VSC)/
TRAC/Trailer Sway Control
OFF switch
37
Windows-Power1 15
Windshield wipers & washers1 20
Automatic High Beams (AHB)
55
Full-Range Dynamic Radar
Cruise Control (DRCC)
52-54
Lane Departure Alert with
Steering Assist (LDA w/SA)
44-47
Lane Tracing Assist (LTA)
48-51
Pre-Collision System with Pedestrian
Detection (PCS w/PD)
41-43
Quick overview-Toyota Safety
Sense™ 2.0 (TSS 2.0)
40
Road Sign Assist (RSA)
56
Sensors
41
BLUETOOTH® DEVICE
PAIRING SECTION 64-66
Floor mat installation
62
Rear door child safety locks
58
Safety Connect
60
Seat belts
57
Seat belts-3rd row center
57
Seat belts-Shoulder belt anchor
57
Spare tire & tools
59
Star Safety SystemTM 61-62
Tire Pressure Monitoring
(warning) System (TPMS)
58
1 Visit your Toyota dealer for information on customizing this feature.2 Programmable by customer. Refer to the Owner’s Manual for instructio\�ns and more information.3 HomeLink® is a registered trademark of Gentex Corporation.

2
Steering wheel controls
Audio control
switches2Audio volume
control switch2
Meter control switchesFull-Speed Range Dynamic Radar
Cruise Control (DRCC) vehicle-to-
vehicle distance buttonFull-Speed Range
DRCC switches
Voice command switch
2
Telephone switch2
Lane Tracing Assist (LTA)/Lane Departure
Alert with Steering Assist (LDA w/SA) switch
Tilt and telescopic steering
lock release lever
(below the steering wheel)
Headlight/turn signal/front fog light control
Meter/Multi-information display (MID)
Hood lock release lever Fuel tank door release lever
Power outlet-120V
switch
1
Heated steering
wheel switch1Windshield wiper
de-icer switch1
Heated steering
wheel switch1
Automatic High Beam
(AHB) switch
Automatic High Beam
(AHB) switch Power outlet-120V
switch
1
Birds Eye View Camera switch1,2
Power back
door switch
Power back
door switch
OVERVIEWInstrument panel

3
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
1
If equipped.2 For details, refer to the “Navigation and Multimedia System Owner’\�s Manual” or
visit www.toyota.com/audio-multimedia for additional resources.
Windshield wiper and
washer control
“ENGINE START STOP” button Shift lever Audio/Navigation2 system
Air conditioning/heating controls
Emergency flasher button

4
OVERVIEW
1 If equipped.2 For details, refer to the “Navigation and Multimedia System Owner’\�s Manual” or
visit www.toyota.com/audio-multimedia for additional resources.
VSC OFF switch
Driving mode select switch EV drive mode switch Parking brake switch
Brake hold switch
Trail Mode switch
1
USB media port2
USB charging port
Power outlet-12V DC
CENTER CONSOLE AREA
Instrument panel (continued)

5
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
Engine coolant
temperature gauge Engine coolant
temperature gauge
Fuel gauge Fuel gauge
Shift position display
Shift position display
Hybrid System indicator
Multi-Information Display (MID)
Hybrid System indicator Multi-Information Display (MID)
Speedometer
Speedometer
Outside temperature
Outside temperature
Clock
Clock
Odometer and trip meter display Odometer and trip meter display
Service indicators and reminders
Instrument cluster
4.2-inch display
7-inch display (if equipped)

6
Automatic High Beam (AHB)
indicator
For details, refer to “Indicators and warning lights,” Section 2-1, 2020 Owner’s
Manual.
Front Fog light indicator
Constant speed cruise control
indicator/Constant speed
cruise control SET indicator
Electric power steering system
warning [red/Yellow]
Fuel tank door position
Anti-lock Brake (ABS) System
warning1
Airbag SRS warning1
Air Bag ON/OFF indicator1
Brake system warning1 [Yellow]
High coolant temperature warning
Hybrid system overheat warning
Eco drive mode indicator
EV indicator
EV drive mode indicator
Low engine oil pressure warning
Brake Override System/Drive-Start
Control warning
Charging system warning
Brake hold operated indicator1,2
Brake hold standby indicator1
Front and Rear Parking Assist
with Automated Braking OFF
indicator
1,2,4,5,6
Brake system warning1
BSM outside rear view mirror
indicator
Blind Spot Monitor (BSM) OFF
indicator
Driver’s and front passenger’s seat
belt reminder (alarm will sound when
the engine switch is in the ”IGNITION ON”)
Full-Speed Range Dynamic
Radar Cruise Control
indicator/DRCC SET
indicator
Malfunction/Check Engine indicator
1
Low tire pressure warning1
Intuitive parking assist OFF
indicator1,2,4,5
Headlight low/high beam
indicator
Low fuel level warning1
Low outside temperature indicator
Parking brake warning
1,2
Lane Tracing Assist (LTA)/
Lane Departure Alert (LDA) indicator
[white/green/orange
3]
Pre-Collison System (PCS) warning1,2
OVERVIEW Indicator symbols

7
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
Sport mode indicator
“READY” indicator
RCTA OFF indicator2
Rear passengers’ seat belt
reminder
Vehicle Stability Control (VSC) OFF
indicator1
Trail mode indicator4
Turn signal indicator
Slip indicator1,3
Smart Key system indicator
Security indicator
1
If the indicator does not turn off within a few seconds of starting the \�Hybrid System, there may be
a malfunction. Have the vehicle inspected by your Toyota dealer.
2 If the indicator flashes, there may be a malfunction. Refer to the Owner\�’s Manual.3 If the indicator flashes, it indicates that the system is operating.4 If equipped.
5 7-inch display only.
6 Refer to section PKSB (Parking Support Braking function) in the Owne\�r’s Manual.

8
Carry
Smart Key remote
Front door unlock*
Carry
Smart Key remote
All-door lock
Carry
Smart Key remote
Carry
Smart Key remote Touch
NOTE: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.
NOTE: Power back door will not open if glass hatch is open.
* Driver door unlocking function can be programmed to unlock driver door only, or all doors. Grasping passenger door handle will unlock all doors.
NOTE: Doors may also be locked/unlocked using remote.
Push
Lock
Push
Unlock
Push
Push and hold Push
ONCE: Driver door
TWICE: All doors
Grasp
LOCKING OPERATION
UNLOCKING OPERATION
POWER LIFTGATE OPERATION
BACK DOOR LOCK/UNLOCK
Push and hold
Keyless entry
OVERVIEW