engine TOYOTA HIGHLANDER HYBRID 2023 Service Manual

3254-6. Driving tips
4
Driving
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3315-1. Using the air conditioning system and defogger
5
Interior features
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.308)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.418
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the loc ation shown in
the following illustration.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type

3335-1. Using the air conditioning system and defogger
5
Interior features
“Sync” switch
If the indicator on the “Sync” switch
is off, the temperature for the driver,
passenger and rear seats can be
adjusted separately.
Select front seat concen-
trated airflow mode
(S-FLOW) (P.334)
Adjust the fan speed setting
■Option screen
1 Touch on the main menu.
2 Select "Climate".
3 Select "Options".
Set eco air conditioning
mode on/off. ( P.308)
The air conditioning is controlled
with low fuel consumption priori-
tized such as reducing fan speed,
etc.
Set windshield wiper de-icer
on/off. (P.330)
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
In order to reduce the air condition-
ing power consumption, the air con-
ditioning system may switch to
recirculated air mode automatically.
This may also reduce fuel consump-
tion.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.
■Eco air conditioning mode
When Eco drive mode is selected
using the driving mode select
switch, eco air conditioning mode
turns on.
When a drive mode other than Eco
drive mode is sele cted, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.308)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.

3655-4. Using the other interior features
5
Interior features
pressed.
■When connecting a device
Open the lid, and fully and
securely insert the plug of the
device into the power outlet.
Rear of console box
Luggage compartment
■When turning the power
outlets off
1 Turn the connected devices
off.
2 Press the “AC120V” switch to
turn the power outlets off. 3
Disconnect each plug from
the power outlets.
4 Close the lid of each power
outlet.
■The power outlet can be used
when
The READY indicator is illuminated.
■Rules/regulations regarding
idling stop
The engine will star t automatically to
charge the hybrid battery (traction
battery) if its charge becomes low.
In some municipalities, if the engine
starts while the vehicle is parked or
stopped, it may violate local rules or
regulations regarding idling stop and
you may be penalized. Make sure to
check the local rules and regula-
tions before using the power outlets
while the vehicle is parked or
stopped.
■Power outlets
●When connecting a device, make
sure that the to tal power con-
sumption of all devices connected
to the 120 VAC power outlets is
less than 1500 W. If a device is
connected and the power con-
sumption is exce eded, a protec-
tion circuit will cut the power
supply and the p ower outlets will
not be able to be used.
●Depending on the device to be
used, the current flow may be high
and the initial peak wattage may
exceed 1500 W.
In this case, the protection circuit
may operate, and the power out-
lets may not be able to be used.
●Depending on the connected
device, it may cause interference
with TV and radio broadcasts.
●The voltage of the power outlets
cannot be measured with a com-
mercially available electrical tes-
ter. If it is necessary to check the
voltage, have the vehicle

3665-4. Using the other interior features
inspected by your Toyota dealer.
●While a power outlet is being
used, a cooling fan sound may be
heard from near a rear seat. This
does not indicate a malfunction.
■Devices which may not operate
correctly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.
■When the 120 V AC power out-
lets cannot be used
If the “AC120V” switch is pressed
but the switch indicator does not illu-
minate, the protection circuit may
have operated.
In this case, perform the appropriate
procedures as follows.
●Disconnect the plug of each
device from the p ower outlets,
check that the total power con-
sumption of all devices to be con-
nected to the power outlets is less
than 1500 W, reconnect the
devices and then press the
“AC120V” switch again.
●Disconnect the plug of each
device from the p ower outlets,
check that the devices are not
malfunctioning, reconnect the
devices and then press the
“AC120V” switch again.
●Check the charge of the hybrid
battery (traction battery) ( P.119).
If the charge is low, shift the shift
lever to P, allow the engine to run
to charge the hybrid battery (trac-
tion battery), and then press the
“AC120V” switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been parked in the sun,
use the air conditioning system to
sufficiently ventilate or cool the
interior, and then press the
“AC120V” switch again.
●If the vehicle has been stopped in
a cold area, to protect the hybrid
battery (traction battery), the
power outlets may not be able to
be used. In this case, drive the
vehicle for a while to warm up the
hybrid battery (traction battery),
and then press the “AC120V”
switch again.
If the power outlets cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
WARNING
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving:
• Devices which cannot be prop- erly secured within the vehicle.
• Devices which may distract the driver and be a hindrance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices which gen- erate heat, such as a toaster,
microwave, electric heater, elec-
tric kettle, coffee maker, etc., as
they may cause burns or a fire
in the case of sudden braking or
an accident.

379
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 380
Cleaning and protecting the vehicle interior ........... 383
6-2. Maintenance Maintenance requirements.................................. 386
General maintenance.. 388
Emission inspection and maintenance (I/M) pro-
grams ........................ 390
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 392
Hood ........................... 394
Positioning a floor jack .................................. 395
Engine compartment ... 396
12-volt battery ............. 402
Tires ............................ 404
Tire inflation pressure.. 415
Wheels ......... ...............417
Air conditioning filter .... 418
Cleaning the hybrid battery (traction battery) air intake
vents.......................... 420
Electronic key battery.. 423
Checking and replacing fuses.......................... 425
Headlight aim .............. 427Light bulbs ...................
428

3816-1. Maintenance and care
6
Maintenance and care
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wip-
ers may operate unexpectedly in
the following situations, and may
result in hands being caught or
other serious injuries and cause
damage to the wiper blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the ra indrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor
If the paint of th e rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving nea r the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances

3866-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.402)
General maintenance
Scheduled maintenance

3886-2. Maintenance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.400)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.399)
Engine oil
Is the engine oil at
the correct level?
( P.396)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.400)
Washer fluid
Is there sufficient
washer fluid?
( P.401)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.402)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Hybrid trans-
mission “Park”
mechanism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points

3906-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations: