lock TOYOTA HIGHLANDER HYBRID 2020 Warranties & Maintenance Guides (in English)

7Introduction
INTRODUCTION
THE IMMOBILIZER KEY
THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped
with an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the
key matches the code in the immobilizer.
If the code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.


SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement
keys is restricted. Only a Toyota dealer
or certain bonded/registered independent
locksmiths can generate replacement keys.
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8Introduction
INTRODUCTION
REPLACING THE KEY
Upon purchase, each vehicle should have
two master keys and an aluminum tag
with a key-code imprinted on it.
To generate a fully functional replacement
key (one that will both open the doors and
start the engine), one of the master keys
is required. To make a key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a master key or the
aluminum key-code tag is not available,
a Toyota dealer or certain registered
locksmiths can obtain the key code from
a restricted-access database. These
businesses can also access a service
utility to reprogram the immobilizer if
all registered master keys have been
lost. If a Toyota dealer is not available,
please refer to www.aloa.org to nd
a bonded/registered locksmith who
performs high-security key service.


KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identied and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualied independent automotive locksmith
make a duplicate key before you need it.
THE IMMOBILIZER KEY
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13Your Warranties in Detail
WARRANTY
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs rst, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs rst.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
The Toyota Hybrid Warranty is in effect for
8 years or 100,000 miles from the vehicle’s
in-service date, whichever occurs rst for the
following components:
• Hybrid battery control module
(battery voltage sensor)
• Hybrid control module
(power management control module)
• Inverter with converter
Hybrid Battery Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
The Toyota Hybrid Battery W arranty is in
effect for 10 years or 150,000 miles from
the vehicle’s in-service date, whichever
occurs rst.




Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs rst.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
NEW VEHICLE LIMITED WARRANTY
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26Your Warranties in Detail
WARRANTY
Hybrid System
• Battery control module
(battery voltage sensor)†
• Brake master cylinder for HV
• Hybrid battery†
• Hybrid battery junction block
(including system main relay)
• Hybrid control module
(power management control module)†
• Inverter with converter†
• Oil pump with motor
• RR traction motor with transaxle
• Transaxle (including motor and generator)
• Water pump with motor

Ignition System
• Knock sensor


MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner ’s Manual and this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered by
this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
† Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the exception of the Hybrid Battery covered for ten years or 150,000 miles, whichever occurs first.
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