tow TOYOTA PRIUS 2021 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2021, Model line: PRIUS, Model: TOYOTA PRIUS 2021Pages: 68, PDF Size: 1.13 MB
Page 16 of 68

14Your Warranties in Detail
WARRANTY
Restraint Systems Warranty
This warranty covers repairs needed to 
correct defects in materials or workmanship 
of any seatbelt or airbag system supplied by 
Toyota, subject to the exceptions indicated 
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles, 
whichever occurs first.
For vehicles sold and registered in the  
state of Kansas, the warranty for seatbelts 
and related components is 10 years, 
regardless of mileage.
Corrosion Perforation Warranty 
This warranty covers repair or replacement 
of any original body panel that develops 
perforation from corrosion (rust-through), 
subject to the exceptions indicated under 
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless  
of mileage.
For information on how to protect your  
vehicle from corrosion, refer to sections 
related to maintenance and care in the 
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to  
failure of a warranted part, towing service  
to the nearest authorized Toyota dealership  
is covered.
 
 
WHAT IS NOT COVERED
This warranty does not cover damage or 
failures resulting directly or indirectly from  
any of the following:
• Fire, accidents or theft
• Abuse or negligence
•  Misuse — for  example,  racing  
or overloading
• Improper repairs
•  Alteration or tampering, including 
installation of non-Genuine  
Toyota Accessories
•  Lack of or improper maintenance,  
including use of fluids and fuel  
other than those specified in the  
Owner’s Manual
• Installation of parts that are not  
Toyota Genuine Parts
•  Airborne chemicals, tree sap, road  
debris (including stone chips), rail dust,  
salt, hail, floods, wind storms, lightning  
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty 
provided by the tire manufacturer. See  
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and 
other deterioration caused by normal wear 
and tear.
NEW VEHICLE LIMITED WARRANTY
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   14126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   146/3/20   6:09 PM6/3/20   6:09 PM 
Page 34 of 68

32Your Responsibilities
WARRANTY
OBTAINING WARRANTY SERVICE
BY GEOGRAPHIC REGION 
In the United States, U.S. 
Territories, Canada and Mexico
To obtain warranty service in the United 
States, U.S. territories, Canada or Mexico, 
take your vehicle to an authorized Toyota 
dealership. If your vehicle cannot be  
driven, contact your nearest Toyota  
dealership for towing assistance. You do  
not have to pay for towing to the nearest 
Toyota dealership if your vehicle is inoperable 
due to failure of a warranted part.
Outside the United States, U.S. 
Territories, Canada and Mexico
If you are using your vehicle outside the 
United States, U.S. territories, Canada and 
Mexico and need warranty service, contact  
a local Toyota dealership. Please note, 
however, that your vehicle may not be 
repaired free of charge because the local 
Toyota distributor may have no obligation  
to provide warranty service for your  
vehicle, and/or your vehicle may not  
comply with local regulatory or  
environmental requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to  
drive and there is no Toyota dealership 
reasonably available to make repairs, you  
may perform the repairs yourself or have  
them performed by another automotive 
service provider. Toyota will reimburse you  
for any of the repairs that are covered by  
warranty. To receive reimbursement, 
present to an authorized Toyota dealership 
your paid repair invoices and any parts 
that were removed from the vehicle. You 
will be reimbursed for warranted parts at 
the manufacturer’s suggested retail price 
and warranted labor at a geographically 
appropriate hourly rate multiplied by  
Toyota’s recommended time allowance for  
the repair.
If your vehicle requires emergency repair, 
Toyota assumes no liability for subsequent 
failures caused by improper repairs or the  
use of parts that are not Toyota Genuine  
Parts unless you have the vehicle properly 
repaired in a timely manner. To ensure that 
warranty coverage remains intact, have your 
vehicle inspected by an authorized Toyota 
dealership as soon as possible after an 
emergency repair.
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   32126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   326/3/20   6:09 PM6/3/20   6:09 PM 
Page 40 of 68

38Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
	■Check installation of driver’s floor mat
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	■ �������� ������� ����� �������������  ��� ����� ����������
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■ Replace engine oil and oil filter2
	■ ������� ���� ��� ����� �� �������  ��� ����
 Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi  or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
10,000 miles or 12 months)
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	■ �������� ������� ����� �������������  ��� ����� ����������
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■ Tighten nuts and bolts on chassis  and body
 
 
 
Dealer Service verification:
Date:Mileage:
Dealer Service verification:
Date:Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   38126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   386/3/20   6:09 PM6/3/20   6:09 PM 
Page 41 of 68

39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
	■������� ����� ������  
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers  _ Exhaust pipes and mountings
 _Brake lines and hoses _ Radiator, condenser and/or intercooler
 _Cabin air filter _  Steering gear
 _Drive shaft boots _  Steering linkage and boots _  Engine/Inverter coolant4 
 
 
 
 
Additional Maintenance Items for Special Operating Conditions3 
Driving on dirt roads or dusty roads:
	■Inspect engine air filter
	■������� ������ ��� ��� ��� �������
	■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■Replace engine oil and oil filter2
	■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
	■Replace engine oil and oil filter2 
 
Dealer Service verification:
Date: Mileage:
1  Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant  level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.2  Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the  multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.4  Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for  more information.5  Visually check the HV battery cooling intake filter for dirt or dust every 5,000 miles and clean if necessary. Clean every 20,000 miles.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the Fresh mode. Consult your dealer if any of these conditions occur.
	■��������� ����� ����� ��� �����
	■������ �����
	■ �������� ������� ����� �������� ����� ��� ����� ����������
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   39126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   396/3/20   6:09 PM6/3/20   6:09 PM 
Page 42 of 68

40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
	■Check installation of driver’s floor mat
	■����� �� ������� ������� ������ 	�����
	■������� ��� ������ ��� ����� �������
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	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■ Tighten nuts and bolts on chassis  and body
 
 
 
25,000 miles or 30 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
	■������� ����� ������
	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■������� ������ ��� ��� ��� �������
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■Replace engine oil and oil filter2
	■ ������� ���� ��� ����� �� �������  ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi  or door-to-door delivery use:
	■Replace engine oil and oil filter2 
Dealer Service verification:
Date:Mileage:
Dealer Service verification:
Date:Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   40126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   406/3/20   6:09 PM6/3/20   6:09 PM 
Page 43 of 68

41Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
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	■��������� ����� ����� ��� �����
	■������ �����
Inspect the following: _ Automatic transmission for signs of leakage
 _Ball joints and dust covers
 _Brake lines and hoses
 _ Brake linings/drums and  brake pads/discs4
 _Drive shaft boots
 _Engine/Inverter coolant5
 _Exhaust pipes and mountings
 _Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■Tighten nuts and bolts on chassis and body 
 
 
 
 _ Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
 _Fuel tank cap gasket
 _Radiator, condenser and/or intercooler
 _Rear differential oil (AWD)
 _Steering gear
 _Steering linkage and boots
1  Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant  level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.2  Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the  multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated. 4 Inspect thickness measurement and disc runout.5     Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for  more information.6  Visually check the HV battery cooling intake filter for dirt or dust every 5,000 miles and clean if necessary. Clean every 20,000 miles.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
Date: Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   41126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   416/3/20   6:09 PM6/3/20   6:09 PM 
Page 44 of 68

42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
35,000 miles or 42 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
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	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■������� ������ ��� ��� ��� �������
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■Replace engine oil and oil filter2
	■ ������� ���� ��� ����� �� �������  ��� ����
 Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi  or door-to-door delivery use:
	■Replace engine oil and oil filter2
40,000 miles or 48 months
	■Check installation of driver’s floor mat
	■����� �� ������� ������� ������ 	�����
	■������� ��� ������ ��� ����� �������
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	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■ Tighten nuts and bolts on chassis  and body
Dealer Service verification:
Date:Mileage:
Dealer Service verification:
Date:Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   42126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   426/3/20   6:09 PM6/3/20   6:09 PM 
Page 45 of 68

43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
45,000 miles or 54 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
	■������� ����� ������
NOTE: If 0 W -16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _Ball joints and dust covers  _ Exhaust pipes and mountings
 _Brake lines and hoses _ Radiator, condenser and/or intercooler
 _Cabin air filter _ Steering gear
 _Drive shaft boots _ Steering linkage and boots
 _Engine/Inverter coolant4 
 
     Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect engine air filter
	■������� ������ ��� ��� ��� �������
	■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
	■Replace engine oil and oil filter2
	■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use:
	■Replace engine oil and oil filter2
1  Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant  level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.2  Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the  multi-information display after maintenance at every 5,000 miles.3 Perform these service items only if you drive primarily under the conditions indicated.     4   Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.5  Visually check the HV battery cooling intake filter for dirt or dust every 5,000 miles and clean if necessary. Clean every 20,000 miles.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
Date:Mileage:
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the Fresh mode. Consult your dealer if any of these conditions occur.
	■��������� ����� ����� ��� �����
	■������ �����
	■ �������� ������� ����� �������� ����� ��� ����� ����������
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   43126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   436/3/20   6:09 PM6/3/20   6:09 PM 
Page 46 of 68

44Maintenance Log
MAINTENANCE LOG
MAINTENANCE
50,000 miles or 60 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
	■������� ����� ������
	■������� ������ ��� ��� ��� �������
	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ���� 
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■ Tighten nuts and bolts on chassis  and body
55,000 miles or 66 months
	■Check installation of driver’s floor mat
	■������� ��� ������ ��� ����� �������
	■������� �� ������� ������� ������ 	�����
	■������� ����� ������
	■������ �����
	■ �������� ������� ����� �������������  ��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
	■������� ������ ��� ��� ��� �������
	■��������� ����� ����� ��� �����
	■ ������� ���� ��� ����� �� �������  ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■Replace engine oil and oil filter2
	■ ������� ���� ��� ����� �� �������  ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi  or door-to-door delivery use:
	■Replace engine oil and oil filter2
Dealer Service verification:
Date:Mileage:
Dealer Service verification:
Date:Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   44126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   446/3/20   6:09 PM6/3/20   6:09 PM 
Page 47 of 68

45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
	■Check installation of driver’s floor mat
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Inspect the following: _Automatic transmission for signs of leakage
 _Ball joints and dust covers
 _Brake lines and hoses
 _ Brake linings/drums and  brake pads/discs4
 _Drive shaft boots
 _Engine/Inverter coolant5
 _Exhaust pipes and mountings  
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
	■Replace automatic transmission fluid
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 _ Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
 _Fuel tank cap gasket
 _Radiator, condenser and/or intercooler _Rear differential oil (AWD)
 _Steering gear
 _Steering linkage and boots 
Dealer Service verification:
Date:Mileage:
126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   45126570_19-TCS-14203 MY21 PRIUS WMG_GUTS 1H_R1.indd   456/3/20   6:09 PM6/3/20   6:09 PM