door lock TOYOTA HIGHLANDER HYBRID 2021 Owners Manual (in English)

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display (4.2-inch display)................. 92
Multi-information display (7-inch display)............................. 101
Head-up display ................. 112
Energy monitor/consumption screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T ra

iler towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

12Pictorial index
HIGHLANDER HV_U
Pictorial index
■ Exterior
The shape of the lights may diff er depending on the grade, etc.
Side doors ......... ................................. ................................ P.131
Locking/unlocking .............................................. .................. P.131
Opening/closing the side windows ............................... ........ P.179
Locking/unlocking by using the mechanical key .................. P. 4 9 6
Warning lights/warning messages ............................... P .466, 476
Back door ...................................................... ..................... P.135
Opening from inside the cabin
*............................................ P.137
Opening from outside........................................... ................ P.137
Warning lights/warning messages ............................... P .466, 476
Outside rear view mirrors ................................................. P.177
Adjusting the mirror angle ..................................... ............... P.177
Folding the mirrors ............................................ ................... P.178
Driving position memory
*..................................................... P.159
Defogging the mirrors .......................................... ................ P.344
Windshield wipers.............................................. ................ P.235

16Pictorial index
HIGHLANDER HV_UWhen the warning messages are displayed ........................
P. 4 7 6
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/side marker lights/pa rking lights/tail lights/license plate
lights/daytime running lights .................................. ............... P.229
Front fog lights ............................................... ...................... P.235
Windshield wiper and washer sw itch....................... P.235, 238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.420
Warning messages ............................................... ............... P.476
Emergency flasher switch ....................................... .......... P.458
Hood lock release lever ........................................ ............. P.414
Tilt and telescopic steering lock release lever ................P. 1 6 5
Adjustment ..................................................... ...................... P.165
Air conditioning system ............................. ....................... P.342
Usage................................................................................... P.342
Rear window defogger ........................................... .............. P.344
Windshield wiper de-icer
*1................................................... P.344
Audio system
*2
Fuel filler door opener swi tch ........................................... P.240
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

17Pictorial index
HIGHLANDER HV_U
■Switches
Driving position memory switches*1................................ P.159
Window lock switch ............................................. .............. P.181
Power window switches ....... ............................................. P.179
Door lock switches ............................................................ P.134
Outside rear view mirror swi tches ................................... P.177
“ODO TRIP” switch .............................................. ................ P.91
Instrument panel light control switches ........................ .... P.92
Automatic High Beam switch ..................................... ...... P.232
Camera switch
*1, 2
AC 120V switch*1P. 3 8 4
Power back door switch ... ................................................. P.137
Heated steering wheel switch
*1........................................ P.359
Windshield wiper de-icer
*1................................................ P.352
*1: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

361-1. For safe use
HIGHLANDER HV_U
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 8 )
●All of the doors will be unlocked.
( P.132)
●The brakes and st op lights will be
controlled automatically. ( P.326)
●The interior lights will turn on auto-
matically. ( P.364)
●The emergency flashers will turn
on automatically. ( P.458)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners and SRS seat cush-

491-2. Child safety
1
For safety and security
HIGHLANDER HV_U
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are
in the vehicle.
Use a child restraint system
appropriate for the child,
until the child becomes
large enough to properly
wear the vehicle’s seat belt.
It is recommended that chil-
dren sit in the rear seats to
avoid accidental contact
with the shift lever, wiper
switch, etc.
 Use the rear door child-pro-
tector lock or the window
lock switch to avoid children
opening the door while driv-
ing or operating the power
window accidentally.
( P.134, 181)
 Do not let small children
operate equipment which
may catch or pinch body
parts, such as the power
window, hood, back door,
seats etc.
WARNING
■When children are in the vehi-
cle
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the win-
dows, the moon roof or panoramic
moon roof, or other features of the
vehicle. In addition, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.

551-2. Child safety
1
For safety and security
HIGHLANDER HV_U
A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.
■Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)
Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.
■Rear-facing  Infant
seat/convertible seat
1 Adjust the rear seat
If there is a gap between the child
seat and the seatb ack, adjust the
seatback angle until good contact is
achieved.
WARNING
●Do not allow the child to lean
his/her head or any part of
his/her body against the door or
the area of the seat, front or rear
pillars, or roof side rails from
which the SRS side airbags or
SRS curtain shield airbags
deploy even if the child is
seated in the child restraint sys-
tem. It is dangerous if the SRS
side airbags and curtain shield
airbags inflate, and the impact
could cause death or serious
injury to the child.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Use child restraint system suit-
able to the age and size of the
child and install it to the rear
seat.
●If the driver’s seat interferes
with the child restraint system
and prevents it from being
attached correct ly, attach the
child restraint system to the
right-hand rear seat.
●Adjust the front passenger seat
so that it does not interfere with
the child restraint system.
Child restraint system
fixed with a seat belt

811-5. Theft deterrent system
1
For safety and security
HIGHLANDER HV_U
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows, moon roof (if
equipped) and panoramic
moon roof (if equipped) are
closed before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion, wireless remote control
or mechanical key. (The
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

821-5. Theft deterrent system
HIGHLANDER HV_U
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. (P.501)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

127
3
3
Before driving
HIGHLANDER HV_U
Before driving
.3-1. Key informationKeys ............................ 128
3-2. Opening, closing and locking the doors
Side doors ................... 131
Back door .................... 135
Smart key system ....... 146
3-3. Adjusting the seats Front seats .................. 153
Rear seats................... 154
Driving position memory .................................. 159
Head restraints............ 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ............ 165
Inside rear view mirror .................................. 166
Digital Rearview Mirror .................................. 167
Outside rear view mirrors .................................. 177
3-5. Opening, closing the win- dows and moon roof
Power windows ........... 179
Moon roof .................... 182
Panoramic moon roof.. 185