tow TOYOTA MATRIX 2011 E140 / 2.G Warranty And Maintenance Guide

JOBNAME: 317615-2011-mat-toyw PAGE: 13 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
/tweddle/toyota/sched-maint/317615-en-mat/wg
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 13-14.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing or
overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
• Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s Manual
•Installation of non-Genuine Toyota
Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
• Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
Your Warranties in Detail 13
WARRANTY

JOBNAME: 317615-2011-mat-toyw PAGE: 31 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an authorized Toyota
dealership. If your vehicle cannot be
driven, contact your nearest Toyota
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyota dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States, U.S.
Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and Canada
and need warranty service, contact a local
Toyota dealership. Please note, however,
that your vehicle may not be repaired free
of charge because the local Toyota
distributor may have no obligation to
provide warranty service for your vehicle,
and/or your vehicle may not comply with
local regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyota dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyota’s recommended time allowance for
the repair.
If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your vehicle
inspected by an authorized Toyota
dealership as soon as possible after an
emergency repair.
Obtaining Warranty Service
Your Responsibilities 31
WARRANTY

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5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
Schedule A — 2AZ-FE Engines
36 Maintenance Log
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 37 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque propeller shaft bolt (4WD)Replace engine oil and filter1
Rotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Engine coolant
4
__ Exhaust pipes and mountings__ Radiator and condenser
__ Rear differential oil (4WD)
__ Steering gear box
__ Steering linkage and boots
__ Transfer case oil (4WD)
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert are\
as may
shorten the life of the cabin air filter. Replacement may be needed if you notice reduced
air flow from the air conditioner and heater or if the windows fog easil\
y when you use
the Fresh mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterTighten nuts and bolts on chassis and body
Driving while towing:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the m\
essage “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads on which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance It\
ems” section in the back of this guide for more
information.
Schedule A — 2AZ-FE Engines
Maintenance Log 37
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 38 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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20,000 miles or 24 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
25,000 miles or 30 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
Schedule A — 2AZ-FE Engines
38 Maintenance Log
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 39 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and filter1
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__
Brake linings/drums and brake pads/discs4
__ Drive shaft boots
__ Engine coolant5
__ Exhaust pipes and mountings
__ Front differential oil
__ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses __ Fuel tank cap gasket
__ Radiator and condenser
__ Rear differential oil (4WD)
__ Steering gear box
__ Steering linkage and boots
__ Transfer case oil (4WD)
__ Transmission fluid or oil
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing:Replace front differential oil (manual transmission only)Replace manual transmission oilReplace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the m\
essage “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads on which road salt has been applied.4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance It\
ems” section in the back of this guide for more
information.
Schedule A — 2AZ-FE Engines
Maintenance Log 39
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 40 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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35,000 miles or 42 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
40,000 miles or 48 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
Schedule A — 2AZ-FE Engines
40 Maintenance Log
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 41 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
/tweddle/toyota/sched-maint/317615-en-mat/wg
45,000 miles or 54 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque propeller shaft bolt (4WD)Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Engine coolant
4
__ Exhaust pipes and mountings__ Radiator and condenser
__ Rear differential oil (4WD)
__ Steering gear box
__ Steering linkage and boots
__ Transfer case oil (4WD)
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert are\
as may
shorten the life of the cabin air filter. Replacement may be needed if you notice reduced
air flow from the air conditioner and heater or if the windows fog easil\
y when you use
the Fresh mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterTighten nuts and bolts on chassis and body
Driving while towing:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the m\
essage “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance It\
ems” section in the back of this guide for more
information.
Schedule A — 2AZ-FE Engines
Maintenance Log 41
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 42 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
/tweddle/toyota/sched-maint/317615-en-mat/wg
50,000 miles or 60 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
55,000 miles or 66 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
Schedule A — 2AZ-FE Engines
42 Maintenance Log
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL

JOBNAME: 317615-2011-mat-toyw PAGE: 43 SESS: 11 OUTPUT: Tue Nov 2 16:35:50 2010
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60,000 miles or 72 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
4
__ Drive belts5
__ Drive shaft boots
__ Engine coolant6
__ Engine valve clearance7
__ Exhaust pipes and mountings
__ Front differential oil __ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator and condenser
__ Rear differential oil (4WD)
__ Steering gear box
__ Steering linkage and boots
__ Transfer case oil (4WD)
__ Transmission fluid or oil
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing:Replace front differential oilReplace rear differential oil (4WD)Replace transfer case oil (4WD)Replace transmission fluid or oilTighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the m\
essage “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Inspect thickness measurement and disc runout.5Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.6Refer to “Engine Coolant” in the “Explanation of Maintenance It\
ems” section in the back of this guide for more
information.
7Check for tappet noise and engine vibration and adjust if necessary.
Schedule A — 2AZ-FE Engines
Maintenance Log 43
SCHEDULE A
NON-SYNTHETIC OIL
SCHEDULE A - NON-SYNTHETIC OIL