key battery TOYOTA PRIUS 2023 Owner's Manual

567
7When trouble arises
PRIUS_OM_OM47F32E_(EE)
7-1. Essential information
Emergency flashers ........... 568
If your vehicle has to
be stopped in an
emergency ....................... 569
If the vehicle is submerged
or water on the road is
rising ................................ 570
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 572
If you think something is
wrong ............................... 579
If a warning light turns on
or a warning buzzer
sounds ............................. 580
If a warning message is
displayed ......................... 589
If you have a flat tire
(vehicles without
spare tire) ........................ 598
If you have a flat tire
(vehicles with
spare tire) ........................ 618
If the hybrid system will
not start............................ 634
If the electronic key does
not operate properly ........ 636
If the 12-volt battery is
discharged ....................... 639
If your vehicle
overheats ......................... 645
If the vehicle becomes
stuck ................................ 650

6347-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If the hybrid system will not star t
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly.* (P. 636)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 8 6 )
● There may be a malfunction in the immobilizer system.* (P. 9 1 )
● There may be a malfunction in the shift control system.*
( P. 247, 597)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 635)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 639)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 521)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 244)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

6367-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If the electronic key does not operate
properly
Use the mechanical key ( P. 173) in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof *1 (turn and hold)*2
Unlocks all the doors
Opens the windows and moon
roof *1 (turn and hold)*2
*1: If equipped
*2: This setting must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer. ( P. 670)
If communication between the electronic key and vehicle is inter-
rupted ( P. 190) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
3
4

6387-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 554)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 9 3 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 246)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 670)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 189)
WARNING
■When using the mechanical key and operating the power windows or
moon roof (if equipped)
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3

6397-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with alarm ( P. 9 3 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 95)
Open the hood. (P. 5 1 1 )
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
1
2
3

6427-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels
will be locked. ( P. 572)
■ When replacing the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equi valent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (295A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

682What to do if... (Troubleshooting)
PRIUS_OM_OM47F32E_(EE)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. (P. 173)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 176)
●Is the electronic key battery weak or depleted? (P. 554)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 246)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 190)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 180)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

683What to do if... (Troubleshooting)
PRIUS_OM_OM47F32E_(EE)
●Did you press the power switch while firmly depressing the brake pedal?
( P. 244)
●Is the shift position in P? (P. 254)
●Is the electronic key anywhere detectable inside the vehicle? (P. 188)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 637)
●Is the 12-volt battery discharged? (P. 639)
●Is the window lock switch pressed?
The power windows except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 210)
●The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for a
period of time. ( P. 2 4 6 )
If you think something is wrong
The hybrid system does not start
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

688Alphabetical index
PRIUS_OM_OM47F32E_(EE)
Care ................................... 496, 502
Aluminum wheels .................. 497
Exterior.................................. 496
Front camera......................... 285
Interior ................................... 502
Radar sensor ........................ 284
Seat belts .............................. 503
Water-repellent coating ......... 497
Cargo hooks ............................. 480
Catch protection function ....... 211
Chains ....................................... 453
Child restraint system ............... 54
Child restraint system
installation method................ 67
Fixed with a seat belt .............. 68
Fixed with an ISOFIX lower
anchorage............................. 70
Points to remember................. 54
Riding with children ................. 53
Using a top tether
anchorage............................. 72
Child safety ................................ 53
12-volt battery precautions.... 524
Airbag precautions .................. 41
Back door precautions .......... 184
Child restraint system ............. 54
How your child should wear
the seat belt .......................... 36
Installing child restraints.......... 67
Moon roof precautions .......... 218
Power window lock switch .... 210
Power window precautions ... 213
Rear door child-protectors .... 180
Removed key battery
precautions ......................... 556
Riding with children ................. 53
Seat belt precautions .............. 69
Seat heater precautions ........ 468Child-protectors....................... 180
Cleaning ........................... 496, 502
Aluminum wheels.................. 497
Exterior ................................. 496
Front camera ........................ 285
Hybrid battery (traction
battery) air intake vent ........ 545
Interior................................... 502
Radar sensor ........................ 284
Seat belts .............................. 503
Water-repellent coating......... 497
Clock ......................................... 100
Adjustment ............................ 106
Coat hooks ............................... 493
Combination meter .................. 100
Clock adjustment .................. 106
Main display .......................... 117
Multi-information display ....... 127
Warning lights and
indicators ............................ 110
Condenser ................................ 520
Console box ............................. 474
Coolant ..................................... 518
Capacity ................................ 662
Checking ............................... 518
Preparing and checking
before winter....................... 452
Cooling system ........................ 518
Engine overheating ............... 645
Hybrid system overheating ... 647
Consumption screen ............... 166
Cruise control
Cruise control........................ 346
Dynamic radar cruise control
with full-speed range .......... 329
Cup holders.............................. 475
Curtain shield airbags ............... 39
Customizable features ............ 670
C

690Alphabetical index
PRIUS_OM_OM47F32E_(EE)
ECB (Electronically
Controlled Brake System) .... 441
Eco drive mode ........................ 351
Electric motor (traction motor)
Location .................................. 79
Specification.......................... 657
Electric Power Steering
(EPS) ....................................... 442
Function ................................ 442
Warning light ......................... 581
Electronic key .......................... 172
Battery-saving function ......... 189
If the electronic key does not
operate properly ................. 636
Replacing the battery ............ 554
Electronically Controlled
Brake System (ECB).............. 441
Emergency brake signal ......... 442
Emergency flashers................. 568
Emergency brake signal ....... 442
Emergency tire puncture
repair kit ................................. 602
Emergency, in case of
If a warning buzzer sounds ... 580
If a warning light turns on ...... 580
If a warning message is
displayed ............................ 589
If the 12-volt battery is
discharged .......................... 639
If the electronic key does not
operate properly ................. 636
If the hybrid system will not
start..................................... 634
If the vehicle becomes
stuck ................................... 650
If the vehicle is submerged or
water on the road is
rising ................................... 570If you have a flat tire ..... 598, 618
If you lose your keys ..... 173, 176
If you think something is
wrong.................................. 579
If your vehicle has to be
stopped in an emergency ... 569
If your vehicle needs to be
towed .................................. 572
If your vehicle overheats ....... 645
Energy monitor ................ 130, 166
Engine....................................... 656
Accessory mode ................... 246
Compartment ........................ 514
Engine switch (power
switch) ................................ 244
Exhaust gas precautions ........ 50
Hood ..................................... 511
How to start the hybrid
system ................................ 244
Identification number ............ 656
If the hybrid system will not
start .................................... 634
If your vehicle has to be
stopped in an emergency ... 569
Ignition switch (power
switch) ................................ 244
Overheating .......................... 645
Power switch......................... 244
Engine coolant ......................... 518
Capacity ................................ 662
Checking ............................... 518
Preparing and checking
before winter....................... 452
E