service TOYOTA PRIUS 2023 User Guide

4524-6. Driving tips
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Winter driving tips
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
●Have a service technician inspect the condition of the 12-volt bat-
tery.
●Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is frozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
●To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
●Check for and remove any excess ice or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
●Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

495
6Maintenance and care
PRIUS_OM_OM47F32E_(EE)6-1. Maintenance and care
Cleaning and protecting
the vehicle exterior .......... 496
Cleaning and protecting
the vehicle interior ........... 502
6-2. Maintenance
Maintenance
requirements.................... 505
6-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ...................... 508
Hood .................................. 511
Positioning a floor jack ....... 513
Engine compartment.......... 514
Tires ................................... 528
Tire inflation pressure ........ 537
Wheels ............................... 539
Air conditioning filter .......... 542
Cleaning the hybrid battery
(traction battery) air intake
vent and filter ................... 545
Wiper insert
replacement ..................... 550
Electronic key battery ........ 554
Checking and replacing
fuses ................................ 557
Light bulbs ......................... 561

5056-2. Maintenance
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6
Maintenance and care
Maintenance requirements
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, refer to the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools and
skills. These are best performed by qualified technicians. Even if you’re an
experienced do-it-yourself mechanic, we recommend that repairs and
maintenance be conducted by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer. Any authorized Toyota retailer
or repairer will keep a record of maintenance, which could be useful should
you ever require Warranty Service. Should you choose to select a qualified
and equipped professional other than an authorized Toyota repairer to ser-
vice or maintain your vehicle, we recommend that you request that a
record of maintenance be kept.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. Toyota recommends the follow-
ing maintenance:
Scheduled maintenance
Do-it-yourself maintenance

5066-2. Maintenance
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■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or Toyota authorized
repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use
genuine Toyota parts in repairing any difficulties you may encounter. There
can also be advantages in utilizing authorized Toyota retailers or repairers for
non-warranty repairs and services, as members of the Toyota network will be
able to expertly assist you with any difficulties you may encounter.
Your Toyota retailer or Toyota authorized repairer, or any reliable repairer will
perform all of the scheduled maintenance on your vehicle reliably and eco-
nomically due to their experience with Toyota vehicles.
■Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
●Engine coolant temperature continually higher than normal (P. 583, 645)
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.

5176-3. Do-it-yourself maintenance
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6
Maintenance and care
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call any authorized Toyota reta iler or Toyota authorized repairer,
or any reliable repairer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.

5366-3. Do-it-yourself maintenance
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NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps (vehicles with the tire pressure warn-
ing system)
● When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer as the tire pressure warning
valves and transmitters may be damaged if not handled correctly.
● Make sure to install the tire valve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves and the tire
pressure warning valves could be bound.
● When replacing tire valve caps, do not use tire valve caps other than those
specified.
The cap may become stuck.
■ To avoid damage to the tire pressure warning valves and transmitters
(vehicles with the tire pressure warning system)
When a tire is repaired with liquid sealants, the tire pressure warning valve
and transmitter may not operate properly. If a liquid sealant is used, contact
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer or other qualified service shop as soon as possible. After use of liq-
uid sealant, make sure to replace the tire pressure warning valve and trans-
mitter when repairing or replacing the tire. ( P. 530)
■ Driving on rough roads
Take particular care when driving on roads with loose surfaces or potholes.
These conditions may cause losses in tire inflation pressure, reducing the
cushioning ability of the tires. In addition, driving on rough roads may cause
damage to the tires themselves, as well as the vehicle’s wheels and body.
■ Low profile tires (vehicles with 215/45R17 tires)
Low profile tires may cause greater damage than usual to the wheel when
receiving impact from the road surface. Therefore pay attention to the fol-
lowing:
● Be sure to use proper tire inflation pressure. If tires are under-inflated, they
may be damaged more severely.
● Avoid pot holes, uneven pavement, curbs and other road hazards. Failure
to do so can lead to severe tire and wheel damage.
■ If tire inflation pressure of each tire becomes low while driving
Do not continue driving, or your tires and/or wheels may be ruined.

5416-3. Do-it-yourself maintenance
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6
Maintenance and care
NOTICE
■Replacing tire pressure warning valves and transmitters (vehicles with
the tire pressure warning system)
● Because tire repair or replacement may affect the tire pressure warning
valves and transmitters, make sure to have tires serviced by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer
or other qualified service shop. In addition, make sure to purchase your
tire pressure warning valves and transmitters at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
● Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly with
non-genuine wheels.

5446-3. Do-it-yourself maintenance
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■Checking interval
Inspect and replace the air conditioning filter according to the maintenance
schedule. In dusty areas or areas with heavy traffic flow, early replacement
may be required. (For scheduled maintenance information, please refer to the
“Toyota Service Booklet” or “Toyota Warranty Booklet”.)
■ If air flow from the vents decreases dramatically
The filter may be clogged. Check the filter and replace if necessary.
NOTICE
■ When using the air conditioning system
Make sure that a filter is always installed.
Using the air conditi oning system without a filter may cause damage to the
system.
■ When removing the glove box
Always follow the specified procedure to remove the glove box ( P. 542). If
the glove box is removed without following the specified procedure, the
hinge of the glove box may become damaged.
■ To prevent damage to the filter cover
When moving the filter cover in the direc-
tion of arrow to release the fitting, pay
attention not to apply excessive force to
the claws. Otherwise, the claws may be
damaged.

5486-3. Do-it-yourself maintenance
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■Scheduled maintenance of the air intake vent is necessary when
In some situations such as when the vehicle is used frequently or in heavy
traffic or dusty areas, the air intake vent may need to be cleaned more regu-
larly. For details, refer to the “Toyota Service Booklet” or “Toyota Warranty
Booklet”.
■ Cleaning the air intake vent
● Dust in the air intake vent may interfere with the cooling of the hybrid battery
(traction battery). If charging/dischargi ng of the hybrid battery (traction bat-
tery) becomes limited, the distance that the vehicle can be driven using the
electric motor (traction motor) may be reduced and the fuel economy may
be reduced. Inspect and clean the air intake vent periodically.
● Improper handling of the air intake vent cover and filter may result in dam-
age to them. If you have any concerns about cleaning the filter, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner's
Manual” is shown on the multi-information display
● If this warning message is shown on the multi-information display, remove
the air intake vent cover and clean the filter. ( P. 545)
● After cleaning the air intake vent, start the hybrid system and check that the
warning message is no longer shown.
It may take approximately 20 minutes after the hybrid system is started until
the warning message disappears. If the warning message does not disap-
pear, have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
WARNING
■ When cleaning the air intake vent
● Do not use water or other liquids to clean the air intake vent. If water is
applied to the hybrid battery (traction battery) or other components, a mal-
function or fire may occur.
● Before cleaning the air intake vent, make sure to turn the power switch off
to stop the hybrid system.
■ When removing the air intake vent cover
Do not touch the service plug located near the air intake vent. ( P. 87)

5727-2. Steps to take in an emergency
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If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 247, 597)
● There is a malfunction in the immobilizer system. (P. 9 1 )
● There is a malfunction in the smart entry & start system. (P. 636)
● The 12-volt battery is discharged. (P. 639)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing