fuel TOYOTA MIRAI 2019 Warranties & Maintenance Guides (in English)

SAFETY PRECAUTIONS
Your Mirai Fuel Cell has both high-voltage DC and AC systems, as well as a 12-volt system.
Both DC and AC high voltage are very dangerous and can cause personal injury, severe
burns, electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts.
Do not touch or attempt to remove or replace any high-voltage (orange-colored) wiring
and connectors. Do not touch the service plugs located on top of the high voltage traction
battery and fuel cell stack assemblies.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts, such as the
under hood inverter with converter assembly or the high voltage traction battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the high
voltage traction battery as the result of an accident. If potassium hydroxide electrolyte
gets on your skin or in your eyes, neutralize it immediately with a saturated boric acid
solution (ratio: 80 grams boric acid to two liters water). Seek immediate medical attention.
The hydrogen gas is ammable, and can ignite within a large range of concentrations
(4 to 74.5%). However, it diffuses easily and tends not to remain near the ground. If the
sound of hydrogen leaking (a loud hissing sound) can be heard, immediately step away
from the vehicle as there is a chance that the hydrogen gas may ignite.
Water is recommended as the extinguishing agent for vehicle res except for hydrogen
and/or high voltage traction battery res, which should be allowed to burn out.
The Toyota Mirai Fuel Cell is being offered in limited quantities. While non-powertrain
and non-fuel cell component warranty service can be performed by any Toyota
dealership, powertrain warranty service and fuel cell component warranty service
must only be performed by an authorized Mirai Fuel Cell Toyota dealership.
To locate your nearest authorized Mirai Fuel Cell Toyota dealership, log on to
www.toyota.com or contact the Toyota Customer Experience Center at (800) 331-4331.

7Introduction
INTRODUCTION
THE IMMOBILIZER KEY
THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped
with an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the
key matches the code in the immobilizer.
If the code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.


SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement
keys is restricted. Only a Toyota dealer
or certain bonded/registered independent
locksmiths can generate replacement keys.

10Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the Owner’s Warranty Rights
Notification booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2019 model
year Mirai Fuel Cell vehicles distributed
by Toyota that are originally sold by an
authorized Mirai Fuel Cell Toyota dealer
in the United States and normally operated
or touring in the United States, U.S.
territories or Canada. Warranty coverage
is automatically transferred at no cost to
subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specic
parts or systems, such as the Powertrain
Warranty or Fuel Cell System Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the rst date the
vehicle is either delivered to an ultimate
purchaser, leased, or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their rst
replacement only.

13Your Warranties in Detail
WARRANTY
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs rst, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs rst.
Fuel Cell System Warranty
This warranty covers repairs needed to
correc t defects in materials or workmanship
of the components listed here and supplied
by Toyo t a , subject to the exceptions indicated
under “What Is Not Covered” on pages 14-15
• Fuel cell air compressor
• Fuel cell boost converter
• Fuel cell ECU
• Fuel cell hydrogen tanks
• Fuel cell power control unit (PCU)
• Fue l cell stack
• Hybrid battery ECU (battery voltage sensor)
• Hybrid battery pack
• Hybrid contro l module (power management
control module)
• Hydrogen fueling ECU
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the
next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs rst.
Transaxle and Mounts
Case and all internal parts, transaxle mounts,
seals and gaskets
.
Front-Wheel-Drive Systems
Axle shaft, hub, bearings, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or air bag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs rst.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY

14Your Warranties in Detail
WARRANTY
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to failure
of a warranted part, Toyota will tow the
vehicle to the closest Authorized Toyota Mirai
Fuel Cell dealer within 300 miles of the
vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be towed
to the nearest Toyota dealer and you will be
responsible for additional towing charges to
return the vehicle to an Authorized Toyota
Mirai Fuel Cell Dealer, if necessary.
Coverage is for 36 months, regardless
of mileage.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of non-Genuine Toyota Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
• Us e of a hydrogen fueling station that does
not conform to the Society of Automotive
Engineer s (SAE) fueling protocol
• Neglecting to follow correct fueling procedures
This warranty also does not cover the following
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
p a g e 17.
NEW VEHICLE LIMITED WARRANTY

15Your Warranties in Detail
WARRANTY
NEW VEHICLE LIMITED WARRANTY
Gradual Driving Range Reduction
As with all vehicles, the vehicle components
of the Mirai Fuel Cell will wear with time
and use, and vehicle range will decrease.
The actual range may vary considerably due
to driving styles, degrees of acceleration,
accessory load (for example, heate r and
A /C usage), operating environment and road
conditions. Vehicle range reduction is normal
and is NOT covered under warranty.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear .
Maintenance Expense
Normal maintenance services such as:
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of worn wiper blades and
brake pads/linings
Vehicles with Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.

Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a nancial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply to
the emission control warranties, including
Emission Control Warranty Enhancements
or any open Safety Recalls.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra
Expenses and Damages
The performance of necessary repairs
and adjustments is the exclusive remedy
under this warranty or any implied
warranty. Toyota does not authorize
any person to create for it any other
obligation or liability in connection with
this vehicle. Toyota shall not be liable
for incidental or consequential damages
resulting from breach of this written
warranty or any implied warranty. Any
implied warranty of merchantability or
tness for a particular purpose is limited
to the duration of this written warranty,
except in states where this limitation
is not allowed.

20Your Warranties in Detail
WARRANTY
BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Mirai
Fuel Cell Toyota dealership. If your vehicle
cannot be driven, contact your nearest
authorized Mirai Fuel Cell Toyota
dealership for towing assistance.
When your vehicle is inoperable due to
failure of a warranted part, Toyota will
tow the vehicle to the closest Authorized
Toyota Mirai Fuel Cell dealer within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be
towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to an
Authorized Toyota Mirai Fuel Cell Dealer,
if necessary.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.

Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
OBTAINING WARRANTY SERVICE

21Your Warranties in Detail
WARRANTY
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider . Toyota will reimburse you
for any of the repairs that are covered by
warranty . To receive reimbursement,
present to an authorized Mirai Fuel Cell
Toyota dealership your paid repair invoices
and any parts that were removed from the
vehicle. You will be reimbursed for
warranted parts at the manufacturer’s
suggested retail price and warranted labor
at a geographically appropriate hourly rate
multiplied by Toyota’s recommended time
allowance for the repair.



If your vehicle requires emergency repair ,
T oyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired in
a timely manner . To ensure that warranty
coverage remains intact, have your vehicle
inspected by an authorized Mirai Fuel Cell
T oyota dealership as soon as possible after
an emergency repair.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.
OBTAINING WARRANTY SERVICE

26Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect fuel cell air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve)
for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
10,000 miles or 12 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:
Fuel cell air filter
Fuel cell cooling system for leaks
Hydrogen sensor
Hydrogen supply system for leaks
and damage
Hydrogen tank (with valve) for leaks
and damage
Hydrogen tank band for looseness
and damage
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body

DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE: D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

27Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires Visually inspect brake linings/drums and brake pads/discs
Inspect the following: _Ball joints and dust covers
_ Brake lines and hoses
_ Cabin air filter
_ Drive shaft boots





Additional Maintenance Items for Special Operating Conditions2
Driving on dirt roads or dusty roads:Replace fuel cell air filter
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as po\
lice, taxi or
door-to-door delivery use:
Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading:3
Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Perform these service items only if you drive primarily under the conditions indicated.3 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_ Fuel cell coolant level
_ Inverter coolant level
_ Steering gear
_ Steering linkage and boots
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE: